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IBM TotalStorage SAN256N Director 2045-N16 Installation And Maintenance Manual

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IBM TotalStorage SAN256N Director
2045-N16 Installation and Maintenance
Guide
Read Before Using
This product contains software that is licensed under written license agreements. Your use of such software is subject to
the license agreements under which they are provided.
GC26-7714-00

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Summary of Contents for IBM TotalStorage SAN256N Director 2045-N16

  • Page 1 IBM TotalStorage SAN256N Director 2045-N16 Installation and Maintenance Guide Read Before Using This product contains software that is licensed under written license agreements. Your use of such software is subject to the license agreements under which they are provided. GC26-7714-00...
  • Page 3 IBM TotalStorage SAN256N Director 2045-N16 Installation and Maintenance Guide GC26-7714-00...
  • Page 4 ® Order publications through your IBM representative or the IBM branch office serving your locality. © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...

  • Page 5: Table Of Contents

    About this document ..... xvii IBM TotalStorage SAN256N Director 2045-N16 ....
  • Page 6 Installation procedures ..... . 33 Lifting device requirements ..... 34 Using the lift tool and the 24-inch load plate .
  • Page 7 Problem description ..... . . 101 System configuration information ....101 © Copyright IBM Corp. 2004...
  • Page 8 Debug port capture and debug backup files ....101 SAN256N director general information ....102 Troubleshooting TCM boards .

  • Page 9: Figures

    45. Receiver Input Power Level Test Setup ....120 46. North America and International AC power cables ... 123 © Copyright IBM Corp. 2004...
  • Page 10 viii SAN256N Director 2045-N16...

  • Page 11: Tables

    17. SAN256N director system traps ....121 18. AC Power Cable Assembly Part Numbers for SAN256N directors ..123 © Copyright IBM Corp. 2004...
  • Page 12 SAN256N Director 2045-N16...

  • Page 13: Safety Notices

    Each safety notice contains a reference number. You can use this reference number to check the safety notice in each language. The safety notices are presented in the following languages: English: Arabic: Brazillian Portuguese: Chinese (traditional): Danish: French/Canadian French: German: Hebrew: Italian: Korean: Polish: Spanish: Swedish: © Copyright IBM Corp. 2004...
  • Page 14 DANGER Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. Ensure outlet supplies proper voltage and phase rotation according to the system rating plate.
  • Page 15 • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. (C002) CAUTION: The system contains circuit cards and/or assemblies that contain lead solder. To avoid the release of lead (Pb) into the environment, do not burn.
  • Page 16 CAUTION: This assembly contains mechanical moving parts. Use care when servicing this assembly. (C025) CAUTION: This product may contain one or more of the following: CD-ROM, DVD-ROM, DVD- RAM, or laser module, which are Class 1 laser products. Please note the following: •...

  • Page 17: Translations Of Safety Notices

    (R001) Translations of safety notices Each of the above notices is followed by an ID in parentheses, for example (D005), which can be used to locate the translated notice in the IBM TotalStorage Translated Safety Notices (GC26-7717) document.
  • Page 18 SAN256N Director 2045-N16...

  • Page 19: About This Document

    About this document This guide provides information on hardware installation and maintenance for the IBM TotalStorage SAN Switch SAN256N Director 2045-N16 as well as hardware replacement procedures. The intended audience for this document is anyone who is responsible for installing, maintaining, or operating the SAN256N director.

  • Page 20: Getting Software Updates

    Department GZW 9000 South Rita Road Tucson, Arizona 85744-0001 U.S.A. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

  • Page 21: Chapter 1. Introduction

    IBM TotalStorage SAN n-type Director Series Site Planning Guide (GC26-7715) Refer to the IBM TotalStorage SAN n-type Director Series Site Planning Guide if you need to familiarize yourself with SAN256N director product features, components, specifications, or configuration options. The site planning guide also includes examples of all the worksheets that should be completed prior to installation.

  • Page 22: General Installation Information

    General installation information Make sure you read the following general installation topics before you begin moving and unpacking the SAN256N director equipment as described in “Installation” on page 25. These topics contain important information. Supplemental information for installation Important supplemental up-to-date information that must be read during the installation process is provided in the: •...

  • Page 23: Example Of The Esd Label

    • Through a worker’s fingertips - which is the most common method. • Through induction - which is when static is transferred from types of material (plastic cups, synthetic fabrics) onto sensitive devices without physically touching those devices. You can prevent ESD damage by handling all static sensitive devices in a static-safe work place, and by using the following static control materials: •...

  • Page 24: Esd Wrist Strap Connections

    ESD wrist strap connections ESD wrist strap connections are located on the front and rear of the SANC40 cabinet chassis. ESD wrist strap ESD wrist strap connection connections Figure 3. ESD wrist strap connections ESD Precautionary Check List The following table provides an Electrostatic Discharge Precautionary Check List for handling ESD sensitive parts in the SAN256N director.
  • Page 25 Table 1. ESD Precautionary Check List (Continued) General ESD Precautions and Controls Not Applicable Is there an ESD awareness training program for all personnel? Is there a designated site ESD representative or coordinator to resolve any ESD questions and/or problem areas? Has an ESD field meter been purchased and used to periodically check work areas? Is there a static control work mat placed in front of the...
  • Page 26 SAN256N Director 2045-N16...

  • Page 27: Chapter 2. San256N Director Components

    Chapter 2. SAN256N director components This chapter discusses the individual system components in the IBM TotalStorage SAN256N director 2045-N16. SAN256N director components The basic components of the SAN256N director system include the following: • TFIO 16-Port I/O blade • TCM control module •...

