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Avaya IG550 Installing And Configuring

Avaya IG550 Installing And Configuring

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Installing and Configuring
the Avaya IG550 Integrated Gateway
03-601554
Issue 1.1
May 2007

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  • Page 1 Installing and Configuring the Avaya IG550 Integrated Gateway 03-601554 Issue 1.1 May 2007...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 4 Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 5 Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 6 Updating TGM550 firmware, if necessary ....Checking the authentication file ID (Avaya personnel only) ..
  • Page 7 Contents Changing TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME]) ....... Checking or changing proxy settings (Internet Explorer) .
  • Page 8 Contents 8 Installing and Configuring the IG550 Integrated Gateway...

  • Page 9: Chapter 1: What Procedure You Should Use

    Chapter 1: What procedure you should use Complete one of the following scenarios to install and configure the IG550 Integrated Gateway. This installation includes a Juniper J4350 or J6350 Services Router, the TGM550 Media Gateway, and an Avaya Media Server.
  • Page 10 What procedure you should use 10 Installing and Configuring the IG550 Integrated Gateway...

  • Page 11: Chapter 2: Installing An Ig550 Integrated Gateway Using The Disk On Key

    Provisioning and Installation Manager. The EPW is available at http://support.avaya.com. Select FIND DOCUMENTATION and TECHNICAL INFORMATION by PRODUCT NAME. then select IG550 Integrated Gateway, and finally select release 4.0. Lastly, select View All Documents. Find the EPW in the listed documents.

  • Page 12: Downloading The Most Recent Firmware For The Tgm550

    The sequence of links on the Web site might be different than the sequence in Note: this procedure. If you are a customer administrator or an Avaya Business Partner, you might be required to access the Download Center Web site to download firmware.

  • Page 13: Copying The Firmware File To A Tftp Server Or An Ftp Server

    Copying the firmware file to a TFTP server or an FTP server 1. To load the firmware on a TGM550, place the firmware file on a TFTP or FTP server that is connected to the customer’s LAN. A TFTP server can be a customer computer. A TFTP server can also be an S8300 Media Server on the LAN or WAN of the customer on which the firmware has been uploaded to the /tftpboot directory.

  • Page 14: Reviewing Airflow

    Installing an IG550 Integrated Gateway using the Disk on Key Reviewing airflow 1. Ensure the airflow around the chassis is unrestricted. Allow at least 6 in. (15.2 cm) of clearance between the front and back of the Juniper Services Router chassis and adjacent equipment.

  • Page 15: Installing The Router In The Rack

    Ensure that a mounting screw position exists for the two top holes and two bottom holes. c. Install the mounting brackets onto the chassis, as needed. Avaya recommends that you use the center-mount chassis holes in the center of the chassis sides to mount the brackets.
  • Page 16 Installing an IG550 Integrated Gateway using the Disk on Key Figure 1: Attaching the brackets to the chassis A LM G at M 55 A LM A na lo g T IM C on A LM E 1/ T IM...
  • Page 17 Figure 2: Installing the router chassis into the rack n ip POWER STATUS ALARM TX/RX LINK TX/RX 10/1 LINK 00/1 TX/RX LINK TX/RX LINK J 4 3 3marack LAO 102406 Issue 1.1 May 2007...

  • Page 18: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.

  • Page 19: Cabling The Components

    LAO 100306 Cabling the components CAUTION: The J-series router must be turned off before inserting or removing the Avaya CAUTION: TGM550 and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.

  • Page 20: Connecting The Grounding Cable

    Installing an IG550 Integrated Gateway using the Disk on Key TIM521 — A CAT5 cable with an RJ45 connector for one to four BRI trunk connections. ● For each trunk connection, insert the CAT5 cable into an NT1 device. Then, connect the NT1 device to the 2-wire central office connection.

  • Page 21: Connecting Ac Power

    Figure 4: Grounding and power connections to the J4350 chassis Figure 5: Grounding and power connections to the J6350 chassis Connecting AC power 1. Insert the appliance coupler end of a power cord into the appliance inlet on the power supply faceplate (Figure 4 Figure...

  • Page 22: Connecting Dc Power

    Installing an IG550 Integrated Gateway using the Disk on Key Connecting DC power 1. Use a voltmeter to measure the voltage across the DC power source cable leads. Ensure that the voltage is 0 V and that the cable leads cannot become active during installation.
  • Page 23 Figure 7: DC power connections to the 6350 chassis 3magnd2 LAO 100306 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block. 4. Within the terminal block, remove the two center screws that are next to the labels -48 VDC and RTN.

  • Page 24: Inserting The Disk On Key

    Installing an IG550 Integrated Gateway using the Disk on Key Inserting the Disk on Key 1. Insert the Disk on Key, which is a USB memory stick, into the USB port on the Juniper Services Router (Figure 8). This Disk on Key contains the Juniper configuration file.

