Page 1 R2·CONFIDENTIAL FAX-JX500 FAX-JX300 FAX-JX200/201 SERVICE MANUAL Revision 0 FAX-JX500 EUM 1732B006AA FAX-JX500 EMB 1732B007AA FAX-JX500 GB 1732B008AA FAX-JX500 AU 1732B011AA FAX-JX500 KR 1732B016AA FAX-JX500 CN 1733B014AA FAX-JX300 CA 1734B003AA FAX-JX300 LAM 1734B004AA FAX-JX300 EUM 1734B006AA FAX-JX300 ASA 1734B012AA FAX-JX300 CN...
Page 2 Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold.
Page 3 FAX-JX500 / JX300 / JX200 / JX201 Service Manual I. MANUAL OUTLINE This manual is divided into three parts, and contains information required for servicing the product. Part 1: Maintenance Information on maintenance and troubleshooting of the product. Part 2: Technical Reference New technology and technical information of the product.
Page 4 FAX-JX500 / JX300 / JX200 / JX201 Service Manual Blank Page...
Page 5: Table Of Contents
FAX-JX500 / JX300 / JX200 / JX201 Service Manual II. TABLE OF CONTENTS Part 1: Maintenance Maintenance Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer Customer Maintenance Product Life Special Tools Troubleshooting Description for Displayed Error Message...
Page 6 Service Switches Description for Setting Item in Service Mode Hardware Switches Service Data Setting User Maintenance Mode How to Enter in MFP Service Mode Selective Function in MFP Service Mode MFP Service Mode Function Description of MFP Service Mode Function 5-8-1 0: Soft-Power-Off 5-8-2...
Page 7: Table Of Contents
Part 2: Technical Reference New Technology Basic Structure of Document-Paper Common Path Separation New Position of Contact Sensor ass'y ROM Version-up with USB connection Ink Level Detection Function FINE Cartridge Position Adjustment Function Cleaning Mode and Suction Part 3: Appendix Block Diagram Position of Connector Specifications...
Page 8 FAX-JX500 / JX300 / JX200 / JX201 Service Manual Blank Page...
Page 9: Maintenance
R2·Confidential Part 1 Maintenance Part 1 -...
Page 10 FAX-JX500 / JX300 / JX200 / JX201 Maintenance Blank Page Part 1 -...
Page 11: Adjustment, Periodic Maintenance, Periodic Replacement Parts, And Replacement Consumables By Service Engineer
FAX-JX500 / JX300 / JX200 / JX201 Maintenance 1. MAINTENANCE 1-1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-1-1 Adjustment APPROX. ADJUSTMENT TIMING PURPOSE TOOL TIME EEPROM - At Main Board ass'y To initialize settings...
Page 12: Customer Maintenance
1-1-2 Periodic maintenance APPROX. ADJUSTMENT TIMING PURPOSE TOOL TIME None. 1-1-3 Periodic replacement parts APPROX. ADJUSTMENT TIMING PURPOSE TOOL TIME None. 1-1-4 Replacement consumables APPROX. ADJUSTMENT TIMING PURPOSE TOOL TIME None. 1-2 Customer Maintenance APPROX. ADJUSTMENT TIMING PURPOSE TOOL TIME Print head At print head To ensure accurate dot...
Page 13: Product Life
1-3 Product Life 1-3-1 Machine Specified print volume (1) or the years of use (3), whichever comes first. 1. Print volume: 14,000 pages 2. Scanning volume: 11,000 pages 3. Years of use: 5 years of use 1-3-2 FINE Cartridge (target value) NAME SERIAL NUMBER DESTINATION...
Page 14 FAX-JX500 / JX300 / JX200 / JX201 Maintenance Blank Page Part 1 -...
Page 15: Troubleshooting
FAX-JX500 / JX300 / JX200 / JX201 Maintenance 2. TROUBLESHOOTING 2-1 Description for Displayed Error Message This product displays error messages and main indications in cyclical blinkings style during the standby without any document. MAIN DISPLAY ↓↑ 2sec. cyclical blinking ERROR DISPLAY There are the following four messages.
Page 16: Displayed Error Message
2-2 Displayed Error Message 2-2-1 Error other than printing (Warning) ERROR CONDITIONS SOLUTION The memory RX exists. Erase the memory RX. REC D IN MEMORY Memory RX The memory block does not exist. Erase the memory. MEMORY FULL The FAX transaction exceeds the Memory full (FAX or specifications.
Page 17: Printer Error
Stop] key. INK ABS NEAL FUL specified 95% when starting the Waste ink soon runout soft-ON/OFF or suction. The FINE cartridge is not Install a CANON recommended FINE CHECK INK supported. cartridge. Cartridge error The FINE cartridge is installed Reinstall the FINE cartridge again.
Page 18 2-2-3 Caution ERROR CONDITIONS SOLUTION The FAX printout data differs from the Press [ Stop] key. CHECK PAPER SIZE paper size setting. Too long paper （The paper is too short.） The memory full occurs during the Press [ Stop] key. MEMORY FULL copying.
