IBM Aptiva Hardware Handbook page 68

Table 9: Error codes, descriptions, and corrective actions (Continued)
Error Code Description
1962 Boot Sequence Error
24XX Video Error
2462 Video Configuration Error
Notes:
1. An X shown as part of the error code in this table represents any number between 0 and 9.
2. If any of these errors continue after taking the actions listed, check your Services and Support Guide for information on
obtaining service.
58 Error codes, descriptions, and corrective actions
Here's what to do:
1. Choose Start Options from the Configuration/Setup Utility main menu, and
make sure that Startup devices are set correctly.
2. Insert the Recovery diskette into drive A, and press F1. The Recovery diskette
is the one that you were instructed to create in First Steps. Follow the
instructions on your screen to restore the operating system files to your
computer's hard disk.
3. If you are not able to restore the operating system files to your computer's
hard disk or if you did not make a Recovery diskette, check your Services and
Support Guide for information on obtaining service.
1. Make sure the monitor cables are correctly and securely connected to the
system unit.
2. If a video adapter card is installed, make sure it is installed correctly. For
instructions, see the documentation that came with the adapter card.
3. If the error continues, remove the video adapter card. If removing the card
corrects the error, replace the card with a new one.
1. Make sure the monitor cables are correctly and securely connected to the
system unit.
2. If a video adapter card is installed, press Enter while the error message is
displayed to enter the Configuration/Setup Utility. Choose Save Settings at
the bottom of the Configuration/Setup Utility main menu and press Enter.
Then exit the Configuration/Setup Utility main menu.
3. Press Enter while the error message is displayed to enter the Configuration/
Setup Utility. Choose System Summary View and Devices and I/O Ports from
the Configuration/Setup Utility main menu to verify that the settings for the
Video Controller, Video Memory, and Monitor Horizontal Frequency options
are correct in the Configuration/Setup Utility. For instructions on using the
Configuration/Setup Utility, see page 61.