System Trouble Error Codes - NAPCO Gemini GEM-DXRP1 Operating Manual

Napco gem-dxrp1 keypad operating guide

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Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a

problem should occur, the SYS TBL (system trouble) icon will display on the left side of keypad window along with one or more of

the following error codes. If the problem is related to a specific zone or device, the corresponding number will also be indicated.

Below is a list of the most common troubles along with the necessary corrective action, if any. If a message appears that is not listed

below, call your security professional for service. When a system trouble occurs, the keypad can be silenced and the display can be

cleared by pressing

Note:

If you cannot clear a system trouble yourself, call installing company for service as soon as possible.

Trouble

System Trouble

Indication

Condition

E01-00

AC Power Failure

Low Battery

E02-00

Communication

Failure

E03-00

S Y S T E M T R O U B L E E R R O R C O D E S

. The system can then be armed and disarmed as usual.

This trouble will occur if AC power is not present. Make sure system transformer is plugged into

AC receptacle and check the circuit breaker, otherwise call installing company for service.

If there has been a recent power failure, the battery may be partially depleted and must be

recharged by the control panel. The control panel performs an automatic daily test of the

battery, at which time the trouble will clear if the battery has been recharged.

If the trouble does not clear in 24 hours, call installing company for service.

The system was not able to report to central station. If this is due to a temporary interruption in

the telephone service, the trouble can be cleared when the service is restored by performing a

Communication Test:

1 While disarmed, enter your User Code followed by

2 Answer NO (

3 Press YES (

If the trouble continues, call installing company for service.

Action

until "ACTIVATE DIALER TEST" appears in the window.

)

) to send a test signal to the central station.

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