Types Of Error Log Codes - Qiagen BioRobot M48 User Manual

6. Note the position of the pipettor head after the collision.
7. Contact QIAGEN Technical Services.
7.2.2

Types of error log codes

If the BioRobot M48 unexpectedly develops an error, click the
QIAsoft M BIOS button to view the error log window
(Section 5.2.4, page 5-4).
Error log codes follow the format X M S EEE, where:
•
•
•
•
Error level
There are 3 types of error level:
•
•
•
QIAGEN BioRobot M48 01/2003
In addition, look for any causes of the collision.
Provide the following information:
- Serial number of the BioRobot M48
- Name and telephone number of the contact person
- The protocol that was run and its version number
- The type and number of samples used in the protocol
run
- The sample numbers of the block or plate in which
the collision occurred
- The position of the pipettor head after the collision,
including the position of the tip guard and the
magnet
X is the error level
M is the module number
S is the submodule number
EEE is the error code
W — warning
E — error
F — fatal
Troubleshooting
7-3