Ezilink Problems - Tru-Test XRS Service Manual

EziLink problems

Symptom Cause
Both models: The stick reader must be
connected to the PC and
EziLink does not
switched on before EziLink
„see‟ the stick
is launched.
reader.
Both models: The stick reader records
EID tags in Standard format
The stick reader
982 000000012345, No
records the EID
space format (e.g.
tags in a particular
9820000000123456) or
format and this
Hexadecimal format (e.g.
format isn‟t
8000F58000000001).
suitable.
Both models: EziLink has been set to
import sessions in a NLIS
EIDs display in
or .csv format and the EID
Excel as scientific
information doesn‟t display
numbers, e.g.
correctly when opened in
982000000123456
Excel.
displayed as
9.82E+14
XRS EID Stick The format of the cross-
Reader only: reference file may not be
correct.
VIDs not
displaying, even
though a cross-
reference file has
been transferred to
the stick reader.
XRS EID Stick The format of the alerts file
Reader only:
may not be correct.
Alerts not working,
even though an
alerts file has been
transferred to the
stick reader.
Issue 2, 02/2013
Solution
1 Ensure that the stick reader is connected to the PC
properly.
2 Turn on the stick reader.
3 Launch EziLink.
Change the EID Output Format. See Changing the
stick reader settings using EziLink on page 33 (Reading
Tags tab, EID Output Format setting).
Change the file format to .xls, see Changing the file
format on page 34 or, change the EID Ouput Format to
include a space. See Changing the stick reader settings
using EziLink on page 33 (Reading Tags tab, EID
Output Format).
Check the formatting rules for a cross-reference file. See
the "XRS EID Stick Reader User Manual" for details.
Check the formatting rules for an alerts file. "XRS EID
Stick Reader User Manual"
SRS and XRS EID Stick Reader
14