IBM Aptiva Reference Manual
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Aptiva Reference Guide

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Summary of Contents for IBM Aptiva

  • Page 1 Aptiva Reference Guide...
  • Page 2 PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. References to IBM products, programs, or services do not imply that IBM intends to make them available outside the United States.
  • Page 3: Table Of Contents

    Notices Trademarks Conventions used in this book Safety information Regulatory notices Ergonomics Arranging a comfortable and productive work area Aptiva Online Help and Software Aptiva online help Readme files Instructions for installing and replacing hardware Handling discs Installing programs Troubleshooting...
  • Page 4: Table Of Contents

    Using the Setup Utility HelpWare support and services What do I do first? How do I get help electronically? How and when do I contact the IBM PC HelpCenter? How and when do I purchase additional support? Adding and removing hardware...
  • Page 5: Notices

    Notices...
  • Page 7: Trademarks

    IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property...
  • Page 8: Conventions Used In This Book

    Microsoft and the Windows logo are trademarks or registered trademarks of Microsoft Corporation. Conventions used in this book Symbols The following list contains an explanation of the symbols used in this document. Symbol Explanation This symbol is used when there is information you might find Note especially useful.
  • Page 9 Notices Highlighting There are several ways that text is highlighted in this book. Each highlighting convention has a specific purpose. Highlight Purpose Bold Bold font is used to identify items on the screen you are instructed to click or double-click. Bold font is also used in headings, table titles, and numbered lists.
  • Page 10: Safety Information

    The construction of the IBM Aptiva Personal Computer provides extra protection against the risk of electrical shock. The IBM Aptiva PC has a power cord with a three-prong plug that is required to ground metal parts. It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet.
  • Page 11 Notices • Make sure all replacement parts have characteristics identical or equivalent to the original parts. Other parts may not have the same safety features. • Personal injury or electrical shock may result if you Danger! undertake actions other than those specifically described in this book.
  • Page 12 Service on this drive should only be performed by a trained service provider. Laser compliance statement. Some IBM Personal Danger! Computer models are equipped from the factory with a Laser radiation when the CD-ROM or DVD-ROM drive.
  • Page 13 Notices Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products. When a CD-ROM/DVD-ROM drive is installed, note the following: Caution! Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
  • Page 14: Regulatory Notices

    Regulatory notices FCC and telephone company requirements If your IBM Aptiva PC has a built-in modem, the following Federal Communications Commission (FCC) and telephone company requirements apply: 1 The modem adapter card is located in the back of the system unit. It complies with Part 68 of the FCC rules.
  • Page 15 USOC RJ11C. Federal Communications Commission (FCC) statement IBM Aptiva PC 2139 or 2153 . The following statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals.
  • Page 16 FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 17 EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.
  • Page 18 Regulatory notices...
  • Page 19: Ergonomics

    Ergonomics...
  • Page 21: Arranging A Comfortable And Productive Work Area

    Ergonomics Arranging a comfortable and productive work area Arranging your work area When you arrange your computer, position your monitor Note and keyboard directly in front of you. Place the mouse The computer you close to the keyboard so that you can use it without purchased may have stretching or leaning over to one side.
  • Page 22 Choosing a chair • Use a chair that gives you good back support. • When you sit, make sure your thighs are parallel to the floor and your feet are resting flat on the floor or on a footrest. Your knees should form a 90 degree angle.
  • Page 23 For more detailed information and tips about how to use your computer, refer to the tutorials on your computer or visit the IBM Healthy Computing Web site at http://www.pc.ibm.com/us/healthycomputing Arranging a comfortable and productive work area...
  • Page 24 Arranging a comfortable and productive work area...
  • Page 25: Aptiva Online Help And Software

    Aptiva Online Help and Software...
  • Page 27: Aptiva Online Help

    For some systems, you can find this information in the Start menu. For other systems, you can find this information through the Access Aptiva area on your Aptiva customized desktop. When upgrading hardware or working with the Setup Utility, you should read and print the instructions you want to use.
  • Page 28 I...” instruction topics before you begin. What is... If you need more information about your computer, it is available in the “What is...” section of Aptiva online help. This section includes information about: • Aptiva Help • Year 2000 •...
  • Page 29: Readme Files

