Enabling The Fiber Port; Confirming The Cable Type; Confirming The Cables Are Working; Returning The Unit For Repair - Avaya Virtual Services Platform 7000 Series Troubleshooting Manual

Troubleshooting hardware
1. View the SFP or SFP+ port LED status.
2. Use the show interfaces <port> command to display the port information.
3. Note the port status.

Enabling the fiber port

Ensure the SFP or SFP+ port on the unit is enabled.
1. Log on to Interface Configuration mode for a port using ACLI.
2. Use the no shutdown command to enable the port.
3. Use the show interfaces <port> command to display and verify the port

Confirming the cable type

Ensure that the fiber cable is the correct type and that the SFP or SFP+ device is installed.
1. Inspect the SFP or SFP+ device to ensure it is fully seated in the port.
2. Inspect the fiber cable to ensure it is the correct type for a SFP or SFP+ device.
For more information about SFP or SFP+ devices and cabling, see Avaya Virtual Services
Platform Installation — SFP and SFP+ (NN47202–302)

Confirming the cables are working

Ensure that the cables connected to the port are functioning correctly.
1. Log on to the ACLI interface configuration mode using the interface
2. Use the no shutdown command to change the port configuration.
3. Use the show interfaces <port> command to display the port.
4. Note the operational and link status of the port.

Returning the unit for repair

If troubleshooting determines a failure that cannot be resolved on-site, you can return the unit
to Avaya for repair.
Contact Avaya for return instructions and RMA information.
36 VSP 7000 Troubleshooting
information.
fastethernet <port> command
Comments? infodev@avaya.com
March 2012