Symptom
Toner smudges on
Dust or damage on the
backside
Fusing Roller.
Dust or damage on the
Imaging Transfer Roller.
Toner on paper path.
Low Image density
Toner empty in the Imaging
Cartridge.
Defective PC Drum
(end of life).
Poor development
Foggy background
Poor development.
Defective PC Drum
(end of life).
Possible Cause
Replace the Fusing Unit or
Fusing Roller.
Replace the Image Transfer
Roller.
Clean the paper path inside of
the printer.
Replace the Imaging Cartridge.
Replace the Imaging Cartridge.
Replace HV1.
Replace PWB-A.
Replace PWB-C. (4100E,
4100GN)
Replace PWB-P. (4100W)
Replace HV1.
Replace PWB-A.
Replace PWB-C. (4100E,
4100GN)
Replace PWB-P. (4100W)
Replace the Imaging Cartridge.
104
Remedy
6