Optional-Device Problems; Table 3-12 Optional-Device Problems - Huawei Tecal RH5485 Problem Determination And Service Manual

3 Diagnostics

3.5.11 Optional-device problems

Table 3-12 Optional-device problems




Symptom
An
optional
that
installed does not
work.
An
optional
that used to work
does not work now.
3-42
Follow the suggested actions in the order in which they are listed in the
Action column until the problem is solved.
See Chapter 4, "Parts listing, " to determine which components are customer
replaceable units (CRU) and which components are field replaceable units
(FRU).
If an action step is preceded by "(Trained service technician only)," that step
must be performed only by a trained service technician.
Action
HUAWEI 1. Make sure that:
device

The device is designed for the server.
was just

You followed the installation instructions that came with the
device and the device is installed correctly.

You have not loosened any other installed devices or cables.

You updated the configuration information in the Setup utility.
Whenever memory or any other device is changed, you must
update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
HUAWEI 1. Make sure that all of the hardware and cable connections for the
device device are secure.
2. If the device comes with test instructions, use those instructions to
test the
device.
3. If the failing device is a SCSI device, make sure that:

The cables for all external SCSI devices are connected correctly.

The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.

Any external SCSI device is turned on. You must turn on an
external SCSI device before turning on the server.
4. Reseat the failing device.
5. Replace the failing device.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Tecal RH5485 Server
Problem Determination and Service Guide
Issue 02 (2011-05-25)