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Axis 2n SingleTalk User Manual

Communicator for lifts
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2N SingleTalk
Communicator for lifts
User Manual
Version:
6.1
www.2n.cz

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  • Page 1 ® 2N SingleTalk Communicator for lifts User Manual Version: www.2n.cz...
  • Page 2 The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications equipment. The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades.

  • Page 3: Table Of Contents

    Content: 1. Product Overview 1.1 Product Description 1.2 Components and Associated Products 1.3 Changes 1.4 Terms and Symbols Used 2. Description and Installation 2.1 Product Description 2.2 Before You Start 2.3 Mounting - Universal version 2.4 Mounting - Compact version 2.5 Installation - Universal version 2.6 Installation - Compact Version 2.7 ST Connecting Options 3.

  • Page 4: Product Overview

    1. Product Overview ® In this section, we introduce the SingleTalk product, outline its application options and highlight the advantages following from its use. Here is what you can find in this section: 1.1 Product Description 1.2 Components and Associated Products 1.3 Changes 1.4 Terms and Symbols Used 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 5: Product Description

    1.1 Product Description Basic Features SingleTalk ST ) is intended primarily for lifts – especially in buildings, where there is just one lift and no internal communication between the lift car and the ® machine room/shaft bottom/lift car roof is needed ( Lift8 is designed for more complex applications).
  • Page 6 New features Amplifier module Lift blocking module Optional indication elements – backlit pictograms(incl. incandescent lamps) 2N TELEKOMUNIKACE a.s., www.2n.cz 6/82...

  • Page 7: Components And Associated Products

    1.2 Components and Associated Products Basic Unit – Universal version These units are designed for mounting behind the lift panel, which is pre-drilled for installation. Part No., Name Description 913640E successor to 913401 ® basic model (fully upgradeable) SingleTalk –basic version provides automatic dialling of two numbers without extending reproduces manufacturer-recorded messages...
  • Page 8 913643E contains modules 913647 913649E ® enables to record and reproduce own SingleTalk –full vision + blocking messages module extends automatic dialling up to 6 numbers enables to block the lift in the case of telephone line failure Extending modules for Basic Unit 91364x Part No., Name Description 913647E...
  • Page 9 Basic Unit – Compact Version The Compact communicator is designed for quick and easy installation into any lift without advance preparation. 2N TELEKOMUNIKACE a.s., www.2n.cz 9/82...
  • Page 10 Order No., Name Description 913644E no user-defined message recording by phone, no extending option ® Single Talk Compact , basic version 913645E user-defined message recording by phone ® Single Talk Compact , complete version Extending Modules – External Order No. Name Description 913646E lift blocking in the event of telephone line failure...
  • Page 11 Check Call function by Lift8 software Lift blocking during connection failure Internal communication – Triphony Telephone/PC-based configuration (via USB or Internet) USB interface User message recording option Local control centre (Intercom) Fireman function 2N TELEKOMUNIKACE a.s., www.2n.cz 11/82...
  • Page 12 ® 5013331E - GSM gateway 2N EasyGate PRO ® with battery back up included for 2N SingleTalk Replaces a fixed telephone line. Easy installation, no configuration requirements. ® 501399 2N EnergyBank ® A back-up power supply for 2N EasyGate (501303E, 501313E) A back-up power supply in the case of power outage.

  • Page 13: Changes

    1.3 Changes Manual Changes Version First versions of the product and User Manual Functional replacement of the 91340..series (Lift EasyTalk) Addition of the Compact version. Changed default values of parameters 902 and 915 On-board microphone (apart from custom versions) All communicators, produced since half of 2010, has a loudspeaker connected by cable, to alow amlifier installation.
  • Page 14 Manual Symbols The following symbols and pictograms are used in the manual: Safety Always abide by this information to prevent persons from injury. Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality.

  • Page 15: Description And Installation

    2. Description and Installation ® This section describes the SingleTalk product and its installation. Here is what you can find in this section: 2.1 Product Description 2.2 Before You Start 2.3 Mounting - Universal version 2.4 Mounting - Compact version 2.5 Installation - Universal version 2.6 Installation - Compact Version 2.7 ST Connecting Options...

  • Page 16: Product Description

    2.1 Product Description ® In principle, SingleTalk (hereinafter referred to as ) is a Speakerphone. It is equipped with a microphone, loudspeaker, telephone line terminals, ALARM buttons, backlit pictograms (as required by the applicable standard) and an optional CANCEL input for door opening indication. ST is available in two versions.
  • Page 17 Caution The Compact version does not include the lift blocking module in the case of telephone line failure. You can connect the module parallel to the telephone line, e.g. in the machine room. 2N TELEKOMUNIKACE a.s., www.2n.cz 17/82...

