Warranty Statement - Prosense PQ Series Installation And User Manual

Warranty statement

All products are designed and manufactured to the latest internationally recognized
standards by Prosense Technology under a Quality Management system that is certified to
ISO 9001. As such Prosense Technology warrants its products against defective parts and
workmanship and will repair or (at its option) replace any instruments which are or may
become defective under proper use within 12 months from date of commissioning by an
approved Prosense Technology representative or 18 months from date of shipment from
Prosense Technology, whichever is the sooner. This warranty does not cover disposable
batteries or damage caused by accident, abuse, abnormal operating conditions or poisoning
of sensor.
Defective goods must be returned to Prosense Technology premises accompanied by a
detailed description of any issue. Where return of goods is not practicable Prosense
Technology reserves the right to charge for any site attendance where any fault is not found
with the equipment. Prosense Technology shall not be liable for any loss or damage
whatsoever or howsoever occasioned which may be a direct or indirect result of the use or
operation of the Contract Goods by the Buyer or any Party.
This warranty covers instrument and parts sold to the Buyer only by authorized distributors,
dealers and representatives as appointed by Prosense Technology. The warranties set out in
this clause are not pro rata, i.e. the initial warranty period is not extended by virtue of any
works carried out there under.
In no event will Prosense Technology be liable for any incidental damages, consequential
damages, special damages, punitive damages, statutory damages, indirect damages, loss of
profits, loss of revenues, or loss of use, even if informed of the possibility of such damages.
Prosense Technology's liability for any claims arising out of or related to this product will in
no case exceed the order value. To the extent permitted by applicable law, these limitations
and exclusions will apply regardless of whether liability arises from breach of contract,
warranty, tort (including but not limited to negligence), by operation of law, or otherwise.
PRS-UM-PQ-EN-Rev.05-18.06.2020 59