  • Page 25: Cabling An Ethernet Port On The Juniper Services Router

    Figure 9: Sample illustration of Juniper Service Router and TGM550, front view (J4350 shown) Gateway Trunk Line Console TGM550 TIM521 Analog Juniper Line Line TIM514 E1/T1 NETWORKS TIM510 J4350 RESET TX/RX LINK TX/RX LINK TX/RX LINK TX/RX LINK POWER CONSOLE CONFIG 10/100/1000 3mafrnt...

  • Page 26: Connecting Your Pc Or Laptop To The Console Port On The J-Series Router

    Installing an IG550 Integrated Gateway using the Disk on Key Connecting your PC or laptop to the console port on the J-series router 1. Turn off the power to the personal computer or laptop that you use to access the command line interface (CLI).

  • Page 27: Logging In To The Juniper Series Router

    Parity: none ● Stop bits: 1 ● Flow control: none ● Logging in to the Juniper Series Router 1. At the login prompt, type root and press Enter. 2. At the password prompt, enter the password. The password should be set by the Disk-on-Key configuration file.

  • Page 28: Logging In To The Tgm550

    Installing an IG550 Integrated Gateway using the Disk on Key 6. At the configure prompt (#), type the following commands: set system services telnet ● ● commit 7. At the configure prompt (#), type exit. Logging in to the TGM550 1.

  • Page 29: Checking The Mgc List Transition Points

    Checking the MGC list transition points 1. At the TGM550 command line, type show recovery and check the transition points for the MGC list. Pinging the Communication Manager media server 1. At the TGM550 command line prompt, type ping <ip_address>, where <ip_address> is the IP address of the media server.
  • Page 30 Installing an IG550 Integrated Gateway using the Disk on Key CAUTION: Update firmware on the TGM550 before you update JUNOS software on the CAUTION: J-series router. The newer TGM550 firmware can normally operate with older JUNOS software, but older TGM550 firmware may not be able to operate with new JUNOS software.

  • Page 31: Checking The Authentication File Id (Avaya Personnel Only)

    TGM550-00<super># prompt, type show mg list_config. The system displays the list of firmware. Checking the authentication file ID (Avaya personnel only) The authentication file is installed at the factory. To retrieve the AF ID (product ID), perform the following steps: 1.

  • Page 32: Connecting The Usb Modem

    Installing an IG550 Integrated Gateway using the Disk on Key TGM550-003(super)# sh auth-file info Authentication File (AF) information: AF ID : 7000003638-020906-26.16.0 Date/time : Major release : TGM550-003(super)# 2. In the AF ID field, record the 10-digit AF ID. In the example, the AF ID is 7000003638 3.
  • Page 33 4. At the configure prompt (#), type the following: ● set interfaces umd0 modem-options init-command-string “ATS0=<#>\n” where <#> is the number of rings before the modem answers. \n indicates the end of the command string. For example, type: set interfaces umd0 modem-options init-command-string “ATS0=2\n”, where the USB modem interface umd0 answers in 2 rings.
  • Page 34 Installing an IG550 Integrated Gateway using the Disk on Key where <#> is the number, from 0 to 149, for the dialer, <dial_string_1> is the phone number that the modem dialer can use to dial out. For example, type: set interfaces dl1 unit 0 dialer-options dial-string 93038885315, where where dialer 1 is assigned the phone number 93038885315 to dial out.

  • Page 35: Upgrading J-Series Router Software, If Necessary

    To complement the USB modem setup for remote dial-in, you must turn off IP Note: compression on the computer you are using to remotely access the modem. See Administration Guide and CLI Reference for the Avaya IG550 Integrated Gateway, 03-601883. Upgrading J-series router software, if necessary 1.
  • Page 36 ● Loopback interface address ● To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net. J4350 and J6350 Services Router Getting Started Guide, Release 8.2 ●...

  • Page 37: Chapter 3: Installing An Ig550 Integrated Gateway With The J-Web Quick Configuration Interface

    To add the TGM550 to a J-series router that is already operating, see Chapter Note: 5: Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router on page 97. In this scenario, the customer adds a new site to the LAN, WAN, or both. You must install both a router and a TGM550.

  • Page 38: Downloading The Most Recent Firmware For The Tgm550

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Downloading the most recent firmware for the TGM550 Note: The sequence of links on the Web site might be different than the sequence in Note: this procedure. If you are a customer administrator or an Avaya Business Partner, you might be required to access the Download Center Web site to download firmware.

  • Page 39: Reviewing Safety Requirements

    Note: Use a Linux-based or a Unix-based TFTP server only if the customer already has Note: an existing one. In these cases, download the file to your laptop computer and give the file to the customer for proper placement and execution. If the customer does not have a TFTP server or an FTP server you can use, download a TFTP server to your laptop to use with the firmware upgrades.

  • Page 40: Unpacking Equipment

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Unpacking equipment 1. Locate the packing list and the project manager’s list of equipment. 2. Remove all equipment from the boxes. Much of the equipment is boxed individually. The J-series router ●...