    Instructions for installing and replacing hardware If you decide to upgrade or replace hardware components in your Aptiva PC, you will need to print the instructions for the hardware you want to work with. Your computer came with information that is located on the hard disk drive.
  • Page 30: Installing Programs

    When you set up your computer, software programs that may have come on CD-ROMs and DVD-ROMs are packed with the Aptiva publications. Other programs have been installed on the hard disk drive. To locate these programs, look in the Programs menu in the Windows Start menu.
  • Page 31 Aptiva Installer before 4 Click the Find Install Program button. inserting the CD. If the 5 Aptiva Installer recognizes and displays the title of the program you are programs that came with your computer. Click Install. installing was previously...
  • Page 32 Installing programs...
  • Page 33: Troubleshooting

    Troubleshooting...
  • Page 35: Diagnosing And Recovering From Problems

    The information contained in this chapter is intended for several models of the Aptiva Personal Computer. The computer you purchased may not have some of the hardware discussed in these sections.
  • Page 36: Quick Step Guide

    1 to run the your computer. Easy Test Diagnostics. See “How and when do I contact Did the computer pass the IBM PC the test? HelpCenter?” on page 86. Your computer does not have a problem. Quick step guide...
  • Page 37: Some Simple Questions To Ask First

    Troubleshooting Some simple questions to ask first... Are both the computer and monitor power lights lit? Power is reaching the system and monitor. See “Did the system beep after it was turned on?” on page 34. 1 Press the On/Off buttons on the computer and monitor to make sure they are turned on.
  • Page 38 Reinstall your hardware. For instructions on installing hardware in the system unit, see the Aptiva online help. If the problem is not corrected, see “Solving hardware problems” on page 38.
  • Page 39 Troubleshooting Is anything unusual displayed on the monitor? There may be a problem with the system unit if: • An error message appears. Find the error message in the section “Responding to error codes” on page 58 and take the action listed. •...
  • Page 40 Is anything unusual displayed on the monitor? e. In the My Computer window, double-click the Control Panel icon. f. In the Control Panel window, double-click the Display icon. g. In the Display Properties window, i. Click the Settings tab. ii.Click the Advanced...button. iii.Click the Change...button.
  • Page 41 BIOS is configured to use the adapter card as the primary video adapter. For information about BIOS options, see the Configuration topic in the Aptiva online help if the display of the monitor if still viewable. • There may be a problem with the battery on your system board.
  • Page 42: Solving Hardware Problems

    Solving hardware problems If the problem is... Here’s what to do... Beep during Power-On See the troubleshooting steps in the section titled “Did the system beep after it was turned on?” on Self Test (POST) page 34. Screen is black (no error If you did not install memory modules or adapter code) cards, see “HelpWare support and services”...
  • Page 43 Troubleshooting If the problem is... Here’s what to do... Password not accepted Make sure you typed the correct password. If you have forgotten your password, see “HelpWare support and services” on page 79 for information on obtaining service. Can’t enter password 1 Make sure that the keyboard is on.
  • Page 44 5 Make sure the power and signal cables are securely attached to the back of the drive. For instructions on working with drives, see the Aptiva online help. 6 Make sure the correct diskette drive is selected and the diskette drive is enabled in the Setup Utility. For information about Setup Utility options, see the Aptiva online help.
  • Page 45 6 Make sure the power and signal cables are securely attached to the back of the drive. For instructions on working with drives, see the Aptiva online help. 7 Make sure the correct diskette drive is selected and the diskette drive is enabled in the Setup Utility. For information about Setup Utility options, see the Aptiva online help.
  • Page 46 If the problem is... Here’s what to do... When the computer is 1 Remove any diskette from the diskette drive and restart your computer. turned on, the message 2 Restart your computer and use the Setup Utility to “Insert a system diskette make sure that startup devices are set correctly.
  • Page 47 Troubleshooting If the problem is... Here’s what to do... Audio disc does not Make sure you have enabled AutoPlay. To enable automatically play when AutoPlay, follow these steps: inserted into CD or DVD 1 From the Windows desktop, double-click the My Computer icon.
  • Page 48 If the problem is... Here’s what to do... Mouse does not move the 1 Move the mouse onto a mouse pad (or a similar surface) and try using it. cursor 2 Make sure you are using a program that allows the use of a mouse.
  • Page 49 7 Make sure the modem adapter card is installed correctly. For instructions on working with adapter cards, see the Aptiva online help. If any of these problems continue after taking the actions listed, run the diagnostics programs that came with your computer.
  • Page 50 Port option is not disabled in the Setup Utility. For information about Setup Utility options, see the Configuration topic in the Aptiva online help. Note: The printer may not support ECP mode. Set the parallel port to Standard Operation Mode in the Setup Utility.
  • Page 51 Utility is set to a mode that matches your printer. For information about Setup Utility options, see the Configuration topic in the Aptiva online help. 11 If you have other devices connected to the parallel port, disconnect them and connect only the printer. Try to print again.
  • Page 52: Solving Software Problems

