Table of Contents
Advertisement
•
Switch off the Smart-Vue Pro LoRaWAN Quatro by
disconnecting the AC Adapter (If plugged in) and remove
the batteries and then replace batteries and connect
back AC Adapter (if required). Press show sensor on
device.
•
Disconnect sensor and connect the sensor back. Press
"Refresh sensors" and ensure the sensor value is seen in
"Show Sensor" screen of Smart-Vue Pro LoRaWAN
Quatro.
What is the default time to wait for complete
functionality to start on Smart-Vue Pro LoRaWAN after
restart / power on restart?
After a power on restart/ restart waits for at least 2 minutes for
the complete setup to be up.
Why is data logging not starting/stopping on web app?
•
This would be due to bad network. If the latency is more
than 200 msec, then the selected command will not
reach the Smart-Vue Pro LoRaWAN and Smart-Vue Pro
LoRaWAN Quatro.
•
Ensure that the network used for communication from
Smart-Vue Pro LoRaWAN has good internet speed.
•
Stop data logging takes certain time to stop based on the
data which need to be synced from Smart-Vue Pro
LoRaWAN Quatro to cloud. Audit trails in web app shall
show the time of the event happened.
What to do when it shows "Unable to reach Smart-Vue
Pro LoRaWAN server"?
Ensure port 1700 is open and inform IT team that it should
communicate via UDP.
I'd like to test LoRaWAN wireless coverage at my site.
The receiver is in place, but I don't want to use it on the
internet and just use LoRaWAN to check coverage. Is it
possible?
There is an auto-acknowledgment wireless testing feature in
SVP Quatro data logger firmware. If you want to test on-site
coverage without an internet connection (that is, just the
LoRaWAN part), you may configure the SVP Quatro data
logger as follows:
Select Menu Advanced LoRaWAN Network
Custom.
Select the region and enter this 8-digit number via the
keypad: "00000000". On gateway side, click LoRaWAN
(Network Settings), change the "Server Address" to
127.0.0.1. Click to use the Range test feature on the SVP
Quatro data logger to test LoRaWAN connectivity with your
receiver.
How to reset the login password if password is blocked
or forgotten?
The LoRaWAN receiver need to be reset, to set a new
password.
18 |
Troubleshooting
How do you reset the LoRaWAN receiver?
Switch on the power on the Lora receiver and then press and
hold the reset button on front panel for more than 30secs and
then release the button. The status LED on front panel will be
steady for more than 2mins and then blink. Once the device is
ready, as explained in section "Connect to the
Configuration Interface" configure the device.
How to assign a Static IP address in Windows 7, 8, 10,
XP or Vista?
In the "Network Connections" window, right-click the adapter
for which you want to set a static IP address, and then select
the "Properties" command.
Step by step illustration:
1. Go to System Preferences.
2. Click the Network icon.
3. You will see a list of network connections on the left. If the
connection is green, that means it is active.
Click the connection and then click the Advanced
button at the bottom right.
Smart-Vue Pro LoRaWAN Enabled Receiver
Advertisement
Table of Contents