  • Page 41: Installing The Router In The Rack

    Ensure that a mounting screw position exists for the two top holes and two bottom holes. c. Install the mounting brackets onto the chassis, as needed. Avaya recommends that you use the center-mount chassis holes in the center of the chassis sides to mount the brackets.
  • Page 42 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Figure 12: Installing the router chassis into the rack n ip POWER STATUS ALARM TX/RX LINK TX/RX LINK 10/1 00/1 TX/RX LINK TX/RX LINK J 4 3 3marack LAO 102406...

  • Page 43: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.

  • Page 44: Cabling The Components

    LAO 100306 Cabling the components CAUTION: The J-series router must be turned off before inserting or removing the Avaya CAUTION: TGM550 and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.

  • Page 45: Connecting The Grounding Cable

    TIM521 — A CAT5 cable with an RJ45 connector for one to four BRI trunk connections. ● For each trunk connection, insert the CAT5 cable into an NT1 device. Then, connect the NT1 device to the 2-wire central office connection. Juniper PIMs —...

  • Page 46: Connecting Ac Power

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Figure 14: Grounding and power connections to the J4350 chassis Figure 15: Grounding and power connections to the J6350 chassis Connecting AC power 1. Insert the appliance coupler end of a power cord into the appliance inlet on the power...

  • Page 47: Connecting Dc Power

    Connecting DC power 1. Use a voltmeter to measure the voltage across the DC power source cable leads. Ensure that the voltage is 0 V and that the cable leads cannot become active during installation. 2. Verify that a licensed electrician has attached the appropriate power cable lugs to the ends of the negative and the positive DC source power cables.
  • Page 48 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Figure 17: DC power connections to the 6350 chassis 3magnd2 LAO 100306 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block. 4. Within the terminal block, remove the two center screws that are next to the labels -48 VDC and RTN.

  • Page 49: Connecting Your Personal Computer To Ethernet Port 0/0

    Connecting your personal computer to Ethernet port 0/0 The first time that you turn on power to the J-series router, if no configuration is present, the ge-0/0/0 interface on LAN PORT 0 acts as a DHCP server and assigns an IP address within the 192.168.1.1/24 subnetwork to any devices that are connected to the interface.

  • Page 50: Configuring The Router Basic Configuration

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 7. From your computer, open a browser and enter the IP address 192.168.1.1 in the address field. The Set Up Quick Configuration page appears. Note: If the login page appears, log in as root. For the first access to the router, you Note: normally do not need a password.
  • Page 51 1. Complete the following fields: Host Name — Type the host name of the router. ● Domain Name — (Optional) Type the domain name of the router. ● Root Password — Type the root password. ● CAUTION: If you were not prompted for a password when logging in, you must assign a root CAUTION: password during the initial configuration.
  • Page 52 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 3. Click OK. The J-Web Summary List appears. 52 Installing and Configuring the IG550 Integrated Gateway...
  • Page 53 4. From the Summary list, click Interfaces. The Interfaces screen appears. Issue 1.1 May 2007...
  • Page 54 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 5. From the list in the Interface Name column, click the appropriate ge interface. The Interfaces screen for the ge interface appears. 54 Installing and Configuring the IG550 Integrated Gateway...
  • Page 55 6. From the Interfaces screen, under the Logical Interfaces heading, click Add. The Interface Information screen appears. 7. In the box immediately above the Add button, type the IP address of the ge interface. In the box to the right of the slash (/), type the CIDR subnet mask notation, for example, 24. 8.
  • Page 56 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 9. Click OK. The Interfaces screen appears again. 10. At the bottom of the Interfaces screen, click Apply. 11. Click OK. 56 Installing and Configuring the IG550 Integrated Gateway...

  • Page 57: Configuring The Tgm550

    Configuring the TGM550 1. On the left navigation pane, select Quick Configuration>Interfaces. The Interfaces screen appears. 2. Click the vp-1/0/0 interface name. The VoIP Interface screen appears. Issue 1.1 May 2007...
  • Page 58 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 3. Configure the TGM550 on the physical VoIP Interface screen. 4. If desired, in the Physical Interface Description field, type a name for the TGM550. Click Add. 5. In the box that is next to the Add button for the MGC List, type the IP address of the primary controller or a C-LAN circuit card that is connected to the primary controller.

  • Page 59: Configuring The Wan Interface

    8. Double-click the vp-1/0/0 Logical Interface Name. The Interface Information screen appears. 9. In the IPv4 Address Prefix field, type <internal_ip_address>/32, where <internal_ip_address> is the address, also known as the "source" address, that the router uses to establish a continuous point-to-point communication session to the TGM550. This session is used for passing control signals and data packets back and forth between the router and the TGM550 and allows an administration access connection from the TGM550 to the router using the session chassis command.

  • Page 60: Cabling An Ethernet Port On The J-Series Router

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Cabling an Ethernet port on the J-series router 1. Plug an RJ-45 Ethernet cable into one of the Gigabit Ethernet ports that you administered on the router (Figure 2. Attach the other end of the cable to the LAN.

  • Page 61: Logging In To The Juniper Series Router

    2. Plug the RJ-45-to-DB-9 serial port adapter into the serial port on your personal computer (Figure 19). Connect the other end of the Ethernet rollover cable to the console port on the router (Figure 19). 3. Turn on the power to the personal computer. Start Microsoft Windows Hyperterminal or another asynchronous terminal emulation application.

