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CRAFTAP 3 | Warranty Voucher
Dear customer!
NPM, LLC welcomes you and thanks for choosing our products. We are confident that the product you have purchased will benefit
your business. This voucher grants you the right to a warranty to repair PEGS brand devices provided that the warranty terms
and conditions are met.
WARRANTY TERMS AND CONDITIONS
1. This warranty applies to the PEGAS CRAFTAP 3 manual dispensers used in the retail industry for pouring beer and other foamy
beverages from kegs into glass bottles.
2. The warranty period of the product is 24 months.
3. The warranty shall cover defects (malfunctioning products) occurring by fault of the manufacturer. Replacement
of the defective parts and pertinent works shall be performed free of charge.
4. The warranty shall not cover:
4.1 components of the device exposed to natural wear and tear over the course of regular operation: sealing elements (rings and
gaskets); moving elements of the adjusting assembly: slide, slide shaft, rotating bushing socket; and moving elements in the
dispensing assembly: cam, stopper;
4.2 casing components: flask, door lock, hinges; in the case damaged or unsuitable beverage containers are used; in the case that
gas pressure exceeds the permitted amount, which leads to an explosion of the beverage container in the device;
4.3 electrical elements in the case of the power supply not being restricted at the specified limits (deviation from a current
frequency of over ± 0.4% from 50 Hz and voltage exceeding ± 10% from 220V);
4.4 components with damage, cracks ,or scratches caused by any mechanical impact or blow;
4.5 damage caused by foreign objects, liquids, other substances, dirt, etc. inside the dispenser;
4.6 damage to the product caused by the elements, fire ,and other disasters and natural phenomena as well as exposure
to aggressive environments;
4.7 damage caused by the product's exposure to caustic chemicals.
5. Warranty repair shall not be performed in the following cases:
5.1 improper operation including a lack of regular washing or unintended use;
5.2 use of the device for commercial beverage dispensing;
5.3 in the case of unauthorized dismantling or attempted repair by unauthorized service centers;
5.4 in the case of illegibility, change, or removal of the serial number on the device base;
5.5 the warranty voucher is missing or is not properly completed (no name and/or stamp from the trade organization
and/or signature of the seller, the date of sale), or in the event of the presentation of a warranty voucher of dubious origin.
6. In order to claim replacement of the device or a refund, the following conditions must be met:
— the presence of the faulty devices;
— the presence of the warranty voucher filled in legibly, properly, and completely hat contains the factory serial number
of the device.
7. After repairs, the warranty period shall be extended by the time that the dispenser is under repair.
Feel free to send your feedback as well as any complaints as to the dispenser's quality to the manufacturer:
NPM LLC, PO Box 239, Novosibirsk, 630108, Russia
Toll-free hotline: 8 (800) 500-73-71
Tel./ fax: +7 (383) 211-90-49, e-mail: service@npmgroup.ru
I have familiarized myself with the warranty's terms and conditions and am satisfied with the completeness
and appearance of the product:
Full name and signature of the buyer
Signature
Name of the signatory
Detailed instructions and assembly video are available at http://beerinnovations.com
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