Supported File Formats And Use Of File Names; How To Solve Playback Issues Using Mac - Realfiction Dreamoc Diamond User Manual

Supported file formats and use of file names

The following movie codecs and file types are supported:
When creating your video content please note that there are differences in the setup i.e. framerate and video
codec depending on whether your display have the standard HD screens or if you have chosen the 4K screen
upgrade.
Codec: MPEG1, MPEG2, MPEG4 or H.264 (recommended)
1920:2160 (960x960 pixels pr side)
Resolution:
Image aspect ratio: 16:9
Frame rate: MPEG1/2/4 = maximum 30fps, H.264 = maximum 60fps.
For 4K OLED screen upgrade
Video Codec: 4K video must be encoded as a H.265 (HEVC) file; it cannot be encoded as H.264.
Resolution: The maximum supported resolution is 3840x2160x60p or 4096x2160x60p.
Image aspect ratio: 16:9
Color Depth: 4K video can be encoded at 4:2:0 subsampling with 8 bits (Main Profile) or 10 bits (Main 10 Profile) of
depth.
To avoid problems with file naming, generally avoid file names longer than 20 characters and avoid using special
characters including non roman letters.

How to solve playback issues using Mac

There can be a playback issue when copying movies from Mac to an SD card.
With the introduction of OSX 10.5, Mac changed the behavior of their hidden file structure. This is causing some
compatibility problems across platforms in general. More information can be found here:
http:/ /en.wikipedia.org/wiki/.DS_Store
There is no such issue when copying movies from PC.
Watch the How to solve playback issues using Mac tutorial video (https:/ /vimeo.com/108581691)
This tutorial shows you how to delete the hidden files and make your movie work on Dreamoc Diamond when
copied from Mac.
Download Delete Hidden Files program on Realfiction's support page: Realfiction.com/support/dreamoc-diamond
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