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6 How to Contact Us
6.1 Customer Support
Thank you for choosing a Thinklogical
are dedicated to helping you successfully use our product. Thinklogical
Thinklogical
is an engineering company and you will receive the information you require directly from
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our most knowledgeable engineers. We believe that the first line of support is the design engineer that
developed the product. Therefore, your questions will be handled promptly by our in-house engineers
who are most familiar with your products.
To contact Thinklogical
Website
Check out our website for current product offerings, support information and general information about
all of the products we offer.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other information you might need.
Internet:
www.thinklogical.com
Note: Most online documents are stored as Adobe Acrobat "PDF" files. If you do not have
the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com for a download.
Thinklogical
is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will
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try to respond to your email inquiries promptly, use the following email addresses for your different
needs:
info@thinklogical.com – Information on Thinklogical
sales@thinklogical.com – Sales Department - orders, questions or issues.
support@thinklogical.com – Product support, technical issues or questions, product
Telephone
Telephone Sales: Contact our expert sales staff via telephone in Milford, CT at 1-203-647-8700 or if in
the continental US, you may use our toll-free number 1-800-291-3211. We are here Monday through
Friday from 8:30am to 5:00pm, Eastern Time Zone. Ask for your representative's direct dial phone
number when you call.
Revision D
product for your application. We appreciate your business and
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, use the following telephone numbers and internet-based methods.
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repairs and request for Return Authorization.
is here to help you.
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and our products.
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25
December 2012
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