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Your iSecure Go-Anywhere Hub is capable of detecting a variety of troubles that may affect system performance. In the
unlikely event that a problem should occur, the yellow Trouble light will turn on along with one or more of the following
error codes. If the problem is related to a specific zone or device, the corresponding number will also be indicated. Below
is a list of the most common troubles along with the necessary corrective action, if any. If a message appears that is not
listed below, call your security professional for service. When a system trouble occurs, the keypad can be silenced and
the Window display can be cleared by pressing RESET. The system can then be armed and disarmed as usual.
Note: If you cannot clear a system trouble yourself, call installing company for service as soon as possible.
E01 AC -- Power Failure
This trouble will occur if AC power is
not present. Make sure system
transformer is plugged into AC recep-
tacle and check the circuit breaker,
otherwise call installing company for
service.
E02 -- Low Battery
If there has been a recent power fail-
ure, the battery may be partially de-
pleted and must be recharged by the
Go-Anywhere Smart Hub. The Go-
Anywhere Smart Hub performs an
automatic test of the battery every 24
hours, at which time the trouble will
clear if the battery has been re-
S Y S T E M T R O U B L E E R R O R C O D E S
charged. If the trouble does not go
away in 24 hours, call installing com-
pany for service.
E03 -- Communication Failure
The system was not able to report to
the central station. If this is due to a
temporary interruption in the radio or
Internet (or both) service, the trouble
can be cleared when the service is
restored by performing a Communi-
cation Test:
1. While disarmed, enter your
User Code followed by ENTER.
2. Answer NO until
"15" (Telephone Test) appears
in the Window.
3. Press YES to send a test signal
to the central station.
4. If the trouble continues, call
installing company for service.
E04-NN -- Wireless Transmitter Su-
pervisory Failure
A problem has been detected with a
wireless transmitter. Call installing
company for service.
E04-(83-88) -- Wireless Keypad Trou-
ble Supervisory
A problem has been detected with a
wireless keypad. Call installing com-
pany for service.
21
(continued)
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