  • Page 62: Logging In To The Tgm550

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Logging in to the TGM550 1. At the cli prompt (>), type ssh <login>@<ip_address>, where <login> is root or another login, if previously administered, and <ip_address> is the IP address of the TGM550, and press Enter.

  • Page 63: Updating Tgm550 Firmware, If Necessary

    3. If the router does not successfully ping the server, review the configuration using the following commands: a. At the CLI command line, type show configuration | display set, and press Enter. b. Review the configuration with the project manager or customer to ensure the IP addresses are correct.
  • Page 64 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface For an FTP server, type copy ftp SW_image<bank> <filename> ● <tftp_server_ip_address> to transfer the image from the TFTP server to the TGM550 boot bank, where <bank> is the nonactive boot bank (Bank A in the example), <filename>...

  • Page 65: Checking The Authentication File Id (Avaya Personnel Only)

    Checking the authentication file ID (Avaya personnel only) The authentication file is installed at the factory. To retrieve the AF ID (product ID), perform the following steps: 1. At the TGM550 command line prompt, type show auth-file info. The system displays the following information:...

  • Page 66: Configuring The Usb Modem For Remote Dial-In

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface Configuring the USB modem for remote dial-in 1. Ensure that ssh service is available on the router. Additional services that may be required are FTP and Telnet, depending on customer specifications.
  • Page 67 such that remote dial-in from other domains can use the same chap secrets of the access profile. For example, type: set interfaces dl1 unit 0 ppp-options chap local-name jtr, where a calling host computer from outside the router domain also uses the chap secret assigned to profile jtr.

  • Page 68: Upgrading J-Series Router Software, If Necessary

    Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface IP address of router’s umd0 modem interface and <IP_address2> is the outgoing IP address over the umd0 modem interface. For example, type: set interfaces dl1 unit 0 family inet address 10.6.151.249/32 destination 10.6.151.250, where dialer 1 uses 10.6.151.249 as the incoming IP address from the...

  • Page 69: Additional Configuration That Might Be Needed

    To administer the PIMs, see Juniper J4350 and J6350 Services Router Getting Started Guide, Release 8.2. To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net.
  • Page 70 Installing an IG550 Integrated Gateway with the J-Web Quick Configuration interface 70 Installing and Configuring the IG550 Integrated Gateway...

  • Page 71: Chapter 4: Installing An Ig550 Integrated Gateway With The Cli

    To add the TGM550 to a J-series router that is already operating, see Chapter Note: 5: Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router on page 97. In this scenario, the customer adds a new site to the LAN, WAN, or both. You must install both a J-series router and a TGM550.

  • Page 72: Downloading The Most Recent Firmware For The Tgm550

    The sequence of links on the Web site might be different than the sequence in Note: this procedure. If you are a customer administrator or an Avaya Business Partner, you might be required to access the Download Center Web site to download firmware.

  • Page 73: Reviewing Safety Requirements

    Note: Use a Linux-based or a Unix-based TFTP server only if the customer already has Note: an existing one. In these cases, download the file to your laptop computer and give the file to the customer for proper placement and execution. If the customer does not have a TFTP server or an FTP server you can use, download a TFTP server to your laptop to use with the firmware upgrades.

  • Page 74: Unpacking Equipment

    Installing an IG550 Integrated Gateway with the CLI Unpacking equipment 1. Locate the packing list and the project manager’s list of equipment. 2. Remove all equipment from the boxes. Much of the equipment is boxed individually. The J-series router ●...

  • Page 75: Installing The Router In The Rack

    Ensure that a mounting screw position exists for the two top holes and two bottom holes. c. Install the mounting brackets onto the chassis, as needed. Avaya recommends that you use the center-mount chassis holes in the center of the chassis sides to mount the brackets.
  • Page 76 Installing an IG550 Integrated Gateway with the CLI Figure 21: Installing the router chassis into the rack n ip POWER STATUS ALARM TX/RX LINK TX/RX LINK 10/1 00/1 TX/RX LINK TX/RX LINK J 4 3 3marack LAO 102406 76 Installing and Configuring the IG550 Integrated Gateway...

  • Page 77: Inserting The Tgm550, The Tims, And The Pims In The Router, If Necessary

    Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.

  • Page 78: Cabling The Components

    LAO 100306 Cabling the components CAUTION: The J-series router must be turned off before inserting or removing the Avaya CAUTION: TGM550 and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.

  • Page 79: Connecting The Grounding Cable

    TIM521 — A CAT5 cable with an RJ45 connector for one to four BRI trunk connections. ● For each trunk connection, insert the CAT5 cable into an NT1 device. Then, connect the NT1 device to the 2-wire central office connection. Juniper PIMs —...

  • Page 80: Connecting Ac Power

    Installing an IG550 Integrated Gateway with the CLI Figure 23: Grounding and power connections to the J4350 chassis Figure 24: Grounding and power connections to the J6350 chassis Connecting AC power 1. Insert the appliance coupler end of a power cord into the appliance inlet on the power...