  • Page 28: Sanc40N Cabinet; Front View

    TCM and TFIO module slots Horizontal cable trough Logo plate Figure 5. SANC40N cabinet; front view SAN256N Director 2045-N16...

  • Page 29: Sanc40N Cabinet; Rear View

    Upper fan assemblies TMF/TFD upper fan distribution module Side fan assemblies Power supplies Figure 6. SANC40N cabinet; rear view TCM control module Description The SAN256N director control module (TCM) provides a control interface for the SAN256N director system. The module is responsible for monitoring the general health of the system and acting as a proxy for all external communications destined for other modules in the system.

  • Page 30: Tcm Control Module

    • TFIO blades • TSW modules • TCM modules • Power supply assemblies • Fans, upper and side assemblies LCD status display TCM control module TCM module front panel Figure 7. TCM control module Front panel indicators Each TCM has four LED indicators on the front panel to indicate TCM status. The functionality and colors are as follows: •...
  • Page 31 TFIO blades, providing a total port count of 256 ports per chassis. The TFIO blade has 16 Fibre Channel ports to accept IBM certified SFP shortwave (850nM) and longwave (1310-1550nM) modules. Depending on what devices they are connected to, the SFP modules can auto negotiate at either 1.0625 Gbps or 2.125...

  • Page 32: Tfio Blade

    Power OK Online Fault Heartbeat Port # Link I/O Ports TFIO Blade Mirror Ports TFIO Blade Front Panel Figure 8. TFIO blade Front panel indicators The front panel contains LED status indicators showing the current state of the module, and for each of the individual I/O ports. Board status LED indicators Each TFIO blade has four LED indicators on the front panel to indicate module status.
  • Page 33 • L (Link) LED -Displays the speed and link status of the I/O port. This LED will be solid yellow if a device is logged into the TFIO as a 1.0625 Gbps device but there is no data activity on the port. The LED will flash yellow as 1.0625 Gbps activity streams into or out of the port.

  • Page 34: Tsw Switch Module

    TSW switch module Power OK Fault Heartbeat Online Figure 9. TSW switch module Front panel indicators Each TSW front panel has four LED indicators, located on the front panel, on the front panel to indicate TSW status. The functionality and colors are as follows: •...

  • Page 35: Tmf/Tfd Module

    Connectors to system midplane Upper fan I/O connectors External cabinet fan connectors Figure 10. TMF/TFD module SAN256N director midplane The SAN256N director midplane provides connectivity between the TFIO, TCM, TSW, power supply assemblies and fan assemblies. The backplane has the capability to expand the SAN256N director from 256 ports to 512 ports (at a data rate of 1 Gbps and 2 Gbps) by cabling two SANC40N cabinet together.

  • Page 36: San256N Director Midplane

    TFIO blade connectors (located on front TCM control side of midplane) module connectors (located on front side of midplane) TMF/TFD module connectors Side fan assemblies I/O connectors Power supply TSW switch I/O connectors module connectors SAN256N midplane (viewed from chassis rear, chassis rear shell removed) Figure 11.

  • Page 37: Power Supply Assembly

    Each power supply assembly has two front panel LED indicators, that indicate whether the VAC input voltage and the DC voltage output are within specification. DC On/Off AC Indicator DC Indicator Power Switch AC Input Receptacle Front View I/O Connector Rear View Figure 12.

  • Page 38: Upper Fan Assembly

    Upper fan assembly Upper fan assembly (front view) (rear view) Fan I/O (connects to TMF/TFD module) Handle Locking Fan status latch indicator Figure 13. Upper fan assembly Fan status indicators Each upper fan assembly has one LED indicator, located on the front panel, to indicate fan status.

  • Page 39: Side Fan Assembly

    Side fan assembly (Front View) Fan I/O (connects to midplane) Handle Locking Fan status latch indicator Figure 14. Side fan assembly Fan status indicators Each side fan assembly has one LED indicator, located on the front panel, to indicate fan status. The colors and fan operating conditions are as follows: •...

  • Page 40: Tfio Air Baffle

    TFIO Air Baffle Installed TFIO Air Baffle Figure 15. TFIO air baffle Cabinet The SANC40N cabinet provides the capability to install two SANC40N cabinet in a single 40U cabinet along with providing fiber cable management for each SANC40N cabinet. SAN256N Director 2045-N16...

  • Page 41: Sanc40N Cabinet; Front View

    Front Door Cable Management Slots (typical) Rear Door Chassis Mounting Bracket (lower bracket shown) Figure 16. SANC40N cabinet; front view Chapter 2. SAN256N director components...

  • Page 42: Enterprise Manager

    Rear door Cable management slots (typical) Front door Chassis mounting bracket (lower bracket shown) Figure 17. SANC40N cabinet; rear view Enterprise Manager Overview The SAN256N director is controlled by a graphical user interface (GUI) called the Enterprise Manager. Fabric/switch interoperability The Enterprise Manager manages fabrics made up of SAN256N director and FC/9000 Director switches.

  • Page 43: System Requirements

    The following section provides specifications for the Connection System Manager (CSM) available for the Enterprise Manager. It also provides recommendations if a PC other than the IBM CSM is to be used to run the Enterprise Manager. The Windows-based Enterprise Manager system requires the following: •...
  • Page 44 (international) hardware compatible modems recommended (do not use Winmodem® software controlled modems) You can substitute any Pentium-based IBM-compatible PC that is comparably equipped and capable of supporting the operating system needed to run the Enterprise Manager module (Client, Server, or both).