    Standby. For information about CD and DVD drive checking, see the Configuration topic in the Aptiva online help. Periodically use the IBM Update Connector to look for available updates for the software that came from the factory with your computer.
  • Page 53 Periodically use the IBM Update Connector to look for available updates for the software that came from the factory with your computer. For information about the IBM Update Connector, see the Aptiva online help.
  • Page 54 “HelpWare support and services” on page 79 for information on obtaining service. Periodically use the IBM Update Connector to look for available updates for the software that came from the factory with your computer. For information about the IBM Update Connector, see the Aptiva online help.
  • Page 55: Solving Monitor Problems

    Troubleshooting Solving monitor problems If the problem is... Here’s what to do... Discolored screen 1 Make sure that your monitor controls are adjusted correctly. 2 Move the monitor away from any equipment that might cause magnetic interference; for example, other monitors, external audio speakers, or microphones.
  • Page 56 If the problem is... Here’s what to do... Display fonts appear cut While your monitor resolution may let you change the off or pushed together font size, some programs do not support large fonts. Large fonts may cause words to appear cut off or pushed together.
  • Page 57 Troubleshooting If the problem is... Here’s what to do... Adjustments from earlier You may have selected more user-definable modes use were not saved than the monitor can save. When this occurs, the newest mode replaces the oldest mode. Use the monitor controls to adjust the image for the display mode you are using.
  • Page 58: Solving Audio, Multimedia, And Modem Problems

    DOS for instructions on selecting sound card settings. programs 2 Refer to the Aptiva help for information on running your DOS game or program in DOS mode. 3 Shut down and restart your computer in MS-DOS mode. Then try to run the program again.
  • Page 59 Troubleshooting If the problem is... Here’s what to do... Joystick or gamepad does 1 Make sure that the joystick or gamepad is properly connected to the computer. not work 2 You may need to recalibrate the joystick or gamepad. or does not work properly You can recalibrate a joystick or gamepad in the Joystick section of the Windows Control Panel.
  • Page 60 If the problem is... Here’s what to do... Can’t use second modem If your computer came with more than one modem or if you added a second modem: • Make sure that the telephone line is connected to the modem you want to use. •...
  • Page 61: Solving Dvd Problems

    Troubleshooting Solving DVD problems If the problem is... Here’s what to do... Black screen instead of 1 Restart the DVD player program. 2 Close any open files, shut down Windows, and restart DVD video your computer. DVD movie will not play 1 Make sure that the disc surface is clean and not scratched.
  • Page 62: Responding To Error Codes