Page 19 2-2-5 Communication Error ERROR MEANING SOLUTION During TX (sending): The memory TX/RX CANCELLED transmission reservation is cancelled. Stop cancellation During RX (receiving): The memory- receiving image data is cleared. The document jam occurs. CHECK DOCUMENT Document jam The document is longer than 400 mm. DOC.
Page 20: Not Displayed Error
2-3 Not Displayed Error Check the following items according to the symptom. Replace an applicable unit with new one if the symptom is not resolved. 2-3-1 Defect SYMPTOM CONFIRM SOLUTION (POSSIBLE DEFECT PART) The power does not turn - Check the connection between the - Power supply unit power code and the machine - Main Board ass'y*...
Page 21 2-3-2 Print Quality Defect SYMPTOM CONFIRM SOLUTION (POSSIBLE DEFECT PART) Printout is not available. - Remove and re-install the FINE - FINE cartridge Cartridge. - Cap blade unit - Remove foreign material from the Cpa - Main Board ass'y*2 Blade Unit. - Perform the FINE cartridge cleaning five times.
Page 22 2-3-3 Reading Defect SYMPTOM CONFIRM SSOLUTION (POSSIBLE DEFECT PART) Reading is not available. - Check the connection between the - Reader Unit reader unit and the Main Board ass'y. - Main Board ass'y*1 Streaks or smears on the - Clean the contact sensor ass'y and the - Reader Unit scanned image.
Page 23: Safety And Precautions
FAX-JX500 / JX300 / JX200 / JX201 Maintenance 3. SAFETY AND PRECAUTIONS 3-1 Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual.
Page 24 Maintaining the Do not attempt to disassemble or modify the machine. There are no user machine serviceable parts inside the machine. The machine contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around Do not use highly flammable sprays near the machine. the machine This could cause a fire or electric shock if the spray comes into contact with electrical components inside the machine.
Page 25: Caution When Replacing Service Parts
3-2 Caution when Replacing Service Parts 3-2-1 Electrical shock Be sure to disconnect the power cable and modular cable to prevent electrical shock. If working with power on is required, do not use grounding strap. Using such equipment may create conducting pathway, posing a risk of electrical shock. See the following for parts and components that may generate electrical shock: Power supply unit primary (supplied with AC voltage) Telephone line primary...
Page 26 3-2-6 Damage due to electrostatic discharge This machine contains contact sensors and printed circuit boards that use ROMs, RAMs, custom chips and other electronic components that are vulnerable to damage by electrostatic discharge. Be careful to avoid any damage from electrostatic discharge when conducting service that requires disassembly.
Page 27: Product Transportation
3-2-8 Prevention of ink soiling Be careful when handling the FINE Cartridge nozzle, head cap, head wiper and waste inkpad. Residual Ink may soil the main unit, working surfaces, your hands and clothes, etc. If the ink should accidentally get into someone's eyes, rinse the affected eye with plenty of clean water and seek medical attention.
Page 28 3-4-3 FAX Operation during Hard-Power-OFF Mode FAX-JX500/FAX-JX300 save received image/TAM message on the serial flash ROM. FAX- JX200/201 do not save received image. RTC data is saved as the backup. 3-4-4 Saved Data during Hard-Power-OFF The control memory-saved data is saved as the backup in the EEPROM and the flash memory if electric service interrupts, or if the Power Code is unplugged.
Page 29: Precautions For Soft-Power-On/Off Mode
3-5 Precautions for Soft-Power-ON/OFF Mode 3-5-1 Soft-Power On/Off The “soft-power-on” means the condition that power code is plugged, [ON/OFF] key is pressed and the main unit is in the standby mode. The “soft-power-on” means the condition that power code is plugged and the main unit is in the sleep mode.
Page 30 Inform the operator of the error. Press [ Stop]. Delete the TEL No. data. Activity report data Delete the data. SSSW Return to the preset value. Received image Delete the data. TAM message* Delete the data. *: FAX-JX500 / FAX-JX300 only.
Page 31 The following is the flowchart from the flash ROM. Fig.Part 1-1 Recovery during Soft-Power-ON Download PDF...
Page 32: Precautions For Power-Save Mode
3-6 Precautions for Power-Save Mode 3-6-1 Conditions for Entering in Power-Save Mode The power save mode starts if the standby continues for 4 min. 30 sec. while the following conditions do not satisfy. During CI reception During the automatic redial standby 3-6-2 Operation in Power Save Mode The following is the operation in the power save mode.
Page 33: Contact Sensor Handling
3-8 Contact Sensor Handling Never scratch or contaminate the contact sensor reader. It prevents from the image reading failure (e.g., vertical line). Irradiating the outside light to the contact sensor reader may deteriorate the operational characteristics, and the reading image may become darker than the proper tint. 3-9 Warning for Lithium Battery Replacement and Disposal <For Germany>...
Page 34 FAX-JX500 / JX300 / JX200 / JX201 Maintenance Blank Page Part 1 - 26...