  • Page 45: Chapter 3. Installation

    SAN256N director equipment to its final destination location at the customer’s site, before removing the protective plastic shipping bag. IBM recommends that a minimum of two people unpack and move the SANC40 cabinet. Important: When the SAN256N director is shipped in conditions of extreme (high/low) temperature and/or humidity, allow 24 hours for environmental stabilization of the SAN256N director chassis and/or cabinet at room temperature.

  • Page 46: International Shipments

    Leave the anti-static plastic shipping bag in place on the chassis until a IBM Field Service representative, or a certified Third Party Field Service Organization representative, is present to unpack the chassis. The Field Service representative will then continue with the unpacking and removal of the nylon straps and protective plastic shipping bag from the chassis.

  • Page 47: Unpacking The Sanc40 Cabinet

    IBM recommends that a minimum of two people be involved in the removal of the SANC40 cabinet from the wooden shipping crate and a moving of the SANC40 cabinet into the designated area. Unpacking the SANC40 cabinet To unpack the SANC40 cabinet: Note: A minimum of two people is required to safely uncrate the SANC40 cabinet.

  • Page 48: Pink Esd Shipping Material On Sanc40 Cabinet

    Figure 19. Pink ESD shipping material on SANC40 cabinet IBM Logo plate installation In the event that the IBM logo plate becomes unattached from the front of the SANC40 cabinet during shipment, use this procedure to re-attach the logo plate to the chassis.

  • Page 49: Unpacking The Sanc40 Cabinet

    Note: The logo plate is shown tilted back more than necessary to show tab/notch detail. Tabs in Chassis Chassis Front Air Grill Logo Plate Notches Figure 20. Logo plate tabs 2. Counting 2.5 holes down from the top of the grill, insert the long tabs of the logo plate into the honey comb mesh.

  • Page 50: Sanc40 Cabinet With Crate Ramp Lowered

    Note: A minimum of two people is required to safely uncrate the SAN256N director. 1. Cut and remove the two metal straps from around the shipping crate and wooden skid. 2. With one person supporting the front of the shipping container/hinged ramp, unlatch the four ramp link locks.

  • Page 51: Sanc40 Cabinet With Plastic Strip

    ESD Bag Figure 23. SANC40 cabinet with plastic strip 7. Leave the anti-static plastic shipping bag in place on the cabinet until a IBM Field Service representative, or a certified Third Party Field Service Organization representative, is present to unpack this equipment. The Field Service representative will then continue with the unpacking and removal of the protective plastic shipping bag from the cabinet.

  • Page 52: Floor Tile Layout For The San256N Director

    Floor tile cutouts Raised flooring with tile cutouts to accommodate forced airflow and cable access (power cables, braided ground strap, and fiber optic cables) requirements are preferred and recommended. For cooling requirements of the SAN256N director, raised floor tile positioning requirements and measurements should be followed as indicated in the figure below for each cabinet to be installed.

  • Page 53: Chassis Installation

    Factory-installed items The factory installs most internal chassis assemblies/parts and cabinet (if applicable) that are specified on the sales order before the SAN256N director is shipped to the customer’s site. The SFP assemblies for the TFIO blades are not factory installed and are shipped in a separate box.

  • Page 54: Lifting Device Requirements

    • SAN256N-style 40U cabinet • FC/9000-style 40U cabinet The SAN256N is designed to be installed into an IBM-supplied SANC40 cabinet. If the SAN256N is to be installed in a non-IBM-supplied cabinet, the customer must contact the IBM Account Executive and Technical Support representatives. The IBM Account Executive and Technical Support representatives must review and approve the customer’s supplied cabinet(s) to certify that the cabinet(s) meets all airflow and...
  • Page 55 250 lbs. to remove the chassis from the wooden skid. • IBM recommends that a minimum of two people be involved in the removal of the chassis from the shipping skid and installation of the chassis into the designated cabinet/rack.

  • Page 56: Mounting Brackets

    • AC power is not applied to the SAN256N director during this installation procedure. 1. Install two SAN256N chassis support brackets (5416871-201) onto the inside rails of the SANC40 cabinet. The support brackets are positioned so that a 3.5 inch opening exists between the top of the existing SAN256N chassis and the bottom of the (to be installed) SAN256N chassis.

  • Page 57: Chassis Support Brackets (Left), Sliding Support Brackets (Right)

    10. Using four 10/32 x 3/8 PPH screws and #10 washers, mount two chassis support brackets (5316325-201) at the rear of the cabinet as shown below. The brackets should be positioned/centered approximately between the two power supply assemblies. Adjust the support brackets by sliding them inward so the brackets press firmly against the sides of the SAN256N chassis.
  • Page 58 250 lbs. to remove the chassis from the wooden skid. – IBM recommends that a minimum of two people be involved in the removal of the chassis from the shipping skid and installation of the chassis into the designated cabinet/rack.

  • Page 59: Cabinet Installation

    • A SAN256N director factory installed chassis, in a 40U cabinet The SAN256N chassis is designed to be installed into a IBM-supplied 40U cabinet. If the SAN256N chassis is to be installed in a non-IBM-supplied cabinet, the customer must contact the IBM Account Executive and Technical Support representatives.
  • Page 60 This IBM review and approval of a non-IBM-supplied cabinet is required to ensure compliance to airflow specifications and mechanical specifications for proper installation and operation of the SAN256N director.

