Faults With Network Genlock Leader Devices - Sony NU-NM11B System Integration Manual

Recovery method
• Check that the optical fiber cables connected to the IP converter on which the fault occurs and the network switch port
that connects to the IP converter are connected correctly.
• Check that the optical fiber cables are not damaged. If damaged, replace the optical fiber cables.
• Check the IP converter error code from the error message details on the [Notification List] screen, and refer to the
operating instructions for the IP converter. When finished, restart the IP converter.
• If the problem persists, the IP converter may have failed. Contact your sales representative.
• Replace with a spare unit, if one is available, as described in "Replacement Procedures when IP Converter Fault
Occurs" (page 67).

Faults with Network GenLock Leader Devices

Error detection
• A lock error is detected and displayed on the [Notification] screen.
Error messages
1 The status of some Leader Network GenLock Modules is not Locked.
• The background color of the device icon of the IP converter on which the fault (warning) occurs changes to yellow and
is displayed on the icon on the [Network Topology Monitoring] screen.
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System Fault Troubleshooting