Page 35: Repair
FAX-JX500 / JX300 / JX200 / JX201 Maintenance 4. REPAIR 4-1 Action in the Event of Abnormality (All Clear) In the event of extreme noise or shock, etc., in very rare cases, the display may go out, and all the buttons become inoperable.
Page 36 15. Start the localization setting. 1) Press [ ] key, and Select 3.FaxType Set . Press [ Start] key. 2) Select proper FAX type by pressing [ ]. Press [ Start] key. Part 1 - 28...
Page 37: Precautions For Main Board Ass'y Replacement And Repair
4-2 Precautions for Main Board ass'y Replacement and Repair - Confirm the connection between cables and connecters. - Never drop the ferrite core. - Never damage electronic devices by electricity. - Wait approximately 1 minute after unplugging the AC adapter, and then disassemble Main Board ass'y.
Page 38: Warning For Lithium Battery Replacement And Disposal
4-2-2 Waste Ink Counter Succession The current status of the waste ink counter succeeds when replacing Main Board ass'y or the button-type lithium battery on the main current board. The following is the ink counter succession procedure. 1. Start the MFP service mode. ( Part1: 5-4 User Maintenance Mode) 2.

Page 39: Special Notes On Servicing
4-4 Special Notes on Servicing <For California, U.S.A.> Included battery contains Perchlorate Material-special handling may apply. http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail. 4-5 Adjustment / Settings 4-5-1 Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1.

Page 40 4-5-2 Main chassis and carriage rail adjustment [Carriage rail adjustment] Perform the following adjustments when the carriage unit is replaced: 1. Before loosening the red screws, mark the boss position beside the red screw. Fig.Part 1-3 Mark the boss position beside the red screw 2.
Page 41 4-5-3 Confirmation test <Confirmation test> Using Photo Paper Pro, and with the paper thickness lever set to the left position (normal position), print an image and confirm that the print quality is proper, and the ink cartridges are free from contacting the paper. If the print quality is not proper, or an ink cartridge contacts the paper, adjust the head-to-paper distance in the following procedures: <Procedures for adjusting the head-to-paper distance:>...
Page 42: Grease Application
4-6 Grease Application *1: Apply grease on the upper surface much more than the reverse side of the front surface. Fig.Part 1-4 Grease application(1/3) Part 1 - 34...
Page 43 *2: Apply grease from the axis-inserted side for both gears. (For applying grease on the gear inside diameter evenly when inserting the CS gear frame.) *3: Never run over grease. Fig.Part 1-4 Grease application(2/3) Part 1 - 35...
Page 44 <PART SHALL BE FREE FROM ANY GREASE(Reuse by wiping off is not allowed.)> Fig.Part 1-4 Grease application(3/3) Part 1 - 36...
Page 45 - Never adhere grease to a head face side. This prevents from print quality defect. - Apply grease on the specified surface only. - Any grease-removed part is reusable after grease adheres to a part that the grease- wiping method is described. - In principle, any grease-removed part is not reusable after grease adheres to a part that the grease-wiping method is described.
Page 46 Carriage Unit Timing Slit Strip Film Part shall be free from any grease. (Reuse by wiping off is not allowed.) Carriage Part shall be free from any grease. (Reuse by wiping off is not allowed.) Head Guide Head Guide Part shall be free from any grease. (Head Insert Area) (Reuse by wiping off is not allowed.) Note: 1 drop = 9 to 18 mg...
Page 47: Service Switches
FAX-JX500 / JX300 / JX200 / JX201 Maintenance 5. SERVICE SWITCHES 5-1 Description for Setting Item in Service Mode 5-1-1 SSSW (Service Soft Switch Setting) The switch-registered/set items comprise 8-bit switches. The figure below shows which number is assigned to an applicable bit. Each bit has a value of either 0 or 1.
Page 48: Hardware Switches
5-1-2 NUMERIC Param (NUMERIC parameter settings) Below are examples showing how to read the numeric parameter setting data tables. Indicates a setting range of 1 to 99. FUNCTION SELECTION DEFAULT RANGE SETTING RTN signal transmission condition 1 to 99 10 (10%) FAX/TEL switching function signal detection 0 to 7 4 (-43 dbm)
Page 49: User Maintenance Mode
5-4 User Maintenance Mode 5-4-1 How to Enter in User Maintenance Mode Set to the hard-powr-on. Press [ON/OFF] key. Start the normal mode. ↓ Standby 10:10 Tel/Fax Press [ ] key. ↓ User maintenance mode CS CLEANING 5-4-2 Selective Function in User Maintenance Mode User maintenance mode 10:10 Tel/Fax...
Page 50 5-4-3 User Maintenance Mode Function INDICATION/FUNCTION PROCEDURE NOTE Enter in the user maintenance mode. Select the item. CS CLEANING Open the upper cover. Clean CS. Close the upper cover. CS cleaning Enter in the user maintenance mode. Select the item. NOZZLE CHECK Print out the nozzle check pattern.