  • Page 61: Applying Ac Power

    10. Verify that each TCM module is seated properly in the chassis and tightly connected to the appropriate Midplane connectors. 11. Verify that the appropriate number of power supply assemblies are installed for this site configuration, and record each of the power supply assembly serial numbers. Note: The power supply serial numbers can be obtained from the white bar-code label located on each power supply handle.

  • Page 62: Supplying Ac Power To The San256N Director

    Supplying AC power to the SAN256N director 1. Verify that the SAN256N power supply switches are set in the 0 (Off) position. 2. Verify, using a voltmeter, the customer’s AC voltage from the AC power source is between 200 VAC and 240 VAC and is single phase. Also, verify the circuit breakers for each line (A and B) are 20 amp breakers, and that when circuit breakers are turned Off, the AC voltage measurement indicates zero (0) volts.

  • Page 63: Ac Power Switch

    3. Locate the AC power switch(es) on the front panel of the power supplies, and set the switch(es) to the ON position. The AC indicators should be lit green, and the DC indicators should be lit green on each power supply. DC Indicator AC Indicator Power Supply...

  • Page 64: San256N Director System Errors

    3. Run the power up diagnostics again to confirm that the modules are operating properly. Repeat step through step as needed. 4. The keys for the front and rear panel doors are kept by IBM Field Service personnel, or by IBM certified Third Party Field Service Organization personnel, at all times.

  • Page 65: Power On The Enterprise Manager Workstation Pc

    Power on the Enterprise Manager workstation PC 1. Verify that the Enterprise Manager workstation PC (computer and monitor) AC Power switch is in the OFF position. 2. Plug the Enterprise Manager workstation PC power cord into the customer’s AC power receptacle. 3.

  • Page 66: External Modem Connections

    8. Using the external modem’s supplied phone cord, connect a line between the external modem’s phone port and the workstation’s internal modem line port. Power Module DB-25 Connector DB-9 Connector Customer’s Supplied Phone Line To Workstation’s Internal Modem Phone Line To Workstation;...

  • Page 67: Multitech Systems Multimodem Mt5600Ba Modem (North American/International Usage)

    Configuring the modem for a destination country Different countries have different requirements for how modems must function. Therefore, you must configure the modem to match the communication defaults of the country it will be used. Using the global wizard utility 1.

  • Page 68: Installing Enterprise Manager

    4. In the Install from Disk dialog box, select the CD-ROM drive the system CD is in, and then click OK. 5. A list of modems appears. Select MultiTech MT5600BA from the list, and then click Next. 6. Select the port the modem is connected to (COM 1), and then click Next. 7.

  • Page 69: Installing And Setting Up Enterprise Manager 9.X On An Existing Fc/9000 Platform

    Note: If you purchased an Eneterprise Manager workstation from IBM, the software will be installed on the PC. Refer to the IBM TotalStorage SAN n-type Director Family Enterprise Manager Installation and Operator Guide (GC26-7720) for more information. Installing and setting up Enterprise Manager 9.x on an existing FC/9000...
  • Page 70 8. When the Enterprise Manager installation is finished, click Next to continue the installation wizard. 9. Click Finish on the Installation Finished screen. On the Windows Desktop, four program icons are now added to support version 9.x Enterprise Manager. Remove the Enterprise Manager CD from the workstation. Now you can start Enterprise Manager.

  • Page 71: Enabling License Features

    They will execute the License Manager via batch file InvsnLm.bat. 4. IBM service personnel will need to check the features that are licensed for the user and click the Generate License Key button and enter the WWN of the SAN256N director.

  • Page 72: Entering Director Ip Addresses Via The Enterprise Manager For Fabric Discovery

    3. Can you execute License Manger on the Customer’s Machine? No. The License Manager is not supplied with the installation files and must not be executed at customer’s site. The License Manager is made available to IBM support personnel who will administer the licensing of the inVSN products/features.
  • Page 73 Note: The default (factory assigned) IP addresses for the TCMs are 192.168.2.150 (TCM-0) and 192.168.2.150 (TCM-1). IBM assigns and sets a range of IP address values for each TCM and for server bundles sold by IBM. The customer assigns each peripheral device IP address value according to network structures and configurations.

  • Page 74: Installing The Network Hub

    5. Restart the Enterprise Manager workstation to accept and save the new IP address configuration. Installing the network hub IBM provides an Ethernet hub for connecting the Ethernet cables from the TCMs and the Enterprise Manager workstation PC. The network can be a private LAN, or part of a public LAN.

  • Page 75: Verify Ethernet Connectivity

    1. Unpack the contents of the network hub packing box. 2. Using customer-supplied Category 5 network cables with RJ-45 network connectors, connect the following: – SAN256N TCM 1 to hub port #1 – SAN256N TCM 2 to hub port #2 –...

  • Page 76: Small Form Factor Pluggable (Sfp) Transceivers

    Small Form Factor Pluggable (SFP) Transceivers The SAN256N director Fibre Channel interface and mirror ports on the TFIO blades are served by fiber optic SFPs. An SFP contains a transmitter and a receiver that sends and receives electronic data to and from other switches and devices. The fiber optic SFP converts the electrical signals to and from laser signals.

  • Page 77: External Port Link Rate Test Procedure

    Do this until each I/O port is tested with a loopback plug installed. External Port Link Rate Test procedure To run the External Port Link Rate Test, after initial system power up, refer to the IBM TotalStorage SAN n-type Director Family Enterprise Manager Installation and Operator Guide (GC26-7720) for information on running the test.

  • Page 78: Handling Fiber Optic Cables

    The inner core and cladding diameters, defined in microns, are used to describe an optical cable and indicate the physical size of the fiber elements. The glass fiber and cladding are covered by other layers called primary and secondary buffers, a strength member, and an outer jacket that provides strength and environmental protection.