  • Page 18: Before You Start

    2.2 Before You Start Product Completeness Check – Universal version Check the product for completeness before installation please. Main board with covers – equipped with modules according to the following table: Order No. Extending Module (Message Recording) Lift Blocking Module 913640 913641 913642...
  • Page 19 four fan-shaped washers four M4 nuts ® CD with a full manual, Service Tools and 2N LiftManager This brief manual and a warranty certificate ST Installation Conditions ST is not designed for outdoor applications. The product is connected to a telephone line where life-endangering voltage may occur.

  • Page 20: Mounting - Universal Version

    2.3 Mounting - Universal version Safety Precaution Safety The telephone line supply cable, microphone, loudspeaker, LED indicators, ALARM button and CANCEL contact, including cabling, and the board with electronics are connected with a telephone line and so remember to ensure during installation that the user cannot touch these product parts and is protected against an electrical accident by a minimum isolation distance of 1.5 mm, or an isolation barrier of a minimum break-down voltage of 1,500 V!
  • Page 21 Mounting drawing for version with 50 mm speaker Mounting drawing for version with 40 mm speaker 2N TELEKOMUNIKACE a.s., www.2n.cz 21/82...
  • Page 22 Fit the mounting panel in such a way that it cannot vibrate while operation. There may be no gap between the wall surface and the panel, or, if any, it must be sealed properly to eliminate acoustic short-circuit of the loudspeaker and acoustic coupling between the loudspeaker and the microphone (see later).
  • Page 23 Caution In that case seal the loudspeaker properly to eliminate acoustic short- circuit between the front and back loudspeaker sides (the grid may in no case overreach the loudspeaker area to avoid acoustic short-circuit. Safety Keep the minimum electric isolation between the panel and the loudspeaker of 1500 V Keep the minimum isolation distance between the panel and the loudspeaker of 1.5 mm.
  • Page 24 3. Connect two optional LEDs to with a cable. Safety If the LEDs are cable connected, make sure that the electric isolation between the panel and the loudspeaker is 1,500 V at least. Make sure that the isolation distance between the panel and the loudspeaker is 1.5 mm at least.

  • Page 25: Mounting - Compact Version

    2.4 Mounting - Compact version Safety Installing the telephone line cable, ensure that the user cannot touch the conductors and is protected against an electrical accident by a minimum isolation distance of 1.5 mm, or an isolation barrier of a minimum break-- down voltage of 1,500.
  • Page 26 The product mounting procedure may not be commenced until all electrical installations have been completed, refer to Mounting Completion. 2N TELEKOMUNIKACE a.s., www.2n.cz 26/82...

  • Page 27: Installation - Universal Version

    2.5 Installation - Universal version Layout of Terminals, Jumpers and Connectors You can see on the picture below layout of terminals. Note The terminals are accessible without removing the cover. 2N TELEKOMUNIKACE a.s., www.2n.cz 27/82...
  • Page 28 Jumper Settings Left-hand jumper (ALARM INPUT) Right-hand jumper (PROGRAMMING) inverted ALARM input disabled PROGRAMMING closing contact or voltage connection up (ENABLED) enabled (NORMAL) activation down(NEG.) breaking contact or voltage disconnection down(DISABLED) disabled activation Connectors accessible after cover removal 2N TELEKOMUNIKACE a.s., www.2n.cz 28/82...
  • Page 29 To access connectors at the bottom edge of the board without cover removal, just loosen cover screws gently and slide the cover upward. Applies to HW version 7 and higher, when amplifier module is not mounted. Description of terminals Telephone line Polarity does not matter.
  • Page 30 Induction loop The induction loop is not a part of standard packing. connector It has to be placed behind a non-metal, non-magnetic cover in the control panel because the magnetic field of the induction loop cannot go through the metal lift control panel. Notes: If loudspeaker is placed behind a non-metal, non-magnetic cover, it works as the induction loop too.
  • Page 31 ALARM Button Connection – Button control Safety Make sure that the button is safe – the isolation distance must be 1.5 mm at least and the break-down voltage may not fall below 1500V. The button contacts may not be connected to any other circuits. In case the above mentioned conditions cannot be met, use voltage control.
  • Page 32 Requirements a 12 – 24 V power supply (backed up if necessary) steady state current of 200 mA maximum (incandescent lamps may be connected) Both indicators must be connected! Warning Remember to keep the correct power supply polarity! LEDs mounted onto the ST electronics board Nothing is connected in this case.
  • Page 33 Keep colors: request confirmation – yellow, connection confirmation – green Note The PCB LED is not on in this type of connection. CANCEL Input Connection (Door Control, Optional) Caution The door switch or door opening signal must indicate an open door only if both the internal and external lift doors are open and the lift car can be left safely.
  • Page 34 Slide the CANCEL terminal out and switch it in the upper position to ensure the required isolation against the telephone line circuits. In the event of voltage disconnection activation select parameter 916 – see Programming. By default, the is ready to accept a sensor that applies voltage when the door is open.
  • Page 35 Installation of Extending Modules Extending Modules Location *) Amplifier module cam be mounted directly to the main board (inserted into margin slots) as shown above, if mainboard HW version is 7 or higher (model 2011). Switch Installation Universal switch module (order No. 913648E ) can be installed (before mounting!)
  • Page 36 Warnings In reality, the "Contact" is a semiconductor switch of the ON-state resistance of about 0.5 Ω. Switching voltage values lower than 9V may bring troubles – the switch function cannot be, e.g., tested using a common ohmmeter because it is used for small voltage only. The maximum switched current is 1 A.
  • Page 37 Warning The module "contact" is safely electrically isolated from the telephone line, yet designed for weak-current applications only. It cannot be used for mains voltage of 230V or 120V. Extending module Installation The extending module (Part No. 913647E) allows you to record and play your own voice messages (the lift cabin address, e.g.).