Page 51: How To Enter In Mfp Service Mode
[ Stop] key. Press [ Stop] key twice ([ Stop] key is released). Release [ON/OFF] key. Entering in the service mode: [ON/OFF] LED blinks. CANON ↓ Standby: [ON/OFF] LED turns ON Idle Set to soft-power-off temporarily, and then execute Step 2-7 above when returning to the service mode.
Page 52: Selective Function In Mfp Service Mode
5-6 Selective Function in MFP Service Mode 1. Standby Press [ Stop] to select a function. Pressing [ Stop] key odd number of times: [ON/OFF] LED turns OFF. Pressing [ Stop] key even number of times: [ON/OFF] LED turns ON. Exceeding the number of function selection: Indication does not change.
Page 53: Mfp Service Mode Function
5-7 MFP Service Mode Function MFP SERVICE MODE 0: Soft-Power-Off 1: Service pattern printout 2: EEPROM information printout 3: EEPROM initialization 4: waste ink counter clear 0: Main waste ink counter clear 1: Platen waste ink counter clear 2: Main & platen waste ink counter clear 5: Region setting 0: No change 1: JPN...
Page 54: Description Of Mfp Service Mode Function
5-8 Description of MFP Service Mode Function 5-8-1 0: Soft-Power-Off Pressing [ON/OFF] key returns to soft-power-off during standby. 5-8-2 1: Service Pattern Printout Print out Part1: 5-8-3 service pattern. EEPROM is not cleared. Sample of Service Pattern Printout Fig.Part 1-9 Service pattern Service pattern output item 1.
Page 55: 2: Eeprom Information Printout
5-8-3 2: EEPROM Information Printout Print out EEPROM information. Sample of EEPROM information printout Fig.Part 1-10 EEPROM information output Part 1 - 47...
Page 56 EEPROM information output item 1st line: (Model name) (Region) (V: ROM Version) (ST: Installation date) (LPT: Last printout time) 2nd line: (ER: Error history*1) (P_ON: Number of power supply ON) (MSD: Maximum Standby) *1 ER0: The latest record, ER1: Next to the latest data 3rd line: (IF: Connection I/F) (PC: Printing Count*2) *2 M: manual, R: refreshing, T: timer, D: Dots Count, C: FINE cartridge replacement 4th line: (D: Main waste ink counter*3) (Ps=Platen waste ink counter*3)
Page 57: 3: Eeprom Initialization
5-8-4 3: EEPROM initialization The EEPROM value is initialized. The waste ink counter is not initialized. 5-8-5 4: Waste Ink Counter Clear Clear the waste ink counter when replacing the waste ink sheet. Waste Ink Counter Clear Procedure 1. Set the MFP service mode standby. (Refer to Part1: 5-4 User Maintenance Mode)
Page 58: 5: Region Setting
5-8-6 5: Region Setting Set the SSSW when executing the Main Board ass'y region setting. SSSW destination setting changes the model parameter values according to the destination setting. Region Value Change Procedure 1. Set the MFP service mode standby. (Refer to Part1: 5-4 User Maintenance Mode) 2.
Page 59: 12: Operation Panel Check
Start] key. Indication disappears when pressing any applicable key. *1 TDP123456789*0# ↓Press [TAM]*1, [Delete]*1, [Play]*1, [0-9], [*], [#]. *1: FAX-JX500 / FAX-JX300 only. Indication disappears when pressing any applicable key. *2 ABCDEFGHIJKLM ↓ Press [On/Off], [ ], [Receive Mode/Resolution], [Menu], [01-09] keys.
Page 60 One-touch speed dialing [07] key Numeric [9] key One-touch speed dialing [08] key [*] key One-touch speed dialing [09] key Numeric [0] key [#] key *5: FAX-JX500 / FAX-JX300 only. *3: Applicable key *4: Sensor test APPLICABLE KEY COVER Cover opened Cover closed...
Page 61: 13: Waste Ink Counter Level Registration
5-8-9 13: Waste Ink Counter Level Registration Register the waste ink counter level to succeed the ink level to the counter when replacing the Main Board ass'y or the button-type lithium battery on the Main Board ass'y. Waste Ink Counter Level Registration Procedure 1.
Page 62: How To Enter In Fax Service Mode
5-9 How to Enter in FAX Service Mode Set to the hard-power on. Press [ON/OFF] key. Start the normal mode. ↓ Standby 10:10 Tel/Fax Press [Menu] key. ↓ User mode MEMORY REFERENCE Press [#] key. ↓ Standby #1 BIT SWITCH 5-10 Selective Item in FAX Service Mode Standby #1 BIT SWITCH...
Page 63: Fax Service Mode Function
5-11 FAX Service Mode Function FAX SERVICE MODE (a') #1 BIT SWITCH : Valid - : Invalid SW01 SW02 SW03 SW04 SW05 SW06 SW07 SW08 SW09 SW10 SW11 SW12 SW13 SW14 Fig.Part 1-11 FAX Service Mode (1/5) Part 1 - 55...
