Troubleshooting - Gastroback Design Espresso Advanced Pro GS Operating Instructions Manual

TROUBLE SHOOTING GUIDE
PROBLEM
When the machine is swit-
ched on, the steam and hot
water lights are flashing
Espresso does not run
through
Espresso runs out too quickly The espresso grind is too coarse
Espresso is too cold
No crema
Machine is making pulsing/
pumping sound while extrac-
ting espresso or steaming
milk
POSSIBLE CAUSES
Steam dial is not in STAND BY-
position
Machine is not turned on or plugged
in
Water tank is empty
Espresso grind is too fine
Too much ground espresso in the
filter
Espresso grind tamped too firmly
The filter is blocked
Not enough ground espresso in the
filter
Ground espresso not tamped firmly
enough
Cups not preheated
Milk not heated enough (if making a
cappuccino or latté)
Espresso is not tamped firmly enough Refer to ›Tamping The Ground Espresso‹
Espresso grind is too coarse
Ground espresso is not fresh
Filter holes are blocked
The machine is carrying out the nor-
mal operation of the 17 bar pump
WHAT TO DO
Turn the Steam dial to STAND BY-position.
Machine will commence normal heat up pro-
cedure
Ensure the machine is plugged in and the
POWER button is pressed to on
Refer to ›Filling The Water Tank‹
Ensure you use a suitable espresso grind.
Refer to ›Adjusting the Grind Size‹
Refer to ›Adjusting the Grind Amount‹
Refer to ›Tamping The Ground Espresso‹
Clean the filters. Refer to ›Cleaning The Filters‹
Ensure you use a suitable espresso grind.
Refer to ›Adjusting the Grind Size‹
Refer to ›Adjusting the Grind Amount‹
Refer to ›Tamping The Ground Espresso‹
Preheat cups. Refer to ›Pre-Warming The Cups‹
When the base of the jug becomes too hot to
touch this is when the milk is heated at the
correct temperature. Refer to ›The Art of Tex-
turing Milk‹
Ensure you use a suitable espresso grind
Change old beans with fresh roasted or pre-
ground. Ground espresso should not be kept
for longer than a week
Use the fine pin on the cleaning tool to clear
the holes. Refer to ›Cleaning The Filters‹
No action required as this is the normal opera-
tion of the machine
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