VERITAS NetBackup 5330 Hardware Service Procedure page 3

HSP #133 Replacing a RAID canister in a Primary Storage Shelf or an Expansion canister in an Expansion Storage Shelf
Figure 1
In the Expansion Storage Shelf, each Expansion canister has two levers with orange tabs that
disengage the canister from the chassis of the storage shelf. The levers of the replacement canister
secure the new canister in place.
Figure 2
To remove a RAID or an Expansion canister
Warning: If you perform this procedure with the power turned on, you must complete it within 15
minutes to prevent the possibility of overheating the equipment.
Do not remove both canisters from the storage shelf at the same time. One canister must be
functioning at all times.
1 Locate and identify the storage shelf that has the faulty canister as follows:
• Have the customer take you to the unit with the failed component.
• Verify the appliance serial number. The serial number begins with either SYM or VTAS. The
serial number is on a label located on a vertical post in the middle of the rear panel of the
appliance.
Primary Storage Shelf RAID canisters
Expansion Storage Shelf Expansion canisters
3