  • Page 79: Connecting The Cable Assembly Connector

    Connecting the cable assembly connector Note: Perform only one connection at a time. Do not remove the dust cover until immediately prior to connection. 1. Clean the coupling by wiping the inside of the sleeve with a lint-free swab that has been slightly moistened in alcohol.

  • Page 80: Fiber Optic Cable Assignments

    1. Open the cabinet front panel door. 2. Review the SAN256N director Site Configuration Worksheet and SAN256N director Fiber Channel Director Port Server/Device Configuration Worksheet to confirm port assignments and fiber optic cable connections to the ports. These worksheets were completed during the site planning process.

  • Page 81: Cycling Power Off And On

    Note: After new Enterprise Manager passwords are assigned, the System Administrator must log out to allow the new passwords to take effect. Upon restarting the Enterprise Manager, the IBM Customer Service Engineer can turn over the SAN256N director to the Customer Service Administrator.

  • Page 82: Turning On Power At The San256N Director

    (TFIO, TSW, TCM) in the SAN256N chassis. Refer to the IBM TotalStorage SAN n-type Director Series Site Planning Guide (GC26-7715) that came with this system. This manual contains all of the site planning records for this system.
  • Page 83 3. Continue with the port setup and configuration procedures for the SAN256N director in accordance with the instructions in the IBM TotalStorage SAN n-type Director Family Enterprise Manager Installation and Operator Guide (GC26-7720). Chapter 3. Installation...
  • Page 84 SAN256N Director 2045-N16...

  • Page 85: Chapter 4. Feature Installation And Configuration

    • Passwords are assigned by IBM, following current standards and definition criteria • A Host session must be started for IBM to gain access on demand. If not, the customer has to enable the Host session before engaging IBM Technical Support.

  • Page 86: Install Pcanywhere

    • TCP/IP ports 5631 (data port) and 5632 (status port) are used for internet connections. Use the following procedures to install and configure pcAnywhere for host and remote connections. Install pcAnywhere Use the following procedure to install the full product version of pcAnywhere. 1.

  • Page 87: Start A Dial-Up Host Session

    Note: The pcAnywhere application finds all installed and functional modems attached to the workstation. If an attached modem is not found, it will need to be determined what the problem is prior to moving forward with the configuration. 1. From the main screen, right-click the Modem remote connection and select Properties.

  • Page 88: Establishing A Remote Dial-Up Connection

    7. Enter the assigned Login name and Password for this workstation at the Identification tab. Click OK when finished. 8. Login names and passwords are maintained and controlled by IBM Technical Support. 9. The new login name is displayed under the Caller list of the Callers tab. Click OK.

  • Page 89: Configure A Remote Internet Connection

    A screen indicating a connection attempt to the Host workstation will appear. 2. When a connection is established, you will see a Host Login screen. Enter the previously assigned (by IBM) User name and Password for the Host workstation. Click OK to continue.

  • Page 90: Tftp Turbo

    Note: On existing/updated FC/9000 Enterprise Manager workstations, the default directory is C:\Inrange\FC9000. On new SAN256N director installations, the default directory is C:\Program Files\IBM\SAN256N. 6. Check mark Logged file transfers and location of log file to “C:\ftps.log”. 7. Click OK to accept the changes.

  • Page 91: Call Home Feature

    Call Home feature The purpose of the call home feature is to notify the IBM field support staff that a serious condition may exist at one of their customer sites. A IBM field support person then dials into the reporting Enterprise Manager using pcAnywhere and determines what problem(s) exist.

  • Page 92: Alphanumeric Page Home

    If it does not, repeat the steps you took to configure the Alphanumeric Page. If it does not enable correctly again, call IBM field support. Repeat the above steps to configure the second alphanumeric page if required.

  • Page 93: Ftp Files To The Enterprise Manager

    The”Alphanumeric Page Enabled” message should appear at the bottom of the screen. If it does not, repeat the steps you took to configure the E-mail Notification. If it does not enable correctly again, call IBM field support. FTP files to the Enterprise Manager With the FTP feature found at the toolbar, you can FTP files from the Enterprise Manager to a PC on which a client is running.
  • Page 94 SAN256N Director 2045-N16...

  • Page 95: Chapter 5. Hardware Maintenance Procedures

    • Always install protective covers on unused or disconnected components to prevent contamination. • Always clean fiber optic connectors before installing them. Refer to “Cleaning the connectors” on page 58 in Chapter 3 of this manual for detailed cleaning instructions. © Copyright IBM Corp. 2004...

  • Page 96: Tools And Test Equipment

    Tools and Test Equipment Tools and test equipment are required to service the SAN256N director, and to test and services fiber optic cables and components. Fibre Channel Director Tools The tools contained in the standard Field Service Tool Kit are sufficient. An ESD wrist strap is shipped with the chassis.

  • Page 97: San256N Director Front Chassis Fru Locations

    Figure 33. SAN256N director front chassis FRU locations Chapter 5. Hardware maintenance procedures...

  • Page 98: Fru Removal And Replacement Procedures

    All removal and replacement procedures must be followed in the step-by step sequence given unless otherwise specified. Any special procedures will be indicated by Boldface Type. Upon the completion of each FRU removal and replacement procedure, the defective assembly must be returned to IBM. SAN256N Director 2045-N16...