  • Page 81: Connecting Dc Power

    Connecting DC power 1. Use a voltmeter to measure the voltage across the DC power source cable leads. Ensure that the voltage is 0 V and that the cable leads cannot become active during installation. 2. Verify that a licensed electrician has attached the appropriate power cable lugs to the ends of the negative and the positive DC source power cables.
  • Page 82 Installing an IG550 Integrated Gateway with the CLI Figure 26: DC power connections to the 6350 chassis 3magnd2 LAO 100306 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block. 4. Within the terminal block, remove the two center screws that are next to the labels -48 VDC and RTN.

  • Page 83: Turning On The Juniper Services Router

    Turning on the Juniper Services Router 1. Press the power button to turn on the Juniper Services Router (Figure Connecting your PC or laptop to the console port on the J-series router 1. Turn off the power to the personal computer or laptop that you use to access the command line interface (CLI).

  • Page 84: Logging In To The Juniper Series Router

    Installing an IG550 Integrated Gateway with the CLI 2. Plug the RJ-45-to-DB-9 serial port adapter into the serial port on your personal computer (Figure 27). Connect the other end of the Ethernet rollover cable to the console port on the...

  • Page 85: Configuring The J-Series Router

    Configuring the J-series Router 1. At the root prompt (%), type cli. 2. At the cli prompt ( ), type configure. > 3. If a password needs to be set, at the configure prompt ( ), enter set system root-authentication plain-text-password. The new password prompt appears.

  • Page 86: Administering The Router For "Session Chassis" Access From The Tgm550 And Non-Root Services Access

    Installing an IG550 Integrated Gateway with the CLI set system services ssh root-login allow to allow access to the router with ● ssh. set system services telnet to allow access to the router with telnet. ● set system host-name <host-name>...

  • Page 87: Configuring The Mgc List

    5. At the two password prompts, enter the password. 6. At the configure prompt (#), type commit. Configuring the MGC list 1. At the configure prompt ( ), type exit. The cli prompt (>) appears. 2. At the cli prompt (>), type set tgm fpc <slot_number> media-gateway-controller [<IP_address1>...

  • Page 88: Logging In To The Tgm550

    Installing an IG550 Integrated Gateway with the CLI Logging in to the TGM550 1. At the cli prompt (>), type ssh <login>@<ip_address>, where <login> is root or another login, if previously administered, and <ip_address> is the IP address of the TGM550, and press Enter.

  • Page 89: Updating Tgm550 Firmware, If Necessary

    c. Type ping <ip_address>, where <ip_address> is the ip address of the media server. Replies from the server scroll down the screen. 3. If the router does not successfully ping the server, review the configuration using the following commands: a. At the CLI command line, type show configuration | display set, and press Enter.
  • Page 90 Installing an IG550 Integrated Gateway with the CLI For example, type: copy tftp SW_imageA firmware/tgm550_26_26_0.bin 195.123.49.54, where the file tgm550_26_26_0.bin resides in a directory called firmware on a server with an IP address of 195.123.49.54. a. Go to step 3.

  • Page 91: Checking The Authentication File Id (Avaya Personnel Only)

    TGM550-00<super># prompt, type show mg list_config. The system displays the list of firmware. Checking the authentication file ID (Avaya personnel only) The authentication file is installed at the factory. To retrieve the AF ID (product ID), perform the following steps: 1.

  • Page 92: Connecting The Usb Modem

    Installing an IG550 Integrated Gateway with the CLI Connecting the USB modem 1. Plug the cord of the modem into the USB port on the router (Figure Configuring the USB modem for remote dial-in 1. Ensure that ssh service is available on the router. Additional services that may be required are FTP and Telnet, depending on customer specifications.
  • Page 93 For example, type: set interfaces dl1 unit 0 ppp-options chap access-profile jtr, where the dialer is dialer 1 and the access profile name jtr to which the chap secret will be assigned. ● set interfaces dl<#> unit 0 ppp-options chap local-name <local-name>...
  • Page 94 To complement the USB modem setup for remote dial-in, you must turn off IP Note: compression on the computer you are using to remotely access the modem. See Administration Guide and CLI Reference for the Avaya IG550 Integrated Gateway, 03-601883. 94 Installing and Configuring the IG550 Integrated Gateway...

  • Page 95: Upgrading J-Series Router Software, If Necessary

    To administer the PIMs, see Juniper J4350 and J6350 Services Router Getting Started Guide, Release 8.2. To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net.
  • Page 96 Installing an IG550 Integrated Gateway with the CLI 96 Installing and Configuring the IG550 Integrated Gateway...

  • Page 97: Chapter 5: Installing An Ig550 Integrated Gateway With An Existing Juniper J4350/J6350 Services Router

    LAN/WAN and communications system service, see Chapter 2: Installing an IG550 Integrated Gateway using the Disk on Key on page 11. In this scenario, the customer adds a TGM550 when a router already connects a site to the customer’s LAN or WAN and the customer adds either a communications system or a new...

