Problem solving guide
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
The SmartLine element
cannot be switched on.
A smell and vapours are
given off when the new
wok is being used.
The power level selec-
ted is flashing.
After the SmartLine ele-
ment has been
switched on or a sensor
control has been
touched, appears in
the timer display for a
Cause and remedy
There is no power to the SmartLine element.
Check whether the mains fuse has tripped. Con-
tact an electrician or Miele Service (for the min-
imum fuse rating, see data plate).
There may be a technical fault.
Disconnect the SmartLine element from the mains
electricity supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off the residual current protection
If, after resetting the trip switch in the mains fuse
box or the residual current protection device, the
SmartLine element will still not switch on, contact
a qualified electrician or Miele Service.
The metal components have a protective coating.
When the wok is used for the first time, this causes a
smell and possibly also vapour. The material from
which the induction coils are made also gives off a
smell in the first few hours of operation. With each
subsequent use, the odour is reduced until it disap-
pears completely. The smell and any vapours given
off do not indicate a faulty connection or appliance
and they are not hazardous to health.
The wok pan is not in position.
Place the wok pan in position.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").