Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Issue
The hob or cooking
zones will not switch
on.
A smell and vapours are
given off when the new
appliance is being used.
The power level
selected is flashing.
After the hob has been
switched on, or after
touching a sensor,
appears in the timer
display for a few
seconds.
Cause and remedy
There is no power to the hob.
Check if the mains fuse has tripped. Contact a
qualified electrician or your Miele dealer (for the
minimum fuse rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the electricity
supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off at the residual current device.
If, after resetting the trip switch in the mains fuse
box or the residual current device, the appliance
will still not turn on, contact a qualified electrician
or your Miele dealer.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The
material from which the induction coils are made also
gives off a smell in the first few hours of operation.
With each subsequent use, the odour is reduced until
it disappears completely. The smell and any vapours
given off do not indicate a faulty connection or
appliance and they are not hazardous to health.
There is no pan on the cooking zone, or the pan is
unsuitable.
Use suitable pans (see "Induction - Pans").
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").
Problem solving guide
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