IBM Aptiva Hardware Handbook page 64

Table 7: Troubleshooting: Software problems
If the problem is:
Computer automatically turns off instead of
entering Standby.
You hear 3 beeps when you turn the computer
off.
Computer doesn't go into Standby or
automatically power off when the set time has
elapsed.
The Rapid Resume Features screen does not
appear in the Setup Utility and the Rapid
Resume Manager icon does not appear in the
"AptivaWare" window.
Note: If any of these problems continue after taking the actions listed, check your A Guide to HelpWare and All the Extras folder
for information on obtaining service.
52 Troubleshooting tables
Here's what to do:
Make sure the Standby timer is set to a shorter period of time than the
Automatic Power Off timer.
Sometimes installing new software changes the information your computer
uses to start. If you installed new software, and:
• You are working in OS/2 Warp,
a. Make sure the icon for the PS1PFIUS file is in the Startup folder.
b. Make sure the following line is still in the PS1PFIUS.BAT file, and "REM"
does not appear at the beginning of the line: C:\PS1TOOLS\PS1PFILE.EXE
• You are working in Windows, installing new software sometimes changes
your AUTOEXEC.BAT file. If you installed new software, make sure the
following line is still in the AUTOEXEC.BAT file, and "REM" does not appear
at the beginning of the line:
C:\PS1TOOLS\PS1PFILE
1. Make sure you don't touch the mouse or keyboard, and don't start an
application that involves using the hard disk, such as File Manager or a
Windows screen saver. These activities make the timer start over.
2. If the computer does not automatically turn off, make sure the Automatic
Power Off option is enabled in Rapid Resume or on the Rapid Resume menu
of the Setup Utility. For instructions on using the Setup Utility, see page 69.
heck your A Guide to HelpWare and All the Extras folder for information on
obtaining service.