    2 Press any other key to reboot the system. reboot For information on the Setup Utility options, see the Aptiva online help. Load the Setup default settings and reboot the system. For more information on using the Setup I/O Parity Error Utility, see “Using the Setup Utility”...
  • Page 63 1, the DIMMs may be defective. Change the DIMMs. For instructions on working with system board components, see the Aptiva online help. If any of these problems continue after taking the actions listed, run the diagnostics programs that came with your computer.
  • Page 64 DIMMs. (R:xxxxh, W:xxxh) For instructions on working with system board components, see the Aptiva online help. 1 Plug in the keyboard properly and reboot the system. 2 If the error still shows after doing option 1, change PS/2 Keyboard Error or your keyboard.
  • Page 65 Error 1 Make sure that the Diskette Drive A parameter setting is correct. For information on Setup Utility options, see the Aptiva online help. Floppy Drive A Error 2 Make sure the diskette drive signal cable is properly connected to the drive and to the system board.
  • Page 66 Enter Setup and make sure that the Hard Disk Drive parameter is set to Normal. For information on the Hard Disk Drive(s) Write Setup Utility options, see the Aptiva online help. Protected 1762 1 Remove all the add-on cards in the system.
  • Page 67 3 Enter Setup and make sure that the IDE Primary Channel Master parameter is set to Auto. For information on the Setup Utility options, see the Aptiva online help. 4 If the error still shows after performing the above steps, replace the IDE drive. It may be defective. For more information on using the Setup Utility, see “Using the Setup Utility”...
  • Page 68 Drive Error Channel Master parameter is set to Auto. For information on the Setup Utility options, see the Aptiva online help. 4 If the error still shows after performing the above steps, replace the IDE drive. It may be defective. For more information on using the Setup Utility, see “Using the Setup Utility”...
  • Page 69 1802 1 Enter Setup and set the Reset Resource Assignments to Yes, then reboot the system. For information on the Setup Utility options, see the Aptiva online help. I/O Resource Conflict(s) 2 If the error message reappears, determine which onboard device is least necessary and disable it under the Input/Output Ports menu in Setup.
  • Page 70 3 Make sure that your hard disk is properly installed. Check all cable connections. For information on the Setup Utility options, see the Aptiva online help. 1 Make sure that the mouse is plugged in the PS/2 8601/8603 mouse port, then reboot the system.
  • Page 71: Recovering Factory Installed Programs And Files

    Troubleshooting Recovering factory installed programs and files Your Aptiva PC came with programs and files installed on the hard disk drive. These programs and files are also included on the Product Recovery disc. In some cases, the original programs and files on the hard disk drive can become corrupted.
  • Page 72 7 Turn on your monitor and computer. 8 When you see the Aptiva Product Recovery message, read and follow the instructions on the screen. 9 Remove the disc before you restart your computer at the end of the recovery. 10 After the Aptiva software has been reinstalled, copy your personal configuration and data files back into their original directories on the hard disk drive.
  • Page 73: Setup Utility

    Setup Utility...
  • Page 75: Using The Setup Utility

    Setup Utility Your IBM Aptiva Personal Computer comes ready to use. You can use the Setup Utility and the Windows Device Manager to view your computer’s configuration settings. You can also use the Setup Utility to change some configuration settings. If you add or replace hardware inside your computer, you might need to verify or update specific settings.
  • Page 76 The Setup Utility includes the following hardware and configuration information: • Processor speed • System, cache, and video memory • Disk drives • Serial and parallel ports • Power Management features • Plug and Play and PCI resource assignments • Startup options •...
  • Page 77 Setup Utility To start the Setup Utility when your computer is on, follow these steps: 1 Save all open files and close all software programs. 2 Click the Start button on your Windows desktop. 3 Click the Shut Down option. 4 From the Shut Down Windows window, click Restart the computer and then click the Yes button.
  • Page 78 3 When the following screen appears, press the F1 key: The Setup Utility Main Menu appears: Note The Main Menu you see on your computer may look slightly different from the menu shown here, but it will operate the same way. Using the Setup Utility...
  • Page 79 Setup Utility Working with the Setup Utility menus The Setup Main Menu lists system configuration options. When you select one of these options, a menu for that option appears. To move through menus, use the following keys: Keys Function ↑ ↓...
  • Page 80 Refer to the Setup Utility help for details on the configurable parameters in each menu. Loading the default settings When you purchase an Aptiva computer, it is already configured for use. The original configuration settings, also called factory or default settings , are stored in the...
  • Page 81 Setup Utility CMOS. Setup includes an option Load default settings that lets you reload the original configuration at any time. To reload the default settings, follow these steps: 1 From the Main Menu, press F5. A dialog box appears confirming if you want to load the default settings. 2 Use the left arrow key to select Yes, then press Enter.
  • Page 82 Using the Setup Utility...
  • Page 83: Helpware Support And Services

    HelpWare support and services...
  • Page 85 IBM HelpWare has a variety of services and solutions for you. These options are available from IBM whenever you need help for as long as you own your IBM Aptiva Personal Computer. Even when your warranty period expires, HelpWare will still be there to support you with services available for purchase.
  • Page 86 We’ve given you several different methods you can use to solve problems on your own. If you need to, you can still contact IBM for support. There is more information about telephone support in the section titled “How and when do I contact the IBM PC HelpCenter?”...
  • Page 87 Aptiva Installer. This program allows you to easily install and uninstall software programs on your computer. If you install a program with Aptiva Installer and you begin to have problems because of the program you added, you may be able to use the uninstall feature to cleanly erase all of the files related to the program.
  • Page 88: How Do I Get Help Electronically