  • Page 98: Downloading The Most Recent Firmware For The Tgm550

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Downloading the most recent firmware for the TGM550 Note: The sequence of links on the Web site might be different than the sequence in Note: this procedure. If you are a customer administrator or an Avaya Business Partner, you might be required to access the Download Center Web site to download firmware.

  • Page 99: Reviewing Safety Requirements

    Note: Use a Linux-based or a Unix-based TFTP server only if the customer already has Note: an existing one. In these cases, download the file to your laptop computer and give the file to the customer for proper placement and execution. If the customer does not have a TFTP server or an FTP server you can use, download a TFTP server to your laptop to use with the firmware upgrades.

  • Page 100: Unpacking Equipment

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Unpacking equipment 1. Remove all equipment from the box. Equipment includes: The TGM550 Telephony Gateway Module ● Any additional Telephony Interface Modules (TIMs) and Physical Interface Modules ●...

  • Page 101: Inserting The Tgm550, Tims, And New Pims Into The Chassis

    Media Gateway screen in Communication Manager. CAUTION: The router must be turned off before inserting or removing the Avaya TGM550 CAUTION: and TIM modules. These modules are not hot-swappable. If you attempt to remove or insert these modules while the router is turned on, the router might reset or malfunction in some other way.

  • Page 102: Cabling The Components

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Figure 28: Inserting the TGM550 and TIMs into the router L i n a lo T IM T IM te w S IG L in POWER STATUS ALARM...

  • Page 103: Disconnecting Ac Power

    TIM521 — A CAT5 cable with an RJ45 connector for one to four BRI trunk connections. ● For each trunk connection, insert the CAT5 cable into an NT1 device. Then, connect the NT1 device to the 2-wire central office connection. Juniper PIMs —...
  • Page 104 Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Figure 29: DC power connections to the 4350 chassis 3magnd1 LAO 100306 Figure 30: DC power connections to the 6350 chassis 3magnd2 LAO 100306 3. Use a Phillips screwdriver to remove the clear plastic cover that protects the terminal block.

  • Page 105: Replacing The Grounding Cable

    4. Within the terminal block, remove the screw that connects the cable lug to the -48 VDC terminal and remove the cable. 5. Remove the screws that connect the power cable lug to the RTN terminal and remove the cable. Replacing the grounding cable CAUTION: The original grounding cable for J-series routers is 14-AWG.

  • Page 106: Reconnecting Ac Power

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Figure 32: Grounding and power connections to the J6350 chassis Reconnecting AC power 1. Insert the appliance coupler end of a power cord into the appliance inlet on the power...

  • Page 107: Turning On The J-Series Router

    Turning on the J-series router 1. Press the power button to turn on the router (Figure The system starts. When the system is running normally, the Power on LED lights steady green. Connecting your PC or laptop to the console port on the J-series router 1.

  • Page 108: Logging In To The J-Series Router

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router 2. Plug the RJ-45-to-DB-9 serial port adapter into the serial port on your personal computer (Figure 33). Connect the other end of the Ethernet rollover cable to the console port on the...

  • Page 109: Administering The Router For "Session Chassis" Access From The Tgm550 And Non-Root Services Access

    4. At the configure prompt ( ), type set interfaces vp-<slot_number>/0/0 unit 0 family inet address <internal_ip_address>/32 destination <tgm550_IP_address>. where <slot_number> is the slot in which the TGM550 resides. that the <internal_ip_address> is the address, also known as the "source" address, router uses to establish a continuous point-to-point communication session to the TGM550.

  • Page 110: Logging In To The Tgm550

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router 1. Obtain an optional login and password from the customer. This login is to be used to access the router from the TGM550 with the session chassis command and as a services login to the router.

  • Page 111: Pinging The Communication Manager Media Server

    Pinging the Communication Manager media server 1. At the TGM550 command line prompt, type ping <ip_address>, where <ip_address> is the IP address of the media server. Replies from the server scroll down the screen. 2. If the TGM550 does not successfully ping the server, do the following: a.
  • Page 112 Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router 2. At the TGM550-00<super># prompt, type ping <IP_address>, where <IP_address>is the address of the TFTP or FTP server. 3. Verify that there is a response from the server.

  • Page 113: Checking The Authentication File Id (Avaya Personnel Only)

    TGM550-00<super># prompt, type show mg list_config. The system displays the list of firmware. Checking the authentication file ID (Avaya personnel only) The authentication file is installed at the factory. To retrieve the AF ID (product ID), perform the following steps: 1.

  • Page 114: Connecting The Usb Modem

    Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router Also, use the AF ID to retrieve the appropriate password if you later must log in to the TGM550 with the craft login. Note: If you must use NVRAM INIT to restore factory settings, the authentication file is Note: not removed.
  • Page 115 For example, type: set interfaces umd0 modem-options init-command-string “ATS0=2\n”, where the USB modem interface umd0 answers in 2 rings. ● set interfaces dl<#> unit 0 ppp-options chap access-profile <access_profile_name> where <#> is the number, from 0 to 149, for the dialer and <access_profile_name>...
  • Page 116 Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router set interfaces dl<#> unit 0 dialer-options incoming-map ● accept-all where <#> is the number, from 0 to 149, for the dialer and the dialer will accept all incoming calls.