  • Page 38: Installation - Compact Version

    2.6 Installation - Compact Version Caution Be sure to connect the wires before wall mounting. The connectors are separable – remove them, connect the wires, tighten the screws and replace the connectors. Safety Precautions The product is connected to a telephone line where life-endangering voltage may occur, during storms in particular.
  • Page 39 Terminal Description (newer HW) The above mentioned safety precautions need not be observed in case your ST unit is connected to a 2N® EasyGate GSM gateway installed near the communicator. Terminals Telephone line / LN Refer to User Manual ALARM DC = 5 –...
  • Page 40 Accident Hazard Make sure that the button is safe, i.e. that the minimum isolation distance is 1.5 mm and the minimum breakdown voltage value is 1,500 V. The button contacts may not be connected to any other circuits. If any of the above conditions cannot be met, use voltage control.
  • Page 41 ALARM Button Connection with N/O Contact ALARM Button Connection with N/C Contact Notes The ALARM button mounted on the cover is still functional when an external button is connected. 2N TELEKOMUNIKACE a.s., www.2n.cz 41/82...
  • Page 42 Voltage Activation Notes 5 - 24 dc voltage of any polarity can be used. Make sure that the power supply is backed up properly. Where activation from multiple places is necessary, voltage control can be combined with buttons. A buzzer or horn can be connected in parallel, see the figure to the right. Inversion Voltage Control The figure to the right shows a configuration where voltage is present and activation is caused by non-presence of voltage.
  • Page 43 Warning It is impossible to connect multiple devices to a single line!!! The Compact version is very easy to install because the ALARM button, backlit picrograms and induction loop are part of the product. All you have to do is connect a telephone line. The CANCEL input connection is optional.
  • Page 44 CANCEL Input Connection (Door Contact, Optional) The connection is the same as with the Universal version. Follow the instructions included in the Installation – universal version section, The only difference is that the terminal is in the upper position for contact control and in the low position for voltage control as printed on the rear cover at the terminals.
  • Page 45 If the cabin wall is inaccessible from the rear, follow instructions on the next page. TIP: If you have pre-drilled corner holes, find four headless M4 screws of the length of 30 mm in the package. Drive the screws into the holes on the rear side of the audio unit and tighten as mentioned in item b) above.
  • Page 46 Now you have access to two holes in the window corners. Put ST (including the connected wires) on the pre-drilled lift cabin wall. Drive and tighten the included screws for plywood, chipboard, laminated plastic etc. wall mounting or short M4 screws with fan-shaped washers (intended for metal plate mounting with pre- drilled M4 threaded holes).