Page 64 #2 NUMERIC PARAM SELECTION RANGE CONTENTS 0 - 2 Line monitor selection 0 - 15 Modem transmission level selection 1 - 60 2 - 99 RTN transmission condition X % 1 - 99 RTN transmission condition n burst 1 - 99 RTN transmission m continuous line error 1000 - 9999 T.30 T0 timer...
Page 65 #3 FAX TYPE USER SWITCHING (#1 BIT SW 11 BIT3: 1) ORDER INDICATION JAPAN Not available KOREA Not available U.S.A. Not available CANADA Not available L.A. Not available EUROPE1 Available EUROPE2 Available AUSTRIA Available BELGIUM Available CZECH Available DENMARK Available FINLAND Available FRANCE...
Page 66 #4 NCU 1.TONE/PLUSE 2.DIAL TONE 1 3.DIAL TONE 2 4.BUSY TONE 5.REORDER TONE 6.AUTO RX 7.CNG DETECT Fig.Part 1-11 FAX Service Mode (4/5) Part 1 - 58...
Page 67 #5 TAM Bit SW CONTENTS SW#01 SW#02 Numeric NO. SELECTION RANGE CONTENTS 0 - 9999 OGM recording shortest time 0 - 9999 OGM recording longest time 0 - 9999 Waiting time until starting OGM playing 0 - 9999 Number of ringing until TAM response when not setting TAM 0 - 9999 Modem output level (ROM message) 0 - 9999...
Page 68: Description For Fax Service Mode
5-12 Description for FAX Service Mode 5-12-1 #1 Bit Switch SW01 Report Output Setting FUNCTION Error code LCD indication/output (for serviceman) Available Not available Error memory dump (protocol damp) Available Not available No error report while pressing [ Stop] key. Not available Available Not used...
Page 69 SW04 Communication Troubleshooting Setting FUNCTION Not used Paper cutting declaration DIS/bit 20 = 0 DIS/bit 20 = 1 Not used Not used MR, MMR mode prohibition Not available Available MMR mode prohibition Not available Available Not used Not used *[Bit 0]: Do not use the bits. *[Bit 1]: The value on “DIS/bit20”...
Page 70 SW07 Do not use this switch. SW08 FUNCTION CALLER ID waiting time (0,0)**4=3sec., (0,1)**4=5sec., (1,0)**4=7sec., (1,1)**4=invalid **4: (Bit 1,Bit 0) CALLER ID indication judgment bit (0,0)**5=ETSI style, (0,1)**5=USA style, (1,0)**5=CHINA style, (1,1)**5=invalid **5: (Bit 3,Bit 2) Callback prohibition bit Available Not available DTMF style judgment bit Available...
Page 71 SW11 FUNCTION *0 Not used *1 Not used Summer time function Available Not available Type setting (by user; EUR destination only is available) Available Not available Dial tone detection setting Available Not available 40 digit or more TEL number input prohibition Available Not available Tone/Pulse user setting prohibition...
Page 72: Numeric Parameter
5-12-2 #2 Numeric Parameter FUNCTION SELECTION RANGE 01 Line monitor selection 0 to 2 02 Modem transmission level selection 0 to 15 *03 Not used. 1 to 60 04 RTN transmission condition X % 2 to 99 05 RTN transmission condition n burst 1 to 99 06 RTN transmission m continuous line error 1 to 99...
Page 73 39 Maximum ringing time during manual/automatic switching 1 to 60 40 Maximum number of ring counting during the automatic ringing 1 to 99 *41 Not used. 10 to 1000 42 Pre-posing during DT not-detected 100 to 500 43 Pulse dial setup time (pulse dialing) 0 to 9999 44 Pulse dial clear time (pulse dialing) 0 to 9999...
Page 74: Fax Type
5-12-3 #3 FAX TYPE Each model equips different specifications and functions from one another. Such differences are by not only the MFP service function region setting (Part1: 5-8-6 region setting) but also FAX type settings. Adjusting the FAX type with SSSW changes each parameter according to the default.
Page 75 2) Numeric Parameter FUNCTION SELECTION DEFAULT RANGE SETTING 01 OGM recording shortest time 0 to 9999 02 OGM recording longest time 0 to 9999 2000 03 Waiting time until starting the OGM play 0 to 9999 04 Number of times TAM response when TAM set is not carried out 0 to 9999 05 Modem output level (ROM message) 0 to 9999...
Page 76 No.14 T3 timer Canada/Taiwan/USA: 18 HK: 40 Ireland: 32 Korea: 15 Singapore: 35 Others: 13 No.15 T4 timer Canada/Korea/USA: 60 HK: 88 Ireland/Singapore: 80 Taiwan: 62 Others: 63 No.16 Signal detection table Poland/UK: 0 AUS/SAF: 1 China/China2/French/Portugal: 3 Sweden: 6 Belgium: 8 Finland/Holland/Spain: 10 Austria/Denmark/Germany/Italy/Swiss: 11...
Page 77: Clear
5-12-6 CLEAR Select the TEL number data, the user registration data or the all clear. Clear the selected data. Follow the procedure below. 1. Start the FAX service mode. Standby #1 BIT SWITCH 2. Press [ ][ ] key. Select ”CLEAR”. ↓...