  • Page 117: Upgrading J-Series Router Software, If Necessary

    To administer the PIMs, see Juniper J4350 and J6350 Services Router Getting Started Guide, Release 8.2. To administer WAN and security features on the router to support the IG550 voice applications, see the following documents, as appropriate, available at http://juniper.net.
  • Page 118 Installing an IG550 Integrated Gateway with an existing Juniper J4350/J6350 Services Router 118 Installing and Configuring the IG550 Integrated Gateway...

  • Page 119: Chapter 6: Administering Communication Manager

    Avaya services personnel only. In this version, some values below have already been pre-selected. While a variety of Avaya products support access using SSH, Avaya does not provide support for third-party clients used for SSH access. Any problems with an SSH client, including PuTTY, are the responsibility of the user or the SSH client vendor.

  • Page 120: Administering Ip Interfaces For C-Lan Circuit Packs (S8400, S8500, Or S8700-Series Only)

    Administering Communication Manager on the media server to support the IG550 Integrated Gateway 1. At the SAT prompt, type change node-names ip to open the Node Names screen. change node-names ip Page 1 of 1 IP NODE NAMES Name IP Address...
  • Page 121 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface.
  • Page 122 Administering Communication Manager on the media server to support the IG550 Integrated Gateway Table 1: IP interfaces field descriptions (continued) Field Conditions/Comments Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used. The port must be disabled (n) before changes can be made to its attributes on this screen.

  • Page 123: Administering Processor Ethernet (S8300, S8400, Or S8500 Media Server Only)

    Ethernet. Subnet Mask The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. 1 of 2 Issue 1.1 May 2007...

  • Page 124: Administering Network Region

    Administering Communication Manager on the media server to support the IG550 Integrated Gateway Table 2: IP interfaces field descriptions (continued) Field Conditions/Comments Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used. The port must be disabled (n) before changes can be made to its attributes on this screen.
  • Page 125 Keep-Alive Interval (sec): 5 Keep-Alive Count: 5 2. If necessary, complete the fields as described in Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. Note: It is strongly recommended to use the defaults in the screen. However, for the Note: RTCP Enabled and RSVP Enabled fields, the entry should be n (no).
  • Page 126 Administering Communication Manager on the media server to support the IG550 Integrated Gateway 4. Press NextPage twice to display page 3, of the Inter Network Region Connection Management screen. This screen shows the source region (1) and the first 15 destination network region numbers.

  • Page 127: Administer Ip Address Map

    Each network region should have its own VLAN number. 5. Enter an extension number in Emergency Location Extension field. Note: For more detail about the IP Address Mapping form, see Administration for Note: Network Connectivity for Avaya Communication Manager, 555-233-504. Issue 1.1 May 2007...

  • Page 128: Adding Media Gateways

    Administering Communication Manager on the media server to support the IG550 Integrated Gateway Adding Media Gateways 1. At the SAT prompt, type add media-gateway <number> where <number> is the gateway number from 1 to n. (n is 50 for an S8300, 5 for an S8400, and 250 for an S8500 or S8700-series Media Server).
  • Page 129 However, check the Locations screen for the correct number using the command display locations. You may have a different location from that of the server if location parameters for the media gateway must differ for such parameters as international access code or companding mode. 7.

  • Page 130: Checking Customer Options

    Administering Communication Manager on the media server to support the IG550 Integrated Gateway Note: The slot display in the Media Gateway screen does not match the display when Note: using the TGM550 CLI command show mg list. In the show mg list display, the TGM550 is always in virtual slot 0 and the analog motherboard for analog connections displays in the physical slot of the TGM550.

  • Page 131: Saving Translations

    2. Press Enter to enable announcements. The system displays the message Command successfully completed Saving translations Save translations again after all Communication Manager administration is complete. 1. At the SAT prompt, type save translation. 2. At the SAT prompt, type logoff. Issue 1.1 May 2007...
  • Page 132 Administering Communication Manager on the media server to support the IG550 Integrated Gateway 132 Installing and Configuring the IG550 Integrated Gateway...

  • Page 133: Appendix A: Recovering Passwords

    Appendix A: Recovering passwords Recovering the password of the router Use the following procedure if you are locked out of the system and must reset the password. Connecting your PC or laptop to the console port on the J-series router 1.

  • Page 134: Rebooting The Router And Changing The Root Password

    Enter full pathname of shell or ‘recovery’ for root password recovery or RETURN for /bin/sh: 5. Enter recovery. The system finishes booting and displays instructions to set a new root password and the CLI (>) prompt. 134 Installing and Configuring the IG550 Integrated Gateway...

