Vesda Product Warranty Conditions - VESDA LaserSCANNER VLS-200 Installation Manual

LaserSCANNER Installation Manual

10. VESDA Product Warranty Conditions

1. Vision Systems warrants that new VESDA products (excluding consumable items) will
conform to its published specifications and remain in good working order during the warranty
period of 24 (twenty four) months from date of shipment from Vision Systems.
2. Vision Systems also warrants that product serviced or repaired by its service department will
remain in good working order for a warranty period of 12 (twelve) months from the date of
service. This service or repair warranty is only available on product less than 7 (seven) years
old and only covers those component parts of the product serviced, repaired or replaced.
3. Should product under warranty not be in good working order, Vision Systems will, at its
option, either repair or replace the product or its component parts at no additional charge.
4. Spare parts and replacement product, covered under this warranty, will be furnished on an
exchange basis and will, at the option of Vision Systems either be new, equivalent to new or
reconditioned. Returned parts and products to Vision Systems becomes the property of
Vision Systems.
5. This warranty does not cover the repair or damage to the product resulting from negligence
or misuse, improper storage or handling of the product; from accident or disaster; from use
of non- Manufacturer modifications to the product other than in accordance with Vision
Systems instructions; attachment of features not approved by Vision Systems in writing; or
services by persons not authorised by Vision Systems in writing to service the product.
Warranty service may be obtained by:
1. Notifying Vision Systems and giving full description of fault.
2. Vision Systems will first attempt to rectify fault by supplying replacement component parts.
3. If rectification is not achieved by component part replacement then distributor is to return
faulty product to Vision Systems at Vision Systems cost once Vision Systems has given
approval to do so.
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