Warranty And Service - Citizen E87 Manual

Warranty and service

<Free Guarantee>
In the case a malfunction has occurred during the course of normal use while the watch is still under
warranty, the watch will be repaired free of charge in accordance with the conditions of the warranty
included with this manual.
<Stock Period of Repair Parts>
Our standard period for stocking repair parts for each model is generally seven years. When an exterior
part such as the watch case, glass, dial, hand, crown or band is damaged, a spare part with different
appearance may sometimes be used.
<Repair Period>
Repairs can be performed on your watch within the repair parts stock period even after the free
guarantee has expired. However, you will be charged for these repairs. Please take the watch to the shop
where you purchased it and ask whether it can be repaired because the repair period varies according to
the conditions of use, environment and so forth. Moreover, there are cases in which it is difficult to
restore the watch to its original accuracy when decreased accuracy has resulted from long-term use.
<Change of Address or Receiving as a Gift>
In the event that you have moved or have received your watch as a gift, and are not able to bring your
watch to the shop where it was purchased for servicing, please consult Customer Support Center.
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