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Oracle Talari E50 Hardware Guide
Troubleshooting
Appliance Troubleshooting Basics
Problem
Cannot ping the E50 APN appliance
Ethernet port not forwarding traffic
Cannot access the Talari APNA Web
Console
Troubleshooting Inline Mode (Fail-to-Wire)
The E50 APNA is equipped with a capability known as Inline mode with the interfaces in
Fail-to-Wire. This capability is designed to prevent a single point of failure. If there is a
serious problem with the E50 APNA, the bypass pair goes into bypass mode and
forwards traffic through as though the appliance were a wire.
Interfaces may be configured as either Fail-to-Wire or Fail-to-Block. If a bypass pair is
configured for Fail-to-Block, bypass mode will never be activated, even if power is lost.
If configured, bypass mode is used when the APNA is not powered on or when the
Talari Service is disabled.
Please also see the section above.
Problem
Bypass mode blocking traffic
E50 stays in bypass mode
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
Resolution
Make sure the appliance has power. Confirm the device has
a Management IP address assigned. Verify the Management
port has link on the Talari and switch.
Verify the switch has auto-negotiation enabled.
Verify the switch has the port enabled.
Confirm you connected to the correct port on the Talari.
Confirm you are using the correct IP address.
Confirm the management port of the E50 APNA is
connected to a switch and there is activity.
Resolution
Verify that the E50 APN appliance has connectivity to the
L2/L3 devices on its LAN/WAN ports. Verify that the
correct cables are used and that the networking devices
have auto-negotiate set for their ports.
Confirm that the E50 is configured properly and that the Talari
Service is enabled.
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