Hach TitraLab KF1000 Series User Manual page 52

Troubleshooting
Error/Warning
Application {application name}
(untrusted)
Application {application name}
(obsolete)
Application {application name}
(syringe to replace)
Error while serializing data
Cannot write to USB mass
storage
Error/Warning
Edit user failed. Be sure that name {user
name} is not already used
Fail to save the modification of the
application
Impossible to remove application
{application name}
Error while deleting data
Error/Warning
Battery voltage low
Realtime clock has been lost The date and time are no longer available
Error/Warning
Format of message received from
the balance is not supported
No connection with balance
The measurement received is out
of range
50
Table 10 USB storage device (continued)
Description
This selection is not allowed
because the application has not
been authenticated
The selection is allowed. When the
application is exported, it will
automatically update to the latest
version
The selection is allowed but the
syringe recommended in the
application file is not the one
installed on the instrument
Error when creating a file on the
USB storage device
USB storage device is not installed
USB storage device is corrupt
Table 11 Data updates
Description
The update to the operator name
cannot be done
The update to the application data
cannot be done
The application cannot be erased
The data cannot be erased
Table 12 Battery
Description
Battery voltage is below 2.2 V. The date
and time are no longer available
Table 13 Balance
Description
The data received from the balance is not
compatible with the format of messages
accepted by the instrument
The instrument is not receiving data from
the balance
The weight sent by the balance is not in the
acceptance limits
Possible solution
Contact technical support to get an authenticated
application file
The automatic update will set the new application
parameters to the default values. It is not
recommended to use an obsolete application, but
to install the latest version
Change the installed syringe to the one
recommended by the application (refer to
management on page 42)
Change or format the USB storage device and try
the export again
Remove the USB storage device and make sure
the USB icon is no longer seen in the header bar,
then install the device again try the export again
Change or format the USB storage device and try
the export again
Possible solution
Check that the name is not already used
Try again, if the problem continues,
contact technical support
Try again, if the problem continues,
contact technical support
Try again, if the problem continues,
contact technical support
Possible solution
Contact technical support
Set the date and time again. If the date and time
are not available the next time the instrument is
set to on, contact technical support
Possible solution
Configure the balance to be compatible
with the format of messages accepted by
the instrument (refer to
on page 19)
Check the balance cable is installed
correctly
Adjust the sample. Adjust the acceptance
limit for the application
Syringe
Install a balance