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Troubleshooting for XBee-PRO 900HP DigiMesh Kit kit
General
Cannot find the serial port for the module
You can remove the XBee Grove Development Board from the USB port and view which port name no
longer appears in your port list. The name that no longer appears is your XBee board.
To use XCTU to determine the correct serial port:
1. Open XCTU, Click the Discover radio modules button
2. Select all ports to be scanned.
3. Click Next and then Finish.
Once the discovery process completes, a new window notifies you of the devices discovered and the
details. The serial port and the baud rate appear in the Port label.
Can't identify XBee modules
Once you have added the modules to XCTU, a simple way to identify them is to read the radio settings
of each one and check the Rx and Tx LEDs of the XBee Grove Development Boards. These LEDs
indicate that the XBee module is receiving (Rx) or transmitting (Tx) information through the serial
port.
When you read or write the settings of a module, its Rx and Tx LEDs blink, so you can identify which
module is connected to each serial port.
Error: Port is already in use
The serial port where the local XBee module is connected can only be in use by one application. Check
that the connection with the module in the XCTU console is closed and there are no other applications
using the port.
Error: Device driver was not successfully installed
Sometimes when you connect the XBee Grove Development Board into your computer, the operating
system cannot install the driver automatically. If you get this error, try to remove and re-insert the
board into your computer. If the OS is still unable to install the driver, remove and re-insert the board
into another USB port.
If this does not fix the problem, see
XBee-PRO 900HP DigiMesh Kit User Guide
Optional: Manually install USB
.
drivers.
General
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