Paper Clip/Staples/Debris In Track - Digital Check QUANTUM DS Series Installation And Operation Manual

Solving Problems
Possible operational problems that can occur when adequate document preparation is not
performed, or when the unit is not properly maintained, are listed below:


Paper clip/staples/debris in track


Power supply (including unit not plugged in properly, bad AC power outlet)

Communications/connections (USB cable or software driver issues)

Unusual noises (during paper feed or travel through unit)

Indicators/controls (status lights or Start/Stop button)

Jams or unexpected document stops (incorrect feeding)

Feeder (incorrect feeding, double-feeds, skew)

Reader (MICR/optical reader rejects)

Image (quality or skew)

Endorser (print issues – blurry, light, or no print, ink spots, lines, or streaks)

Pocket (paper buckling or jamming, poor stacking)

Parts (cracked or broken covers)
Paper Clip/Staples/Debris in Track

Use the check scanner cleaning card to clean the track.

Use the track clearing spatula to clear the track.

If helpful, take out the removable front and rear image camera walls.
Track Cleaning Spatula
5-2
82275345-003