Dialing By Name Or Number - Avaya HMS 400 Quick Reference Manual

Hospitality messaging server staff, communication server 1000
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4

Dialing by name or number

You can initiate a call to hotel staff by entering the name (using the numeric
keypad) or the extension number for that particular hotel staff member.
Prerequisites
Log into your mailbox. See
Procedure steps
Step
1
2
3
4
Attention: Press 7 for Q and 9 for Z.
5
Avaya Hospitality Messaging Server 400 Staff Quick Reference Guide
Copyright © 2011, Avaya Inc.
- 12 -
Using staff mailbox features
The system plays your new password.
To return to the Feature Menu, press .
Action
In the Feature Menu, press 0.
To dial by extension, press 1 and proceed to
OR
To dial by name, press 2 and proceed to
Enter the extension number followed by #.
If the extension is valid, the call is transferred.
Enter the name followed by #.
If only one match is found, the name is announced. Proceed to
If more than one and less than ten matches are found, the system
announces the names of the matches and the corresponding key press
required to transfer the call. Proceed to
If a personal ID is not recorded for the person, the system spells out the last
name one letter at a time. For example:
Press 1 to be connected to A - R - M - O - U - R.
If ten or more matches are found, additional options are presented. Proceed
to
step
8.
If more than 45 matches are found, the following message is played:
Too many matches found. Please reenter the person's name
followed by # or press
If no match is found, repeat
OR
Avaya Communication Server 1000
NN42350-102 06.01 Standard
3.0 April 2012
--End--
Logging into your mailbox (page
step
step
4.
step
7.
to return to the previous menu.
step 4
11).
3.
step
6.

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