Troubleshooting Table - Hanseatic HWM6T214A2 User Manual

Page EN-28

Troubleshooting table

Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if
you can correct the malfunction.
WARNING!
Risk of electric shock! Touching live parts may result in severe injury or death.
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Wash result is not satisfactory
Problem Possible causes
Wash result is dis- Not enough detergent used.
satisfactory/poor.
Water is too hard.
Too much laundry in the drum. Never load more than the maximum in-
Water temperature too low.
Stains weren't pre-treated.
Too much foam is Too much detergent used.
created during the
Detergent is not suitable for
wash cycle.
washing machines.
Fabric softener/ Cap (18) in fabric softener/
fabric-care product starch compartment was not
was not dispensed. inserted properly or opening is
clogged.
Laundry is dis- Laundry was washed at a tem-
coloured. perature that was too hot.
Whites and colours were not
separated.
Laundry has mould Damp and/or worn laundry was
stains. left in the washing drum.
Detergent residue Too much detergent used.
on laundry.
Solutions, tips
Dispense detergent in accordance with
manufacturer instructions.
Use the amount of detergent recom-
mended by the manufacturer for the wa-
ter hardness in your area.
tended amount of washing into the ap-
pliance.
Wash laundry at a higher water temper-
ature, or select another wash cycle if
necessary.
Treat stains with ox-gall soap or stain re-
mover if necessary.
Next time, use less detergent.
Use detergent suitable for washing ma-
chines.
Remove, clean and properly reinsert the
insert (17) and cap (18) (see page EN-20).
Bleach laundry carefully if necessary.
Remove mould stains carefully before
the next wash, preferably with a special
cleaner. Ask for advice at a chemist's.
Wash laundry with the correct dosage of
detergent.