Solving Problems With Printing Quality - Xerox Phaser 6120 User Manual

Solving Problems with Printing Quality

Symptom
Nothing is printed,
or there are blank
spots on the printed
page.
Entire sheet is
printed in black or
color.
Solving Problems with Printing Quality
Cause
One or more of the
toner cartridges may
be defective.
The imaging unit may
be defective.
The media is moist
from humidity.
The media set in the
printer driver
mismatches the media
loaded in the printer.
The power source
does not match the
printer specifications.
Several sheets are
being fed at the same
time.
Media is not set
properly in the tray(s).
One or more of the
toner cartridges may
be defective.
The imaging unit may
be defective.
Solution
Remove the toner cartridges and
check if any is damaged.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
Load the correct media in the printer.
Use a power source with the proper
specifications.
Remove the media from the tray and
check for static electricity. Fan plain
paper or other media (but not
transparencies), and replace it in
the tray.
Remove the media, tap it to straighten
it out, return it into the tray, and realign
the media guides.
Remove the toner cartridges and
check each for damage. If one or more
is damaged, replace it.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
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