Page 78: Rom Version
5-12-7 ROM Version Check the ROM version on LCD. Follow the procedure below. 1. 1. Start the FAX service mode Standby #1 BIT SWITHC 2. Press [ ][ ] keys to select “ROM VERSION”. ↓ ROM VERSION 3. Press [ Start] key.
Page 79: Report
5-12-8 Report Print out the system data list of the machine. Follow the procedure below. 1. Start the FAX service mode Standby #1 BIT SWITHC 2. Press [ ][ ] key to select “REPORT”. ↓ REPORT 3. Press [ Start] key. ↓...
Page 80: Localization Setting
5-13 Localization Setting 5-13-1 How to Enter in Localization Setting Set to the hard-power-on. Press and hold [ Stop] key. Press and hold [ON/OFF] key. [ON/OFF] LED turns ON. (Beep sounds) Release [ Stop] key. Press [ Stop] key 3 times. ([ Stop] key is released) Release [ON/OFF] key.
Page 81: Localization Setting Function
5-15 Localization Setting Function localize 1.ROM Version 2.FaxType Disp 3.FaxType Set FAX TYPE EUROPE1 EUROPE2 AUSTRIA BELGIUM CZECH DENMARK FINLAND FRANCE GERMANY HUNGARY IRELAND ITALY N.L. NORWAY POLAND POLTUGAL RUSSIA SLOVENIA SPAIN SWEDEN SWISS U.K. LUXEMBOURG GREECE Return to EUROPE1 Fig.Part 1-13 Localization Setting Function List <Part 1-5 Service Switches >...
Page 82 FAX-JX500 / JX300 / JX200 / JX201 Maintenance Blank Page Part 1 - 74...
Page 83: Assembly And Disassembly
FAX-JX500 / JX300 / JX200 / JX201 Technical Reference 6. ASSEMBLY AND DISASSEMBLY 6-1 Precautions for Assembly and Disassembly 6-1-1 General Precautions Never collapse the thread when tightening the tapping screws. Tighten the screw once counterclockwise until the screw clicks.
Page 84 Never loosen the paper feed motor red screw [ TP (Mach, Truss Head: RED) M2.6 × 4] other than for replacing the paper feed motor. Refer to Part 1: 4- 5-1 Paper feed motor adjustment for the details. 6-1-2 Precautions for Timing Slit Disk Film Never leave the timing slit disk film anywhere it deforms when removing the paper feed roller ass'y.
Page 85 6-1-4 Precautions for Reader Unit Cable Wiring Never intervene the reader unit cable with the CS drive gear ass'y and the Main Unit. Fig.Part 1-14 Precautions for Reader Unit Cable Wiring 6-1-5 Precautions for Reader Unit Slide the CS support stop rightward when laying down the reader unit. Fig.Part 1-15 Precautions for Reader Unit Part 1 - 77...
Page 86: Assembly/Disassembly Of Outside Appearance
6-2 Assembly/Disassembly of Outside Appearance 6-2-1 Disassembly of Outside Appearance 1. Remove two rear cover screws. Remove the rear cover. (TP, BH M3 × 8) × 2 Fig.Part 1-16 Disassembly of the Rear Cover 2. Pull up the pawl on the center of the cover arm stopper (1). Slide the cover arm stopper (2) downward.
Page 87 3. Pull up the side cover pawl (upper). Remove the side covers on both sides. Fig.Part 1-18 Assembly of Side Cover 4. Unplug the FFC cable (1) between the Main Board ass'y and the Operation Panel Unit the Main Case Unit. Pull up two pawls on the reverse side (2). Pull two pawls on the front side (3).
Page 88 6-2-2 Assembly of Outside Appearance Assemble in the reverse order of disassembly. If the main case unit is not installed due to the tilt of the pressing plate unit, rotate the paper feed motor to any direction. Tip up pressing plate unit. Install the main case unit.
Page 89 1: The ferrite core of the Handset Modular Board ass'y Fig.Part 1-22 Outside Appearance Cable Wiring 1: The Carriage Motor cables 2: The Carriage Unit cable 3: The Paper Feed Sensor Board ass'y cables 4: The Reader Unit cables 5: Tape attachment position of The Reader Unit cables Fig.Part 1-23 Outside Appearance Cable Wiring 1: The Carriage Unit cable...
Page 90 1: The PE Sensor Board ass'y cables 2: The DE Sensor cables 3: The ASF Sensor Board ass'y cables 4: The PGC Sensor Board ass'y cables 5: Tape attachment position of the PE Sensor Board ass'y cables Fig.Part 1-25 Outside Appearance Cable Wiring 1: The Ferrite core of the Panel-Main Flat Cable.
Page 91: Assembly/Disassembly Of Power Supply And Main Board Ass'y
6-3 Assembly/Disassembly of Power Supply and Main Board ass'y 6-3-1 Disassembly of Power Supply and Main Board ass'y 1. Pull up the power supply pawl from the reverse side of the Main Unit. Remove the PS- MAIN cable. Fig.Part 1-27 Disassembly of Power Supply 2.