  • Page 99: Fru Categories

    FRU categories The SAN256N director FRUs are divided into two categories: (1) hot-swappable FRUS and (2) not hot-swappable FRUs. FRUs that are hot-swappable FRU removal and replacement procedures which do not require that the AC power be turned off: • “TCM board replacement procedures” on page 80 •...

  • Page 100: Connecting A Pc To The Tcm Ethernet Port

    Connecting a PC to the TCM Ethernet port Before replacing any board, a PC must be connected to the primary TCM Ethernet port, or, if the primary TCM has failed, to the secondary TCM Ethernet port. This PC is used to capture system information and diagnostic data.

  • Page 101: Tcm Board Replacement

    Latch Closed Latch Screw Ejector / Latch TCM Module Ejector / Latch Latch Closed Latch Screw Figure 35. TCM board replacement 1. Loosen the spring-loaded captive screw from the top and bottom TCM card ejector latches. 2. Grasp both the top and bottom card ejector latches; pull the card ejector latch tabs forward to unlatch the TCM board from the midplane.

  • Page 102: Tfio Blade Replacement Procedures

    5. On the Entperprise Manager Client, select the Boards tab and then right click the previously inserted board. Select Versions from the drop down menu. 6. Scroll over to the Valid column on the far right to confirm that the code is valid. 7.

  • Page 103: Tfio Blade; Replacing

    Latch Closed Latch Screw Ejector / Latch TFIO Blade Latch Closed Latch Screw Ejector / Latch Figure 36. TFIO blade; replacing Removing a TFIO blade 1. At the Enterprise Manager client, go to the Navigation Tree menu and under the Directors Link select the desired Director you will be working with.
  • Page 104 9. After about 90 seconds you will see the following message: The changes were applied successfully [OK] 10. This will take you back to the General tab display. 11. Click OK to return to the Navigation Tree Menu. 12. Verify that the applicable board has been taken offline in the Boards display. 13.

  • Page 105: Tsw Module Replacement Procedures

    8. Select the Online radio button then click OK. You will see the following message: Do you want to set the Admin mode? 9. Select Yes. Admin mode change may take about one minute. Are you sure you want to continue. 10.
  • Page 106 Removing a TSW module 1. At the EM client, go to the Navigation Tree menu and under the Directors Link select the desired Director you will be working with 2. Select the Board tab and select the applicable board. 3. Right click the appropriate TSW board. This will select the board and create a drop down menu.

  • Page 107: Upper Fan Assembly Replacement Procedure

    2. Refer to the front and rear chassis views as a reference on where the TSW modules are located on the SAN256N director. 3. Carefully push and slide the module into the SAN256N chassis until firmly seated against the Midplane connector. 4.

  • Page 108: Side Fan Assembly Replacement Procedure

    3. Unlatch the fan assembly from the chassis frame by pressing UP on the latch located at the bottom center of the fan housing. While pressing on the latch, grasp the handle and pull the lower portion of the fan housing towards you to disconnect the housing from the midplane connector, and to clear the chassis frame.

  • Page 109: Side Fan Assembly Removal

    3. Unlatch the fan assembly from the chassis frame by sliding the latch to the left of the fan housing. While pressing on the latch, using the handle, pull the fan housing towards you to disconnect from the midplane connector, and to clear the chassis frame.

  • Page 110: Tmf/Tfd Replacement Procedure

    Side fan assembly To Midplane side fan connector 1. Slide latch to LEFT to unlatch, release to lock Side fan I/O connector 2. Push housing forward to Mount into Chassis Figure 39. Side fan assembly replacement 4. Close and latch the cabinet rear door, if applicable. TMF/TFD replacement procedure Use the following procedure to replace the TMF/TFD module in a SAN256N director.

  • Page 111: Power Supply Assembly Replacement Procedure

    4. Loosen the two captive screws securing the TMF/TFD module to the chassis frame. TMF/TFD module External fan External fan connector connector Support tabs Captive screws Figure 40. TMF/TFD module captive screws 5. Grasp the support tabs, located in the front of the TMF/TFD module, and pulling forward, remove the module from the chassis frame.
  • Page 112 Attention: Refer to safety notices before starting an installation. Turn off the main AC input power to the power supply being CAUTION: replaced. D005 Attention: Use a properly attached ESD wrist strap when handling any of the power supply assemblies; otherwise damage to equipment may result. Removing the power supply assembly 1.

  • Page 113: Nema L6-20P Ac Power Plug Replacement Procedure (Sanc40N Cabinet-North American)

    4. Tighten the four (4) captive screws to secure the power supply assembly to the chassis. 5. Reconnect the power cord to the AC inlet connector on the power supply front panel. 6. Set the power supply’s power switch to ON. The AC and DC LEDs, located on the front panel of the power supply assembly, should light green, and the power supply fans should be rotating.
  • Page 114 3. Loosen, but do not remove, the two cable clamp screws that secure the cable clamp to the housing. 4. Route the AC power cable wires and a portion of the cable through the small opening in the rear of the housing. 5.

  • Page 115: International (7K25) Ac Power Plug Replacement Procedure (Sanc40N Cabinet-International)

    Orient red tabs toward outer portion of connector body Plug body Housing Strain relief Line-2 (Y) Ground Line-1 (X) Figure 41. NEMA L6-20P AC power plug International (7K25) AC power plug replacement procedure (SANC40N cabinet-International) Use the following procedures to replace an international 7K25 AC power plug. Figure 42 on page 98 provides a visual reference.
  • Page 116 5. Unscrew the external cable clamp that secures the power cable in position at the rear of power plug. 6. Loosen the two retaining screws on the front of the plug module; pull and separate the two housing halves away from each other to expose the terminal screws. 7.
  • Page 117 – Check insulation resistance to verify that the cable does not have any short circuits or unwanted grounds. 10. Slide the housing up to the plug module; align the housing halves so that the rear angle tab is positioned opposite the plug body tabs. 11.

