Returning The Unit For Repair; Checking Fabric Interconnect Cable Connections - Avaya Virtual Services Platform 7000 Series Troubleshooting Manual

Troubleshooting hardware
2. Connect to the local console port and view any error messages or information to

Returning the unit for repair

If troubleshooting determines a failure that cannot be resolved on-site, you can return the unit
to Avaya for repair.
Contact Avaya for return instructions and RMA information.

Checking Fabric Interconnect cable connections

Check and verify the Fabric Interconnect (FI) cable connections in a VSP 7000 Series stack.
About this task
Consider each pair of FI ports on a unit as a single connection. Each pair of FI ports requires
two FI cables. Avaya recommends you to use two matched FI cables for each unit. For
redundant virtual fabrics, you require one matched pair of longer FI cables to complete the
loop from the bottom unit to the top unit.
Procedure
1. View the Up and Down LED status to determine the state of the FI connections.
2. Ensure that the FI cable connectors are correctly and securely inserted into the
34 VSP 7000 Troubleshooting
determine the power-up failure.
In a partial boot situation, a boot-loader menu is displayed on the local console. You
can select an option, or in 60 seconds the switch continues booting to
diagnostics.
F - Copy Backup Boot-Loader code to Primary Flash
0 - Launch Diagnostic
1 - Launch Primary
2 - Launch Secondary Agent-2
3 - Toggle Primary
4 - Download
5 - Reinitialize
6 - Display Error
7 - Display System
8 - Continue Boot
9 - Reset
Select:
Booting Diagnostic in 60 seconds..
correct FI-up or FI-down ports on the rear of each unit in the stack.
Caution:
FI connectors can reach temperatures exceeding 65C. Use caution around all
metal surfaces.
Comments? infodev@avaya.com
Agent-1 Vers: 10.1.0.1
Vers: (unknown)
Agent Selection
Agent/ Diag
Agent Configuration Files
Log
Information
Sequence
March 2012