Page 92 4. Remove two screws from the bottom side of the Main Unit. Remove the modular board ass'y and the handset modular board ass'y. (TP M3 × 8) × 2 Fig.Part 1-30 Disassembly of Modular Board ass'y and Handset Modular Board ass'y 6-3-2 Assembly of Power Supply and Main Board ass'y Assemble in the reverse order of disassembly.
Page 93 6-3-3 Power Supply and Main Board ass'y Cable Wiring Fig.Part 1-32 Main Board ass'y Cable Wiring KEY NO. CONNECTION TO REMARK PGC Sensor Board ass'y Speaker ass'y Handset Modular Board ass'y Carriage Unit Reader Unit Plug to the contact sensor ass'y. Modular Board ass'y Operation Panel Unit Use the PANEL-MAIN flat cable.
Page 94 Fig.Part 1-33 Modular Board ass'y Cable Wiring 1: The Power Supply cables 2: The Handset 3: The Paper Feed Motor cables 4: Tape attachment position of the power supply cables. Fig.Part 1-34 Handset Modular Board ass'y Cable Wiring Fig.Part 1-35 PS-MAIN Cable Wiring Part 1 - 86...
Page 95: Assembly/Disassembly Of Access Cover Unit
6-4 Assembly/Disassembly of Access Cover Unit 6-4-1 Disassembly of Access Cover Unit 1. Remove the taping for the panel-main flat cable inside the main case unit. Open the access cover unit fully. Lift up the access cover unit from the connection slit on the right side. Remove the connection by sliding the access cover unit leftward.
Page 96 3. Pull up eight panel cover pawls on the reverse side of the operation panel unit. Gap between the operation panel unit and the panel cover. Remove the panel cover. Never scratch surfaces obvious to users. Fig.Part 1-38 Disassembly of Panel Cover 4.
Page 97 6. Remove the hook board sheet. Remove the panel-main flat cable. Fig.Part 1-41 Disassembly of Panel-Main Flat Cable 6-4-2 Assembly of Access Cover Unit Assemble in the reverse order of disassembly. Install the cover sensor board ass'y with the ground wire. Fix the ground terminal at the rotation stopper(1).
Page 98 6-4-3 Access Cover Unit Cable Wiring 1: The Ferrite core of the Panel-Main Flat Cable. Lead the upper cable only to the ferrite core. 2: Tape attachment position of the Panel-Main Flat cable. Fig.Part 1-42 Panel-Mail Flat cable wiring 1: The Hook Sensor Board ass'y cables 2: The Panel-Main Flat Cable cable Fig.Part 1-43 Hook Lever Cover cable wiring 1: Install the cover sensor board ass'y with the ground wire.
Page 99 J1: the Panel-Main Flat Cable. J3: The Hook Sensor Board ass'y cables J4: The Cover Sensor Board ass'y cables Fig.Part 1-45 Operation panel cable wiring Part 1 - 91...
Page 100: Assembly/Disassembly Of Chassis Unit And Presser Holder
6-5 Assembly/Disassembly of Chassis Unit and Presser Holder 6-5-1 Disassembly of Chassis Unit and Presser Holder 1. Remove the DS spring. Fig.Part 1-46 Disassembly of the DS spring. 2. Remove the PE sensor board ass'y (1) fixed by S2 screws. Remove the DS Sensor(2) and the PGC Sensor Board ass'y (3).
Page 101 4. Remove six chassis unit S1 screws and a S6 screw. Remove the presser holder. (TP M3 × 8) × 6 (B-Tight M3 × 44) × 1 Fig.Part 1-49 Disassembly of Chassis Unit 5. Align the pressure holder protrusion and the chassis unit slit. Separate the pressure holder and the chassis unit together.
Page 102 6-5-2 Assembly of Chassis Unit and Presser Holder Assemble in the reverse order of disassembly. Install the PE sensor lever spring to the PE sensor lever. Align the PE sensor lever connection slit with the pressure holder protrusion. Install the PE sensor and the pressure holder together.
Page 103: Assembly/Disassembly Of Pressing Plate Unit
6-6 Assembly/Disassembly of Pressing Plate Unit 6-6-1 Disassembly of Pressing Plate Unit 1. Remove four pressing plate unit protrusions on the both sides from the machine bosses. Remove the pressing plate unit. Remove the pressing plate unit spring. Fig.Part 1-53 Disassembly of Pressing Plate Unit 2.
Page 104 6-6-2 Assembly of Pressing Plate Unit Assemble in the reverse order of disassembly. Check if the spring is installed to the proper position when installing the DS sensor board ass'y. Part 1 - 96...
Page 105: Assembly/Disassembly Of Drive Unit
6-7 Assembly/Disassembly of Drive Unit 6-7-1 Disassembly of Drive Unit 1. Remove the spring fixing the drive unit return lever from the bottom surface of the Machine. Engage the machine pawl in the return lever spring. Fig.Part 1-56 Disassembly of Drive Unit 2.
