Tru-Test XRS Service Manual page 11

Symptom Cause
Both models: Read Mode has been set
to Single.
The stick reader
only scans one tag,
even though I hold
the Read button
down continuously.
Both models: XRS EID Stick Reader
only:
The stick reader
doesn‟t beep when
The Beeper setting has
a tag is scanned or been disabled.
the stick reader is
The beeper is faulty.
switched on etc.
XRS EID Stick The Vibrator setting has
Reader only: been disabled.
The stick reader
isn‟t vibrating when
The vibrator motor is faulty.
I scan a tag etc.
Both models: There are two or more EID
tags in the read zone.
Tag not reading at
all.
EID tag is not
ISO11784/ISO11785
compliant HDX or FDX.
EID tag is faulty or not
programmed by the
manufacturer.
Read button faulty.
Faulty module.
Issue 2, 02/2013
Solution
In Single mode, the stick reader will only read the first
scanned tag, even if the Read button is held down
continuously. To scan for another tag, the Read button
must be released and pressed again.
To change the way the stick reader scans for an EID
tag, change the Read Mode to Standard or
Continuous.
In Standard mode, the stick reader begins scanning
when the Read button is pressed. Scanning continues
for the length of time set in the Read Time option
(default is 3 seconds) or until a tag is read if this is
sooner. If the Read button is held down continuously,
the stick reader will continue to scan.
In Continuous mode, the stick reader begins scanning
when the Read button is pressed and it only stops when
the Read button is pressed again.
XRS EID Stick Reader only: To change the Read Mode,
see Changing the stick reader settings on the stick
reader itself on page 33.
SRS EID Stick Reader only: To change the Read Mode,
see Changing the stick reader settings using EziLink on
page 33 (Reading Tags tab, Read Time setting).
Enable the Beeper setting. See Changing the stick
reader settings using EziLink on page 33 (User Interface
tab, Beeper setting).
Replace the top case. See page 30.
Enable the Vibrator setting. See Changing the stick
reader settings using EziLink on page 33 (User Interface
tab, Vibrator setting).
Replace the bottom case. See page 30.
During scanning, position the stick reader or adjust the
scanning setup area so that only one tag at a time is in
the read zone.
Test using known good EID tags.
Contact the supplier of the faulty EID tags.
Test the buttons. See page 20.
Replace the top case, if required. See page 30.
Replace the main module. See page 28.
SRS and XRS EID Stick Reader
11