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3 Diagnostics
4.
3.8.2 In-band manual recovery method
To recover the server firmware and restore the server operation to the primary bank, complete
the following steps:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10. From a command line, type filename-s, where filename is the name of the executable
11. Turn off the server and disconnect all power cords and external cables, and then remove
12. Move the boot recovery jumper back to the primary position (pins 1 and 2).
13. Reinstall the server cover, and then reconnect all the power cables.
14. Restart the server.
3.8.3 Out-of-band method
For information about using the IMM Web interface to recover the server firmware, see the
IMM documentation.
3.9 Three-boot failure
Configuration changes, such as added devices or adapter firmware updates can cause the
server to fail POST (power-on self-test). If this occurs on three consecutive boot attempts, the
server temporarily uses the default configuration values and automatically starts the Setup
utility. To solve the problem, complete the following steps:
1.
2.
3.
3-64
When the prompt Press F3 to restore to primary is displayed, press F3 to start the
server from the primary bank.
Turn off the server, and disconnect all power cords and external cables.
Remove the server top cover. See "Removing the top cover" for more information.
Locate the boot recovery jumper (J22) on the I/O board.
Move the jumper from pins 1 and 2 to pins 2 and 3 to enable the server firmware
recovery mode.
Reinstall the server cover; then, reconnect all power cords.
Restart the server. The power-on self-test (POST) starts.
Boot the server to an operating system that is supported by the firmware update package
that you downloaded.
Perform the firmware update by following the instructions that are in the firmware
update package readme file.
Copy the downloaded firmware update package into a directory.
file that you downloaded with the firmware update package.
the server cover.
Undo any configuration changes that you made recently, and restart the server.
Remove any devices that you added recently, and restart the server.
If the problem remains, start the Setup utility, select Load Default Settings, and then
select Save Settings to restore the server factory settings.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Tecal RH5485 Server
Problem Determination and Service Guide
Issue 02 (2011-05-25)
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