  • Page 47: St Connecting Options

    2.7 ST Connecting Options Direct PSTN Connection Advantages and disadvantages This is the most reliable and simplest connecting option. The costs include acquisition costs plus a line installation fee, yet the operation is relatively cheap (monthly fee). Cautions The line must be dedicated to only, serving no other devices.
  • Page 48 GSM Gateway Connection Advantages and disadvantages This is a rather costly solution for places where no telephone line is available. Cautions Back up the GSM gateway reliably in case of power outage. With a pre-paid SIM card, ensure credit monitoring and on-time charging.
  • Page 49 For the to call outside the building (i.e. via PSTN): The line to be used must have the relevant call barring status (use a common telephone and try to call "outside" for check) While programming, add prefixes for PSTN seizure (typically a zero), or select a direct PSTN line seizure.

  • Page 50: Configuration

    3. Configuration ® This section describes configuration of the product SingleTalk Here is what you can find in the section: 3.1 Programming 3.2 Review of Programming Functions 2N TELEKOMUNIKACE a.s., www.2n.cz 50/82...

  • Page 51: Programming

    3.1 Programming Before You Start Programming Make sure that programming is not restricted (PROGRAMMING jumper) and that your telephone supports tone dialing. Use the pre-prepared form, which is also a clear table of basic functions, and fill in all values to be changed. If your is not brand new, make sure that you have a correct service password and, if you are not entirely sure of how...
  • Page 52 The parameter number consists of three digits (see later). After the number and an asterisk are entered, the announces the parameter number/name, value and allowed range. After the value and another asterisk are entered, the reports "Value saved", or "Invalid value" in case the value exceeds the allowed limit. To check programmed values: enter parameter number and , listen the parameter value and press...
  • Page 53 A message can only be recorded in the programming mode (see the respective chapter) and if the voice recording module is present. It is protected with a password and, optionally, with a programming barring jumper. You can check the message during an incoming call (not during programming). To play back the message, press Caution To play recorded message automatically during the outgoing call, you...
  • Page 54 Notes The maximum message length is 30 seconds. You are recommended to prepare the message text in advance and check its length. Remember to identify the lift and keep in mind that the lift may be used by foreigners, too, e.g. at hotels. Articulate distinctly and, if the message is rather long, monitor the time in order not to be surprised by the message end.
  • Page 55 Communication Equipment – Abbrev. Programming Form 2N TELEKOMUNIKACE a.s., www.2n.cz 55/82...
  • Page 56 2N TELEKOMUNIKACE a.s., www.2n.cz 56/82...

  • Page 57: Review Of Programming Functions

    3.2 Review of Programming Functions You can see on the table below all programming functions. 2N TELEKOMUNIKACE a.s., www.2n.cz 57/82...
  • Page 58 2N TELEKOMUNIKACE a.s., www.2n.cz 58/82...
  • Page 59 2N TELEKOMUNIKACE a.s., www.2n.cz 59/82...
  • Page 60 1) To parameter 904: The Automatic dialing without confirmation types 3 and (newly) 4 differ from each other in processing very short calls. Dialing 4 regards a call as successful in all cases while dialing 3 only if the switch was activated. Since the switch practically used this...
  • Page 61 Note Unless the is damaged electrically, the EEPROM guarantees 10 years of reliable data storing at least. 2N TELEKOMUNIKACE a.s., www.2n.cz 61/82...

  • Page 62: Function And Use

    4. Function and Use ® This section describes the basic and extending functions of the product 2N SingleTalk Here is what you can find in the section: 4.1 Function Description 4.2 Non-Stop Service Instructions for Use 2N TELEKOMUNIKACE a.s., www.2n.cz 62/82...

  • Page 63: Function Description

    4.1 Function Description Note The information in this section is intended for those who are familiar with the foundations of telecommunications equipment and need to know detailed processes taking place in . It is unnecessary for common installations. Outgoing Call is activated by pressing the ALARM button.
  • Page 64 Protection against Unintentional Initiation Since the main purpose of the is to call help in case of emergency (whenever a person gets trapped in the lift), any call can be regarded as unnecessary, if the lift cabin door is open. So, where available, a door contact can be connected to the ST input labeled as CANCEL and a delay can be programmed for the to make connection after the ALARM button is pressed.
  • Page 65 Evaluation of Situations during Speakerphone Automatic Dialing with Confirmation Situation ST Activity Silence or busy tone This has no influence on the operation; the executes dialing with any is heard upon seizure line status and only then evaluates the situation. Busy tone (after hangs up in approximately 2 seconds and dials the following dialing)
  • Page 66 Caution The quality of PSTN connection does not always allow for a reliable recognition of all the situations mentioned above. Any excessive noise in the lift car can have a negative impact too, slowing down, yet never discontinuing, automatic dialing (the busy tone is not detected). It holds true in general that the DTMF is the most reliable way of signaling and so is preferred for confirmation.
  • Page 67 Evaluation of Situations during Speakerphone Automatic Dialing without Confirmation Situation ST Activity Silence or busy tone is heard This has no influence on the operation; the executes dialing upon seizure with any line status and only then evaluates the situation Busy tone hangs up in approximately 2 seconds and dials the following number...
  • Page 68 Call Termination (Outgoing and Incoming Calls) The busy or continuous tone*) is detected (for PBX call termination). 10 ringing tone*) periods are detected (for a change use parameter 954). This is an innovation compared with the earlier model. The maximum call length has elapsed – the plays back the "Attention, your call is being terminated"...

