Jandy
, JXi
Gas-Fired Pool & Spa Heater
®
™
Symptom
Igniter lights but heater does
not fire
11.2 Service Diagnostic Messages
The controller monitors several functions of the heater. In the event of a malfunction, the controller will display a
FAULT message. The following table lists the Heater Service Messages along with potential causes and remedies.
Fault Message
CHECK FLOW
FAULT-
HIGH LIMIT
FAULT - HIGH FLUE
TEMPERATURE
FAULT-
CHECK IGN CONTROL
FAULT-
SHORTED H2O SENSOR
or
FAULT-
OPEN WATER SENSOR
FAULT-
PUMP
AUX Monitor
|
Installation & Operation Manual
Possible Cause
•
Gas valve is not ON.
•
Air in gas line.
•
No power to gas valve.
•
Low gas pressure/volume.
•
High burner throat pressure.
•
Gas valve failed.
Possible Cause
•
Pump is not running.
•
Low pump pressure.
•
Pressure switch fault.
•
Variable speed pump set too low.
•
Water temperature in heater exceeds
the internal limit.
•
Limit switch fault.
•
Flue temp limit fault
•
Broken, split, pinched or disconnected
air pressure switch tubing.
•
Fan not operating.
•
Fan running slow
•
Premature fan failure.
•
Air flow restricted at intake or discharge.
•
Broken igniter.
•
Low gas supply pressure/volume.
•
No flame at burner.
•
Faulty wiring or connection.
•
Failed water temperature sensor.
•
Status message indicating the filter
pump is currently turned OFF when the
heater system programmed in Maintain
Temp mode.
ENGLISH
Remedy
•
Flip the switch to "on" position.
•
Cycle ignition sequence until air is out of the gas line.
•
Check controls for proper operation.
•
Check supply pressure/volume and verify proper gas
supply pipe size.
•
Replace gas valve.
NOTE: Gas valve failures are extremely rare. Please
confirm this as the root problem before replacing.
Remedy
•
Check breakers and power source, recheck wiring, set
time clock and current time.
•
Clean filter or clear blockage, check position of valve in
plumbing system.
•
Make sure return eyeball fittings are installed on the
wall of the pool.
•
Adjust or replace pressure switch.
•
Adjust variable speed pump.
•
Refer to qualified service personnel.
•
Inspect vent for obstructions or blockages.
•
Indoor installations, check vent pipe for bird, insect or
rodent activity that could cause a blockage.
•
Replace switches.
•
Refer to qualified service personnel.
•
Identify and correct loose connections.
•
Replace flue sensor.
•
Refer to qualified service personnel.
•
Check tubing and replace if necessary.
•
Correct fault or replace fan.
•
Replace igniter.
•
Verify proper wiring for 120 VAC or 240 VAC.
•
Check for proper clearances around heater and for
adequate room ventilation if enclosed. Inspect for
blockage or restriction at discharge of flue.
•
Check ignition control LED codes (see Section 10.3,
Ignition Control LED Service Codes).
•
Verify that the size, length and number of elbows on the
gas supply line meet national codes.
•
Identify and correct loose wiring connections, or
problems with igniter, gas valve, or ignition control.
•
Refer to qualified service personnel.
•
Inspect water temperature sensor wiring.
•
Ensure sensor is connected correctly into the power
interface board (PIB).
•
Replace water temperature sensor.
•
Refer to qualified service personnel.
•
No Service Required. This is normal when the control
is in a Maintain Temp mode.
•
Check VersaFlo
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