Bay Tek Games TICKET MONSTER Service Manual page 32

TROUBLESHOOTING GUIDE
PROBLEM
Tickets not dispensing
from either of the two
dispensers
One ticket dispenser is
working, while the other
is not
Wrong ticket amount
dispensed
PROBABLE CAUSE
Game is not registering a win
Make sure the game is not reading
an open door
Faulty cables between I/O board
and ticket dispensers
Faulty I/O board
Less than 5 tickets were won
Faulty cable between I/O board and
affected ticket dispenser
Faulty I/O board
GAME DISPLAYS DIFFERENT TICKET VALUE
Incorrect ticket pattern selected
Wheel position not read correctly
GAME DISPLAYS CORRECT TICKET VALUE
Disconnected, loose or broken
wires
Ticket dispenser OPTO sensor dirty
Faulty ticket dispenser
Notches between tickets are too
small
Winning value should be displayed on
the monitor; see page 32 for encoder
Close all doors; inspect and replace
door switches if necessary
Inspect cables; reseat or replace if
Replace I/O board (AACB1900)
No issue; less than 5 tickets will al-
ways vend from one dispenser only
Inspect cable; reseat or replace if
Replace I/O board (AACB1900)
Verify the ticket pattern in the main
Clean, calibrate or replace encoder
Inspect cables; reseat or replace if
Refer to blue Ticket Dispenser pages
at the end of this manual; blow dust
from OPTO sensor and wipe clean
Replace ticket dispenser
Flip the ticket stack and load upside-
down, causing the larger notches to
32
REMEDY
sensor troubleshooting
needed
needed
menu
sensor
necessary
with isopropyl alcohol.
alight with the sensor.