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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance
problems
often result
from little things you can find and fix
without tools of any kind.
If nothlng
operates:
l
Is the power supply cord plugged
into a live circuit with the proper volt-
age? (See Installation
Instructions.)
l
Have you checked
your home's
main fuses or circuit breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE]?
l
Is the Oven Temperature
Control
turned to a temperature
setting?
If surface
units will not operate:
l
Have you checked
your home's
main fUSeS or circuit breaker box?
l
Are surface units plugged
in all the
way?
l
Do the control knobs turn?
If surface
unit control
knob(s)
will
not turn:
l
Did you push in before trying to turn?
If soil
is visible
on Continuous-
Cleaning
oven finish:
l
The special
finish is designed
to
gradually
reduce
oven soil
during
normal baking or roasting. It is not
designed
to keep your oven spot-
less, only presentably
clean.
l
If you broil often, you may see oven
soil.
l
The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 21 for how to clean.
l
Sugar and starchy spills may leave
stains. See page21 for hand clean-
ing tips.
Keep foil on oven bottom
to
catch
these
spills.
If cooking
results
aren't
what
you
expected:
l
Is the range level?
l
Does the oven temperature
seem
too low or too high? See page 10.
l
If needed, have you preheated
the
oven as the recipe calls for?
l
Are you following
a tested recipe
from a reliable source?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1M to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Are the pans the size called for in the
recipe?
l
Do the
cooking
utensils
have
smooth, flat bottoms and fit the sur-
face elements being used?
See the Cooking Guide for more infor-
mation on cooking
problems
and
how to solve them.
2.
If you need
as&stance%.
Call
Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained con-
sultants The consultants
can instruct
you in how to obtain satisfactory oper-
ation from your appliance
or, if serv-
ice is necessary,
recommend
a
qualified
service company
in your
area.
24
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