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Service Information
If a problem persists after the corrective actions are taken, contact your Official Saladax Distributor for
technical assistance.
Before requesting assistance, please have the following information ready:
• the serial number of your Insite Analyser
• the test
• the test lot number
• the control lot number
• the control results obtained so far
• a description of the problem, including any of the Insite Analyser's error messages
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