Symptom
The web-based
utility cannot be
accessed.
Media is wrinkled. The media is moist
The date and time
is not correctly
maintained on the
printer.
120
Cause
The CentreWare IS
Administrator's
password is incorrect.
from humidity or
having water spilled
on it.
The media feed roller
or fuser unit is
defective.
Unsupported media
(wrong size, thickness,
type, etc.) is being
used.
Envelopes are being
printed with both green
fuser separator levers
in the plain paper
position.
The backup battery
has reached the end of
its service life.
Solution
The CentreWare IS Administrator
password has a 6-character minimum
and a 16-character maximum.
For details of the CentreWare IS
administrator password, see the
Phaser 6120 Reference Guide on the
Software and Documentation
CD-ROM.
Remove the moist media and replace it
with new, dry media.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Use Xerox-approved media. See
"Media Specifications" on page 45.
Before printing envelopes, place both
green fuser separator levers in the
envelope position.
Replace the backup battery.
For details, see the Phaser 6120
Reference Guide on the Software and
Documentation CD-ROM.
Solving Other Problems