    IBM Aptiva PC support home page, you can search for technical tips, download update drivers and find out about many other things. You can visit the IBM Aptiva PC support internet site at this URL: http://www3.pc.ibm.com/support Online services. Online services are companies which provide a wide variety of services like electronic mail, newsgroups, and special forums.
  • Page 89 CompuServe. If you want to use CompuServe to find information related to IBM products and services, use the “GO” word IBM. Then, from the main area, type Aptiva to get to the Aptiva support forum. Bulletin boards. You can use a Bulletin Board System (BBS) to look at public messaging areas, electronic conferences, and searchable databases.
  • Page 90: How And When Do I Contact The Ibm Pc Helpcenter

    Make sure you write steps in the “Troubleshooting”chapter and you still down your date of need help, you may need to call the IBM PC HelpCenter. purchase and keep your System experts are available to help answer your receipt in a safe place.
  • Page 91: Helpcenter

    Running" support or the support period. You may also require “how to” help and warranty, you will be support as you use your Aptiva PC. IBM PC HelpCenter required to provide a technicians can assist you for a fee. For more major credit card number information, see “How and when do I purchase...
  • Page 92 Your Aptiva is subject to the terms of the IBM Statement of Limited Warranty and IBM Program License Agreement which are included with your computer. Please read these terms carefully. If your computer needs to be serviced, please provide the servicer with the Aptiva Product Recovery disc that came with your computer.
  • Page 93 You will not be billed if it is determined that your call is covered under “Up and Running” support or the Limited Warranty. How and when do I contact the IBM PC HelpCenter?
  • Page 94: How And When Do I Purchase Additional Support

    • In the United States and Puerto Rico, call 1-919-517- 2800. • In Canada, call 1-800-565-3344 (excluding holidays). • In all other countries, contact your IBM reseller or IBM marketing representative for telephone numbers, services and hours of operation. The support representative can also fax or mail additional technical or product information to you, such •...
  • Page 95 • installing and configuring out-of-warranty IBM PC products You can purchase support in the following ways: 900 number. To receive immediate support from an IBM PC HelpCenter technical support representative you can call the 900 number. Your local telephone company will bill you by the minute for each call.
  • Page 96 (but are not limited to): • your initial request • research by IBM • a call back from IBM to you. Requests for assistance on multiple questions or problems will be considered as multiple incidents. To order additional support packages.
  • Page 97 HelpWare support and services • In all other countries, contact your IBM reseller or IBM marketing representative. For more information The Enhanced PC Support service is available for products on the Supported Products list. To receive a brochure of the Enhanced PC Support service or a Supported Products list from our automated fax system: •...
  • Page 98 • In all other countries, contact your IBM reseller or IBM marketing representative. How and when do I purchase additional support?
  • Page 99: Adding And Removing Hardware

    Adding and removing hardware...
  • Page 101: Preparing To Work With The Computer

    Your computer came with instructions that are located on the hard disk drive. You can find this information through the Access Aptiva area on your Aptiva customized desktop. If you decide to upgrade or replace any hardware in your computer, you will need to print the instructions for that hardware.
  • Page 102: Opening The System Unit

    Opening the system unit The system may come in either a minitower or microtower housing. Refer to the section that matches your system. Opening a minitower system unit Note 1 Release the lock that secures the cover at the back of If you have trouble the machine by pressing it toward the unlocked icon.
  • Page 103: Adding And Removing Drives

