Bay Tek Games TICKET MONSTER Service Manual page 28

TROUBLESHOOTING GUIDE
PROBLEM
Motor does not engage
to assist a slow spin.
This does not apply to
Washington State
games
Wheel Motor Information
As the motor starts, 5 volts is present at the connector.
As the wheel gains speed, this increases to 12 volts.
Phone cable to I/O board is double-crimped in the
housing for redundancy; motor will still work if one
wire happens to fall out or break.
PROBABLE CAUSE
Game set to "abondon game" under
the player timeout option in the
game menu
Game displaying "motor watchdog
error" in the diagnostics
Door open
Faulty encoder sensor
Auto spin catch is broken
Drive chain broken
Cable problem
Faulty I/O board
Game is in New Jersey mode
Change setting to "motor assist"
Change setting to "motor assist",
power down for 10 seconds and
Motor will not engage if the game
thinks a door is open. Close all doors;
check door switches if issue persists.
Motor assist will try for 2 seconds, not
see the wheel, then deactivate.
Troubleshoot encoder sensor and
Inspect mechanism inside left side
door. Replace spring if needed
Inspect drive chain that powers the
wheel; replace if needed (A5CH1003)
Inspect and reseat cable from the
New Jersey law does not allow the
game to spin for the player; call Bay
Tek Service Dept. for assistance
28
REMEDY
restart to clear the error
replace if necessary.
(A5SREX040).
motor to the I/O board.
Replace I/O board