Xerox 8825 User Manual page 150

CONTROLLER FAULT -
50000007
CONTROLLER FAULT -
50000008 - DOCUMENT
JAM
CONTROLLER FAULT -
50000011 - SCANNED
IMAGE LOST
SCANNER FAULT -
5000000B - CHECK
SCANNER
VERIFY SCANNER IS
POWERED AND
PROPERLY CONNECTED
CONTROLLER FAULT -
50000012 - MEMORY FULL
CONTROLLER FAULT -
5000013 - MEMORY FULL
CONTROLLER FAULT -
50000014 - MEMORY FULL
CONTROLLER FAULT -
50000015
SCANNER FIRMWARE
VERSION FAULT -50000020
SCANNER FAULT -
COMPLEX DOCUMENT
WARNING: xxxx
LL codes appear
intermittently while
documents are scanned
144 Problem solving
A software problem was
encountered in controlling the
Scanner.
A document jam has occurred in
the Scanner.
AccXES firmware prior to version
9.5 supported a maximum of 128
active jobs in the printer queue.
Scans made after the maximum
were refused and a scan error
was declared.
A fault has occurred in
communicating with the Scanner.
The file system or memory is full.
Documents were scanned too
fast. Memory is full.
An error occurred saving the
scanned image to a disk.
Scanner firmware is not at current
version to support Controller
firmware version 10.0. Scanner
firmware must be at version 3.0.9
or later
An error occurred during
processing due to the complexity
of the image that the document
contains.
The image submitted for printing
is corrupted or does not conform
to the standards for the format.
Intermittent scanner and/or
software problems.
Power off and power on the System. See
the "Powering off the System" and "Powering
on the System" sections for more
information.
Remove the jammed document. Scan the
document again.
Allow the jobs in the queue to print Then
rescan the document.
AccXES firmware 9.5 and greater reserves 8
jobs for scan to net and copy jobs. This
provides sufficient capability for scans and
copy jobs even when there is a high volume
of print jobs on the network.
Check that the IEEE 1394 cable is properly
connected at both ends.
Check that the Scanner is still connected to
the AC power and is still switched on.
Power off and power on the System. See
the "Powering off the System" and "Powering
on the System" sections for more
information.
Retrieve or delete some documents to create
more space. Then rescan the document.
Wait for previously scanned documents to be
processed and stored on the hard disk.
Then scan the current document again.
Do not scan until the interrupted job is
finished. Check that the SCSI cable or IEEE
1394 cable is connected correctly.
Update the Scanner firmware.
Rescan the document.
Recreate the image and try again.
Power the system off then on. If the
problem persists, call for service.
XEROX WIDE FORMAT COPY SYSTEM