  • Page 118: Powering Off The San256N Director

    Orientation of tabs for plug assembly Retaining screws Compression Plug body Housing Strain Relief Neutral (Blue) Ground Orientation Of Washers Line (L/+) Internal Strain Relief Figure 42. 7K25 International AC power plug Powering off the SAN256N director Use the following procedure to shut down the SAN256N director. SAN256N Director 2045-N16...

  • Page 119: Scheduled Power Outages

    3. Close all inVSN EM Server applications (File | Exit) 4. Set the inVSN EM Workstation(s) AC power On/Off switch to Off See the IBM TotalStorage SAN n-type Director Family Enterprise Manager Installation and Operator Guide (GC26-7720) for the detailed step-by-step power down procedure.
  • Page 120 SAN256N Director 2045-N16...

  • Page 121: Appendix A: Data Collection And Troubleshooting

    HyperTerminal configured to access the TCM module, and the HyperTerminal Capture Text facility must be active. This interface is required for accessing and gathering information requested by IBM technical support. Refer to Appendix C. on page 125 if you are unfamiliar with HyperTerminal.

  • Page 122: San256N Director General Information

    Using Enterprise Manager 9.0 Use the following procedure to gather information for IBM technical support. 1. From the Enterprise Manager server screen, click Maintenance on the tool bar and select Debug Backup. 2. A window appears asking about data collection. Select all of the installed directors.

  • Page 123: Normal Tcm Operation

    Normal TCM operation During normal operation, the TCM LEDs and 16-character display provide the following information: • The PWR OK LED is green, indicating that DC power to the module is within tolerances and the module is not in a power on reset condition. •...

  • Page 124: Tcm Problem Indications And Solutions

    List 3: FRUs TCMx => TCM (0 to 4) board (Decimal notation) IOxx => TIO (00 to 31) board (Decimal notation) TSWx => TSW (0 to 7) board (Decimal notation) The display string consists of the following: Name: User configured Platform Name for the SAN256N director. IP Address: External IP address of this TCM.

  • Page 125: Tfio Board Troubleshooting

    Document your findings, and then replace the board. Place the failed board in an antistatic bag, and return it to IBM. TFIO board troubleshooting Indications of problems with TFIO boards may come from three sources: •...

  • Page 126: Tfio Problem Indications And Solutions

    If this works, it verifies that the board you replaced is faulty. Place the failed board in an antistatic bag, and return it to IBM. Table 8. TFIO problem indications, solution 2...

  • Page 127: Tsw Board Troubleshooting

    Document your findings, and then replace the board. Place the failed board in an antistatic bag, and return it to IBM. Table 9. TFIO problem indications, solution 3 Error LED is Blinking on a Port Problem Summary An error condition has occurred with a port connection.

  • Page 128: Normal Tsw Operation

    TSW Board Fault LED Pwr OK LED Heartbeat LED Online LED Figure 43. TSW Board LED Locations Normal TSW operation During normal operation, the TSW Status LEDs provide the following information: • The PWR OK LED is green, indicating that DC power to the module is within tolerances and the module is not in a power on reset condition.

  • Page 129: Tsw Problem Indications, Solution 1

    If this works, it verifies that the board you replaced is faulty. Place the failed board in an antistatic bag, and return it to IBM. Table 11. TSW problem indications, solution 2...

  • Page 130: Tfio Port Blink Codes

    TFIO Port Blink Codes Table 12. TFIO port blink codes Error LED Blink Error Code Description Count Pattern Note: These blink codes appear on the red Error LEDs associated with the TFIO ports. The blink codes are in decimal format with a 3 second pause between code restarts. Using 3 as an example, the blink pattern would be: 3 blinks, followed by a 3 second pause, then restart;...

  • Page 131: Tcm/Tfio/Tsw Prom Boot Blink Codes

    Table 12. TFIO port blink codes (Continued) Error LED Blink Error Code Description Count Pattern FCPORT_FAULT_ISO_EPOR E-port login threshold has been exceeded on this port. T_LOGI_TH Fault isolation has shutdown the port. FCPORT_FAULT_ISO_RSVD reserved _1_TH FCPORT_FAULT_ISO_RSVD reserved _2_TH FCPORT_FAULT_TRANSMIT SFP transmitter is working erratically or has failed. TER_FAILED POST-3 failure on a port.

  • Page 132: Tcm/Tfio/Tsw Board Boot Blink Codes

    Table 13. TCM/TFIO/TSW PROM boot blink codes (Continued) Heartbeat LED Blink Error Code Description Count Pattern I2C Error I2C error detected at board bringup; prevents memory configuation CPLD Error: Invalid Board Board type invalid (0xff); caused by unseated board Type CPLD Error: Invalid Geo Slot address invalid (0xff);...

  • Page 133: Power System Troubleshooting

    Table 14. TCM/TFIO/TSW board boot blink codes (Continued) Heartbeat LED Blink Count Error Code Description Pattern CBTF Run Comprehensive TFIO Cyclone Autoboot BBTS Run TSW Cyclone Autoboot BPSN Boot - Serial # to DPRAM BTUB Boot - Init TFIO UPM B Settings BTIF Boot - Init TFIO3 ASIC CFE3...