    Adding and removing hardware Adding and removing drives Installing or removing a drive in a minitower Note system Write down the original To install a drive in the upper drive bay: location of the drive power and signal cables. You will 1 Press the latch on the inner right side of a bay panel need this information and pull it out an inch to release the right side of the...
  • Page 104 4 Insert the drive into the bay. 5 Align the screw holes and secure the drive with four screws. 6 Connect the power and signal cables. Adding and removing drives...
  • Page 105 Adding and removing hardware To install a drive in the lower drive bay: 1 Disconnect the cables from the existing drive. 2 Remove the 3.5-inch drive bay from the housing by pressing the tab on top and pivoting the drive bay outward.
  • Page 106 3 From the back of the drive bay, carefully insert a 3.5- inch disk drive then secure it with four screws on the sides. 4 Re-install the drive bay into the housing as in the following figure: a Align the drive bay with the notch. b Pivot the drive bay toward the housing until the tab clicks into place.
  • Page 107 Adding and removing hardware To remove the drive: To remove a drive from a specific bay, reverse the steps for installing a drive in that bay. Installing or removing drives in a microtower system To install a drive in the upper drive bay: 1 Remove the bay panel.
  • Page 108 2 Remove the metal bay cover. 3 Insert a drive into the empty drive bay. 4 Align the screw holes and secure the drive with four screws. 5 Connect the power and signal cables. Adding and removing drives...
  • Page 109 Adding and removing hardware To install a drive in the lower drive bay: 1 1 Remove the 3.5-inch drive bay from the housing by pressing the tab on top and pivoting the drive bay outward. Note When installing drives in the lower drive bay, the hard disk is always on top of the 3.5-inch diskette...
  • Page 110 2 Remove the metal bay cover. 3 From the back of the drive bay, carefully insert a 3.5-inch disk drive then secure it with four screws on the sides. 4 Re-install the drive bay into the housing as in the following figure: a Align the drive bay with the notch.
  • Page 111 Adding and removing hardware 5 Connect the signal and power cables to the drive. To remove the drive: To remove a drive from a specific bay, reverse the steps for installing a drive in that bay. Adding and removing drives...
  • Page 112: Identifying System Board Components

    If you decide to upgrade or replace hardware components on your system board, you will need to print the instructions for the hardware. You can find these instructions in the Aptiva Helps on the hard disk drive. Minitower system board The minitower system comes with a system board that looks just like the figure below.
  • Page 113 Adding and removing hardware Number Description Number Description System battery Diskette drive CN11 connector ATX power supply CN12 Primary IDE connector connector USB connectors CN13 Secondary IDE connector PS/2 mouse and DIMM 1, System memory keyboard DIMM 2, module sockets connectors DIMM 3 Parallel, serial and...
  • Page 114 Microtower system board The microtower system comes with a system board that looks just like the figure below. The following page lists the functions of all the labeled items in the figure. Identifying system board components...
  • Page 115 Adding and removing hardware Number Description Number Description System battery Diskette drive CN12 connector USB connectors CN13 Joystick/MIDI, line- in, line-out, and mic-in connectors Power switch (pins CN14 Fax, voice, modem 10,20) and front- connector panel LED (pins 4, 5,6,7:HDD LED, pins 1,2,3: power LED) connectors PS/2 mouse and...
  • Page 116 Identifying system board components...
  • Page 117: Index

    Index solving problems 57 Aptiva Helps 23–25 how do I... 24 Aptiva Helps and what is... 24 software 21–27 electronic 84 audio ergonomics 17, 19 hardware 87 solving problems chair 17 43, 54 internet 82 keyboard position 19 readme files 25...
  • Page 118 53 programs 26, 27 solving problems 54 blank screen 53 where to find. See cursor only Aptiva online help displayed 53 monitor discolored power button switch 33 positioning 18 screen 51 power button. See solving problems 51...
  • Page 119 33 components laser product 8 beeps 34, 47 108–111 lithium batteries 6 monitor 35–37 system information. See protecting against Aptiva online help power lights 33 electrical recovering factory shock 6 installed programs replacement parts 6 and files 67 telephone software 48–50...
  • Page 120 127 CPU clock 1783 IDE 662 onboard floppy mismatch 58 secondary drive channel slave errors 61 151/163 real time drive clock 8601/8603 PS/2 error 64 error 59 pointing 1800 IRQ setting device 161 CMOS battery error/PnP ISA error 66 bad 59 card(s) 962 onboard 162 CMOS...
  • Page 121 52 questions to ask first 33 beeps 34, 47 monitor 35–37 power lights 33 recovering factory installed programs and files 67 software computer doesn’t turn off 50 suspend 48 software problems 48–50 Year 2000. See Aptiva online help Index...

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