If You Need Service Or Assistance; 1. Before Calling For Assistance; If You Need Assrstance; If You Need Service - Whirlpool ET22ZM Use & Care Manual

If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from lrttle things
you con find and fix yourself without tools of any kind
If your refrtgemtor will not operate:
l
Is the power supply cord plugged Into a live crrcurt
with the proper voltage? (See page 4.)
l
Hove you checked your home's morn fuses or circuit
breaker box?
l
Is the Temperature Control turned ON7
If there is a mttling or jingling noise, or other un-
familiar sounds:
l
Is something on top or behind the refrigerator mak-
ing noise when the refrigerator is running?
l
New features on your new refrigerator make new
sounds. You may be hearrng air flowrng from the
fans, timer clicks for the defrosting cycle, defrost
water drarning into the defrost pan
If your ice maker will not opemte:
l
Has the freezer hod enough time to get cold? With a
new refrigerator, this might take overnight
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Is the srgnal arm ON in the down posrtron7
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Is the water valve turned on? Is water getting to the
ice maker?
If there is water in the defrost pan:
l
In hot, muggy weather, this
IS
normal. The pan con
even be half full Make sure the refrigerator is level so
the pan doesn't overflow.
If the light does not work:
l
Hove you checked your home's morn fuses or circuit
breaker box?
l
Is the power supply cord plugged Into a love circuit
wrth the proper voltage? (See page 4 )
If a bulb is burned out:
l
See rnstructrons for changing light bulbs on page 7
Use appliance bulbs only
If the motor seems to run too much:
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Is the condenser, behind the base grille, free of dust
and lint?
l
On hot days. or if the room
IS
worm, the motor natu
rally runs longer
l
If the door has been opened o lot, or If a large
amount of food has been put In, the motor WIII run
longer to cool down the Interior
Remember:
Motor running time depends on dif-
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
controls
And, your new refrigerator may be larger than your
old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food compart-
ment. All this means better refrigeration and may re-
quire more running time than your old one
2. If you need assistance*...
Call Whlrlpool COOL-LINE@servlce assfstance
telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 6 Hawaii . . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant con instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified service company in
your area.
Whirlpool has a no-
tionwide network of
franchised TECH-CARE@
Service Companies.
TECH-CARE service
to fulfrl the product
7GCARE
I
technicians ore trained
warranty and provide
after-warranty servrce.
FRANCHISED SERVICE
anywhere In the United
States. To locate TECH-
CARE serwce in your area, call our COOL-LINE service
assrstance telephone number (see Step 2) or look in
your telephone drrectory Yellow Pages under.
3.
If you need service*...
APPLIANCES-HOUSEHOLD-
ELECTRlCAL APPLIANCES-
MAJOR -SERVICE A REPAIR MAJOR-REPAIRING L PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARE SERVICE FRANCHISE0 TECH-CARE SERVICE
SERVICE COMPANIES SERVICE U,MPANIES
XYZ SERVICE CO XYZ SERVICE CO
123 MAPLE 999-9999 123 MAPLE 999-9999
OR
WASHING MACHINES, DRYERS
(L IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE
SERVICE COMPA.~lES
XYZ SERVICE CO
123 MAPLE 999-9939
4. If you have a problem*...
Call our COOL-LINE sewice assistance telephone
number [see Step 2) and talk with one of our Consul-
tants. or if you prefer, write to
Mr Robert Stanley
Division Vice President
Whirlpool Corporatton
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write. please provide- model
number, serial number, dote of purchase, and a com-
plete description of the problem. This information is
needed in order to better respond to your request for
assistance.
FSP 1s a regIstered trademark of WhIrlpool
Corporatlon for quality parts Look for this symbol
01 qualIly whenever you need a replacement parf
for your WhIrlpool appliance FSP replacement
patis WIII flt rIghI and work rlghl because they are
made to the same enactlng speclllcations used
lo build every new WhIrlpool appliance