IBM Aptiva Hardware Handbook page 58

Step 3
Is anything displayed on the monitor? (Continued)
•
The colors displayed are wrong. Check to make sure the monitor cable is correctly and securely connected to the
system unit. Your Read Me First booklet shows how the cable should be connected.
If the problem continues, check your A Guide to HelpWare and All the Extras folder for information on obtaining
service.
•
Nothing happens when you use the mouse or keyboard.
a. Make sure the keyboard and mouse cables are correctly and securely connected to the ports on the back of
the system unit.
The keyboard port has this symbol next to it to help you:
The mouse port has this symbol next to it to help you:
b. Turn the system unit off, and then turn it on again.
If the problem you are having continues, or if it does not appear in this list, look for a description of the problem in the
troubleshooting tables that begin on page 47.
•
No There may be a problem with the monitor.
a. Make sure your monitor cables are correctly and securely connected. Your Read me first booklet shows how
the cables should be connected.
b. Adjust the brightness and contrast controls. For instructions, see "Adjusting monitor controls" on page 4.
•
There may be a problem with the battery on your system board. See "Replacing the battery" on page 140 for
instructions on how to replace the battery.
•
If the problem continues, check your A Guide to HelpWare and All the Extras folder for information on obtaining
service.
46 Problem solving steps