  • Page 69: Non-Stop Service Instructions For Use

    4.2 Non-Stop Service Instructions for Use DTMF Control during the Call Where Automatic dialing with confirmation is enabled, it is possible to use tone dialing during the call to control the in accordance with the table below. For convenience, commands 1 to 5 are arranged in the order they are usually used in. DTMF FUNCTION DESCRIPTION char...
  • Page 70 ST sends identification but the connection is not confirmed. Used for the LiftManager only These digits are interpreted as the switch control password beginning. (Automatic dialling with confirmation) Note When the message is being played back, it is impossible to speak into microphone! Hence, to talk with the person in the lift, the service must...
  • Page 71 The switch can be used, for example, for resetting the lift Each switch can be controlled with up to 10 variable passwords. A new feature is that the password can be entered without asterisks too if it starts with 6 to 9, or 0.
  • Page 72 SIGNAL NAME MEANING "Wait please..."   Programmable connection-waiting message. "Communicator   Programmable identification message. No..is calling ." Survey of Messages The table below includes a survey of language versions for standard announcements. English is selected by default. To select another language use parameters 976 and 977.
  • Page 73 Dutch ........Value of Language Outgoing Note Parameter selection – call English message version Tone signal To play this message, parameter 975 must start with digit 5. 1 *) English Wait Parameter 977 has a range 0 – 99. On customer's please request, adiitional messages can be added;...

  • Page 74: Technical Parameters

    5. Technical parameters Electric Parameters Parameter Value Conditions Minimal off-hook line current 15 mA Off-hook Minimal on-hook line voltage 22 V Off-hook DC voltage drop (off-hook) < 8 V< 16 V I = 25 mA I = 50 mA Off-hook resistance >1MΩ...
  • Page 75 Notes: 1) Whichever ringing form is accepted. Switch Parameters Minimum voltage: 9 V AC or DC Maximum voltage: 24V AC or DC Maximum current: 1A AC or DC Resistance – breaking: min. 400 kΩ Resistance – closing: cca 0,5 Ω Fuse: resettable Other Parameters Universal dimensions: 65×130×24 mm...

  • Page 76: Supplementary Information

    6. Supplementary Information ® This section describes supplementary information of the product SingleTalk Here is what you can find in this section: 6.1 Troubleshooting 6.2 List of Abbreviations 6.3 Regulations and Directives 6.4 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 76/82...

  • Page 77: Troubleshooting

    6.1 Troubleshooting For the most frequently asked questions refer to faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 77/82...

  • Page 78: List Of Abbreviations

    6.2 List of Abbreviations ® ST – 2N SingleTalk Incoming call – A call from the dispatching centre to the central unit Outgoing call – A call from the central unit to the dispaching centre Checking call – An automatically activated call from the central unit to the dispatching centre Dispatching centre –...
  • Page 79 Europe ® SingleTalk conforms to the following directives and regulations: 2014/35/EU on the harmonisation of the laws of the Member States relating to the making available on the market of electrical equipment designed for use within certain voltage limits 2014/30/EU on the harmonisation of the laws of the Member States relating to electromagnetic compatibility 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment...

  • Page 80: General Instructions And Cautions

    6.4 General Instructions and Cautions Please read this User Manual carefully before using the product. Follow all instructions and recommendations included herein. Any use of the product that is in contradiction with the instructions provided herein may result in malfunction, damage or destruction of the product. The manufacturer shall not be liable and responsible for any damage incurred as a result of a use of the product other than that included herein, namely undue application and disobedience of the recommendations and warnings in contradiction...
  • Page 81 The consumer shall, without delay, change the access password for the product after installation. The manufacturer shall not be held liable or responsible for any damage incurred by the consumer in connection with the use of the original password. The manufacturer also assumes no responsibility for additional costs incurred by the consumer as a result of making calls using a line with an increased tariff.
  • Page 82 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v6.1 2N TELEKOMUNIKACE a.s., www.2n.cz 82/82...

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