  • Page 135: Recovering The Root Password Of The Tgm550

    Recovering the root password of the TGM550 6. Enter configure. 7. Enter set system root-authentication plain-text-password. The new password prompt appears. 8. Enter the new password when the system prompts you. 9. Enter commit and-quit. The cli prompt (>) appears. 10.
  • Page 136 J 4 3 3macrdr LAO 100306 3. Install the NVRAM Init Jumper on the TGM550 behind faceplate. Align the jumper behind the RST LED and to the right behind the console port. See Figure 136 Installing and Configuring the IG550 Integrated Gateway...
  • Page 137 Recovering the root password of the TGM550 Figure 36: NVRAM INIT placement t e w o l e T r u L i n h3majmpr LAO 101106 4. Reinsert the TGM550 into the original slot. 5. Press and release the power button to turn on the J-series router (Figure Factory defaults are initialize.

  • Page 138: Retrieving The Craft Password Of The Tgm550 (Avaya Services Personnel Only)

    The message, Are you sure you want to continue connecting? appears. 2. Enter yes. The following challenge prompt appears: Challenge: 370-21039 Product ID:7000051921 Response: Write down the Product ID (the AF ID), and contact services support to retrieve the craft password. 138 Installing and Configuring the IG550 Integrated Gateway...

  • Page 139: Appendix B: Configuring Your Computer For J-Web Quick Configuration Access

    Appendix B: Configuring your computer for J-Web Quick Configuration access Use the following instructions to configure your computer for a direct Ethernet connection to the J-series router and for use of the J-Web Quick Configuration interface. Checking your version of windows 1.
  • Page 140 Network and Dial-up Connections window shows the status of the Local Area Connection: Enabled appears when the laptop's Ethernet cable is connected to the server. ● Disabled or unplugged appears if the NIC is not connected to anything. ● 140 Installing and Configuring the IG550 Integrated Gateway...

  • Page 141: Changing Tcp/Ip Properties (Windows 95, 98, Nt 4.0, And Millennium Edition [Me])

    Changing TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME]) Changing TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME]) 1. Access your computer's network information using one of the following options. Windows 95, 98, and NT: Right-click Network Neighborhood. ●...

  • Page 142: Checking Or Changing Proxy Settings (Internet Explorer)

    Type IP address 192.168.1.1 in the Exceptions box. If there are other entries in this box, add to the list of entries and separate entries with a “;”. c. Click OK to exit. 142 Installing and Configuring the IG550 Integrated Gateway...

  • Page 143: Checking Or Changing Proxy Settings (Netscape)

    Checking or changing proxy settings (Netscape) Checking or changing proxy settings (Netscape) 1. Open your Internet browser. 2. Verify that you have a direct connection with no proxies, using one of the following options: Edit > Preferences a. Select b. Under Category, click Advanced. c.
  • Page 144 Configuring your computer for J-Web Quick Configuration access 144 Installing and Configuring the IG550 Integrated Gateway...

  • Page 145: Appendix C: Network Cable Specifications And Pinouts

    Appendix C: Network cable specifications and pinouts TGM550 Signal Ring TIM510 Signal R - Receive T - Receive R1 - Receive T1 - Receive Issue 1.1 May 2007...

  • Page 146: Tim514

    Network cable specifications and pinouts TIM514 Signal Ring TIM521 Signal Transmit pair + Receive pair + Receive pair - Transmit pair - 146 Installing and Configuring the IG550 Integrated Gateway...

  • Page 147: Rj-45 Tgm550 Console Port Connector Pinouts

    RJ-45 TGM550 console port connector pinouts TGM550 RJ-45 Name (DCE Terminal DB-9 View) Pins For future use (TGM550input) (TGM550 output) RJ45 Juniper console port connector pinouts Signal Description Unused Data Set Ready Receive Data Signal Ground Signal Ground Transmit Data Data Terminal Ready Unused...

  • Page 148: General Safety Guidelines And Warnings

    Avoid touching uninsulated electrical wires or terminals that have not been disconnected ● from their power source. Such an action could cause electrical shock. In addition, observe the warnings and guidelines in the following sections. 148 Installing and Configuring the IG550 Integrated Gateway...

  • Page 149: Qualified Personnel Warning

    General Safety Guidelines and Warnings Qualified Personnel Warning DANGER : Only trained and qualified personnel should install or replace the J-series router. DANGER: Preventing Electrostatic Discharge Damage Many J-series router hardware components are sensitive to damage from static electricity. Some components can be impaired by voltages as low as 30 V. You can easily generate potentially damaging static voltages whenever you handle plastic or foam packing material or if you move components across plastic or carpets.
  • Page 150 Network cable specifications and pinouts 150 Installing and Configuring the IG550 Integrated Gateway...

  • Page 151: Index

    Index Index copy running-config start-config ....command craft ..authentication file AC power ....customer options connecting to chassis .
  • Page 152 JUNOS software ... . . Optional Features screen ... . . upgrading 152 Installing and Configuring the IG550 Integrated Gateway...
  • Page 153 Index password T1 interface ......J-series router login configuring ....recovering T3 interface .
  • Page 154 Index 154 Installing and Configuring the IG550 Integrated Gateway...

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