Speco N32NRE User Manual page 121

32 channel fr nvr
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FAQ
Q7. The IP camera which directly connects to the PoE port of the NVR through ONVIF protocol is shown in the camera list, but there is no image
output, why?
Please make sure the username and password of the IP camera are correct. The IP camera's username and password can be modified through the
two ways mentioned as below.
① Click "Edit Camera" in the Camera module of the setup panel to go to the interface as shown below. Click
password of the IP camera (enter the correct username and password of the IP camera in the popup window and then click "OK" button).
② Go to the live view interface and then click
Q8. The system cannot record, why?
a.
Make sure the HDD was formatted prior to use.
b.
The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record Schedule Configuration for details.
c.
Maybe HDD is full and thus the NVR is not able to record. Check HDD information from Disk Management and if required, please enable the
recycle function (please see 7.1.2 Advanced Configuration for details).
d.
There is no disk but cameras in the disk group, so please add at least one disk to the group. Refer to 7.5.1 Storage Mode Configuration for details.
e.
The HDD could have gone bad. Please change another one.
Q9. Fail to access the NVR remotely through IE.
a.
Please make sure the IE version is IE8 or above.
b.
Please check whether the PC has enabled the firewall or installed the antivirus software. Please try to access the NVR again after you disable
the firewall and stop the antivirus software.
c.
Allow & block list may have been set in Account and Authority setting. The PC of which the IP address is in the block list or out of the allow list
cannot access the NVR remotely.
Q10.
ActiveX control cannot be downloaded. What can I do?
a.
IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
① Open IE browser. Click
in the preview window of the IP camera to edit the IP camera's username and password.
àInternet Options.
114
NVR User Manual
to modify the username and

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