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Preface
Customer Support
Customer Support
Customer support is available 24 hours, 7 days a week for all Siemens customers.
For technical support or general information, contact Siemens Customer Support
through any of the following methods:
Contacting Siemens
Address
Telephone
E-Mail
Web
vi
Online
Visit
http://www.siemens.com/automation/support-request
Support Request (SR) or check on the status of an existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a lo-
cal hotline center, visit https://w3.siemens.com/aspa_app/?lang=en.
Mobile App
Install the Industry Online Support app by Siemens AG on any Android,
Apple iOS or Windows mobile device and be able to:
•
Access Siemens' extensive library of support documentation, includ-
ing FAQs and manuals
•
Submit SRs or check on the status of an existing SR
•
Contact a local Siemens representative from Sales, Technical Support,
Training, etc.
•
Ask questions or share knowledge with fellow Siemens customers
and the support community
Siemens AG
Industry Sector
300 Applewood Crescent
Concord, Ontario
Canada, L4K 5C7
Toll-free: 1 888 264 0006
Tel: +1 905 856 5288
Fax: +1 905 856 1995
ruggedcom.info.i-ia@siemens.com
to submit a
RUGGEDCOM RSG2100P
Installation Manual, 01/2020, C79000-G8976-1041-16
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