Warranty And After-Sales Service - Citizen E610 Instruction Manual

18. Warranty and service
<Free Guarantee>
In the case a malfunction has occurred during the course of normal use while the watch
is still under warranty, the watch will be repaired free of charge in accordance with the
conditions of the warranty included with this manual.
<Stock Period of Repair Parts>
Our standard period for stocking repair parts for each model is generally seven years.
When an exterior part such as the watch case, glass, dial, hand, crown or band is
damaged, a spare part with different appearance may sometimes be used.
<Repair Period>
Repairs can be performed on your watch within the repair parts stock period even after
the free guarantee has expired. However, you will be charged for these repairs. Please
take the watch to the shop where you purchased it and ask whether it can be repaired
because the repair period varies according to the conditions of use, environment and so
forth. Moreover, there are cases in which it is difficult to restore the watch to its original
accuracy when decreased accuracy has resulted from long-term use.
<Change of Address or Receiving as a Gift>
In the event that you have moved or have received your watch as a gift, and are not able
to bring your watch to the shop where it was purchased for servicing, please consult
Customer Support Center.
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