  • Page 134: Cooling System Troubleshooting

    Table 15. Power system problem indications, solution 1 (Continued) No AC Power to the Power Supplies Action Verify that all circuit breakers are set to On, the power cords are plugged in to the right receptacles, and the power cords are fully plugged into the power supplies.

  • Page 135: Cooling System Problem Indications, Solution

    TMF/TFD module. If the alarm still exists, possible fault could be in the Midplane connectors. The midplane cannot be replaced on site. The chassis would have to be sent back to IBM. Appendix A. Data collection and troubleshooting...

  • Page 136: Troubleshooting Link Level Errors

    Troubleshooting link level errors Link-level errors are caused by abnormal conditions that affect data sent or received over a communications link. These errors can impact the capability of a channel, control unit, or director, to correctly route the data. Therefore, a link subject to link errors cannot be brought online.

  • Page 137: Determining The Source Of Link Level Errors

    – A connection error affects the ability of a link-level facility or a director port to maintain the connection. In most cases, improper delimiters make the frame unusable. For example, two consecutive frames transmitted with a SOF character. • Link-signal-violation errors: –...
  • Page 138 – For multi- mode TFIO ports (duplex LC connectors), use a multi- mode jumper cable one meter in length. 4. Power on the power meter and the SAN256N director (if not previously powered on). Observe that the reading on the power meter is within the minimum and maximum values, depending upon the type of fiber link, as specified below: Table 20.

  • Page 139: Measuring The Receiver (Rx) Input Power At The Tfio Port

    If a correct reading cannot be obtained, disconnect the test cable and use another fiber test cable and take a second measurement. If the measured power level is still not within specification, call IBM Technical Support. TFIO Blade TFIO Port...

  • Page 140: Receiver Input Power Level Test Setup

    9. If a correct reading cannot be obtained, disconnect the test cable and use another fiber test cable and take a second measurement. If the measured power level is still not within specification, call IBM Technical Support. TFIO Blade TFIO Port...

  • Page 141: San256N Director System Traps

    SAN256N director system traps A trap, as defined for use in the SAN256N director, is a configurable software function that will send out an alarm when a particular event or condition occurs. Traps are used to notify an end node, either an Ethernet or Fibre Channel node, that a particular event has occurred.
  • Page 142 SAN256N Director 2045-N16...

  • Page 143: Appendix B: Ac Power Reference

    10 Amp, 200 to 240 Volt AC rated circuit. It is recommended that you use the pre-wired AC power cables available from IBM. Refer to the AC Power Cable Assembly parts list in Table 23. below and the examples of cables shown in Figure 46.
  • Page 144 SAN256N Director 2045-N16...

  • Page 145: Appendix C: Hyperterminal Setup

    3. Start the HyperTerminal program. If you selected an icon for your desktop, click the icon you assigned, or select Start | Programs | Accessories | HyperTerminal | SAN256N. 4. To maintain a copy of all actions that are performed in HyperTerminal, set the capture settings in HyperTerminal. © Copyright IBM Corp. 2004...

  • Page 146: Maintain A Copy Of Hyperterminal Actions

    1. Select Capture Text from the Transfer menu. 2. Enter a file name so that the file will be located in the C:\IBM\SAN256N directory with a file name that will describe from which TCM module the capture is coming from and include a date.

  • Page 147: Appendix D: Troubleshooting The San256N Workstation

    This appendix provides the following information. • Procedures to restore the Windows Operating System onto a SAN256N director workstation. • References to the Diagnostic Utility Program, contained on the IBM Product Recovery CD-ROM, that comes with each SAN256N director workstation. • Descriptions of Dr. Watson.

  • Page 148: Dr. Watson Error

    7. Immediately insert the IBM Product Recovery CD-ROM into the CD-ROM drive. The workstation will locate the CD-ROM and begin the recovery program. 8. From the main menu, select the required recovery option. 9. Remove the CD-ROM, restart the workstation, and follow the startup prompts.
  • Page 149 – Press the keys. All text in the Log File Viewer window is HIFT highlighted. – Press the keys. The highlighted text is copied to the clipboard. 6. Save the text in the clipboard to a file. – Open Notepad by selecting Start, Program, Accessories, and Notepad. –...
  • Page 150 DIAGNOSTIC UTILITY OPTIONS System Utilities Run diagnostics: Run diagnostics on your computer hardware. Create a diagnostic Creates a startable diagnostic diskette. diskette: System information: Display information about your computer configuration. Diagnostics Interactive Tests Hardware Info Utility Quit Help Run Normal Test Keyboard System Run External Tests...

  • Page 151: Index

    101 HyperTerminal Director verifications 62 capturing text 126 downloads xviii setting up 125 Dr. Watson error 128 installing Electrostatic Discharge (ESD) 40U cabinet 40 Precautionary Check List 4 7K25 AC power plug 96 precautions 2 © Copyright IBM Corp. 2004...
  • Page 152 Enterprise Manager software 48 power up test failures 44 Enterprise Manager workstation PC 44 powering off the UMD 98 fiber optic cable (in cabinet) 59 powering on NEMA L6-20P AC power plug 93 Enterprise Manager workstation PC 45 network hub 54 UMD 42 power supply 92 private LAN, installing 54...
  • Page 153 TSW board installing 84 removing 83 unpacking equipment international shipments 29 North American shipments 26 UMD chassis 27 updates software xviii Upper fan assembly installing upper fan 88 removing upper fan 87 verifying base installation 61 Enternet connections 55 hardware configuration 62 logical path 62 name service entries 62 peripheral device logon 62...
  • Page 154 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 155 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7714-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 157 Printed in USA GC26-7714-00...

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