Kalor Cloe 17B User Manual page 90

The fire goes out or
the Hydro Insert stops
automatically
The Hydro Insert runs
for a few minutes and
then goes out.
Pellet build up in
grate, door glass gets
dirty and flame is
weak
The smoke extraction
motor does not work
The air fan convention
never stops
134
1. Pellet hopper empty
2. Pellets not being fed in
3. Intervention of pellet
temperature sensor
4. Door not closed properly or
gaskets worn
5. Hydro Insert temperature is
too high
6. Unsuitable pellets
7. Low pellet feed rate
8. Combustion chamber dirty
9. Smoke outlet obstructed
10. Smoke extraction motor
failed
11 Pressure switch faulty or
defective
1. Lighting cycle not completed
2. Temporary failure of electricity
supply.
3. Smoke duct obstructed.
4. Temperature sensors defective
or broken.
5. Sparkplug failure.
1. Insufficient combustion air
2. Pellets damp or unsuitable
3. Smoke extractor motor broken
4. Bad adjustment. Wrong ratio
between air and pellet
1. No electrical supply to
the Hydro Insert
2. The motor is broken
3. Defective electronic board
4. Control panel broken
1. Temperature sensor
temperature control defective
or broken
2. Fan failure
1. Refill pellet hopper
If it is first ignition the fuel, having to go the route that
goes from the tank to the brazier, may not be able to
arrive on time and in the right amount programmed
2. If after repeated ignitions did not appear in the
flame, even with regular supply of pellets, the
problem may be related to the components of the
heater or the improper installation
3. Let the Hydro Insert cool down completely, reset
the thermostat till lockout ceases, relight Hydro
Insert;
if problem persists, contact technical assistance
4. Close the door or replace the gaskets with
original spare parts
5. Check for proper operation of the water pump,
if necessary, replace the component
6. Change to a type of pellet recommended by the
manufacturer
7. Have the fuel feed rate checked by technical
service
8. Clean the combustion chamber, following
instructions in the manual
9. Clean the smoke duct
10. Check the motor and replace if necessary
11. Replace the pressure
1. Re-run lighting cycle
2. See previous instruction
3. Clean smoke duct
4. Check and replace sensors as necessary
5. Check the plug and replace if necessary
1. Check that the room air intake is present and free.
Check that the pipe Ø 5 cm for air inlet is not
obstructed. Clean the grate and check that all the
airways are clear.
Carry out a general cleaning of the combustion
chamber and the smoke duct.
Check the state of the door gaskets
2. Change the type of pellet
3. Check the motor and replace if necessary
4. Contact your Authorized Assistance Center
1. Check the supplay voltage and the protection fuse
2. Check the motor and capacitor and replace
if necessary
3. Replace electronic board
4. Replace the control panel
1. Check operation of the sensor and replace
if necessary
2. Check operation of the motor and replace
if necessary