Tru-Test XRS Service Manual

Tru-Test XRS Service Manual

Handheld eid stick reader
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General information for servicing

Servicing of these components is only to be performed by qualified personnel.
Contents
General information for servicing ............................................................................................................. 1
Service Centre Requirements .................................................................................................................. 3
Product feedback ........................................................................................................................... 3
Technical bulletins .......................................................................................................................... 3
Returning a product ........................................................................................................................ 3
Service equipment.......................................................................................................................... 4
Documents you will require ............................................................................................................ 4
Parts diagram ........................................................................................................................................... 5
Parts list .................................................................................................................................................... 6
Troubleshooting ........................................................................................................................................ 8
Battery and charging problems ...................................................................................................... 8
Performance problems ................................................................................................................... 9
Scanning problems....................................................................................................................... 10
Unexpected behaviour during use ............................................................................................... 12
EziLink problems .......................................................................................................................... 14
LCD display problems (XRS EID Stick Reader only) ................................................................... 15
Connection problems ................................................................................................................... 16
Testing the stick reader .......................................................................................................................... 17
Testing the power connection (XRS EID Stick Reader only) ....................................................... 17
Testing the power connection (SRS EID Stick Reader only) ....................................................... 17
Testing the serial and USB connection (stick reader to PC) ........................................................ 17
Testing the Bluetooth wireless connection (stick reader to PC) .................................................. 18
Testing the LCD (XRS EID Stick Reader only) ............................................................................ 20
Testing the buttons ....................................................................................................................... 20
Testing the battery........................................................................................................................ 20
Caring for the battery ......................................................................................................... 20
Battery information ............................................................................................................. 20
Battery problems ................................................................................................................ 20
Issue 2, 02/2013
SRS and XRS EID Stick Reader
Handheld EID Reader
LEVEL 1 SERVICE MANUAL
1

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