Page 106 6-7-2 Assembly of Drive Unit Assemble in the reverse order of disassembly. 1. Install the speaker Ass’y and the waste ink absorber before assembling the drive unit. Face the speaker ass'y terminal on the right side (1). Attach the speaker unit connection of the drive belt (2).
Page 107 4. Connect the drive unit suction tube with the cap blade unit suction tube. Fig.Part 1-62 Suction Tube Connection 5. Install the return lever spring on the bottom surface of the drive unit. Fig.Part 1-63 Assembly of Return Lever Spring 6-7-3 Drive Unit Line Wiring 1: Install the speaker Ass’y and the waste ink absorber before assembling the drive unit.
Page 108 1: Cable of PGC Sensor Board ass'y cables 2: Cable of Speaker ass'y cables 3: Cable of ASF Sensor Board ass'y cables 4: Lead cables to the metal groove Fig.Part 1-65 Sensor units cable wiring Part 1 - 100...
Page 109: Assembly/Disassembly Of Cap Blade Unit
6-8 Assembly/Disassembly of Cap Blade Unit 6-8-1 Disassembly of Cap Blade Unit 1. Remove the tape securing the suction tube to the main unit. Remove the suction tube securing to the main unit slits. Fig.Part 1-66 Handling Suction Tube 2. Remove the cap slide spring from the cap blade unit bottom surface (1). Move the cap blade unit rightward.
Page 110 6-8-2 Assembly of Cap Blade Unit 1. Secure the suction tube marking at 120 mm (1) from the edge to the main unit. Secure the suction tube to the main unit with a tape. Fig.Part 1-68 Assembly of Suction Tube 2.
Page 111: Assembly/Disassembly Of Carriage Unit
6-9 Assembly/Disassembly of Carriage Unit 6-9-1 Disassembly of Carriage Unit Never touch the slit pattern of the timing slit film. Never adhere grease to the timing slit film. Never reuse the grease-adhered timing slit film. Replace the grease- adhered timing slit film with new one. Never loosen the carriage unit red screw [ TP(Hexagon Head:RED) M3 ×...
Page 112 3. Remove the belt stopper screw S2. Remove the belt stopper. Remove two carriage motor screws S9. Remove the carriage motor. (Binding Head M3 × 6) × 1 (Mach, Truss Head M2.6 × 3) × 2 Fig.Part 1-72 Disassembly of Carriage Motor 4.
Page 113 6-9-2 Assembly of Carriage Unit Assemble in the reverse order of removal. Align the convexo concave of the carriage belt(2) and the carriage unit(1). 6-9-3 Carriage Unit Line Wiring 1: Tape attachment position of Carriage Unit cable Fig.Part 1-74 Carriage unit cable wiring Part 1 - 105...
Page 114: Assembly/Disassembly Of Paper Feed Roller Ass'y, Eject Roller Ass'y
6-10 Assembly/Disassembly of Paper Feed Roller ass'y, Eject Roller ass'y 6-10-1 Disassembly of Paper Feed Roller ass'y, Eject Roller ass'y Never leave the timing slit disk film anywhere it deforms when removing the paper feed roller ass'y. Never touch the slit pattern of the timing slit disk film.
Page 115 3. Remove the spur base ass'y screw S1. Lift the right side of the spur base ass'y slightly. Slide the spur base ass'y rightward. Remove the spur base ass'y. (TP M3 × 8) × 1 Fig.Part 1-77 Disassembly of Spur Base ass'y Remove two platen lower screws S1.
Page 116 Install the timing slit disk to the clearance of the paper feed sensor board ass'y. Part 1 - 108...
Page 117: Assembly/Disassembly Of Cs Drive Gear Ass'y And Reader Unit
6-11 Assembly/Disassembly of CS Drive Gear ass'y and Reader Unit 6-11-1 Disassembly of CS Drive Gear ass'y, Reader Unit Never loosen the paper feed motor red screw [ TP(Mach, Truss Head:RED) M2.6 × 4] other than replacing the paper feed motor. Refer to Part 1: 4-5-1 Paper feed motor adjustment for the details.
Page 118 3. Put a mark on the screw S8 tightening position. Remove the screw. Replace the paper feed motor. Refer to Part 1: 4-5-1 Paper feed motor adjustment for the details.。 ((Mach, Truss Head:RED) M2.6 × 4) × 2 Fig.Part 1-81 Disassembly of the Paper Feed Motor 6-11-2 Assembly of CS Drive Gear ass'y, Reader Unit Assemble in the reverse order of removal.
Page 119 Wire the reader unit line as the line clips secure to the main unit clearance (2). Never pinch the reader unit line with the main unit clearance (1). (Binding Head M3 × 6) × 1 Tighten the screws in the order of the paper feed side plate, the main board plate, the contact sensor ass'y GND cable.
Page 120 6-11-3 Drive Gear ass'y Cable Wiring / Reader Unit Cable Wiring 1: Tape attachment position of the Contact Sensor ass'y cables Fig.Part 1-82 Contact Sensor Ass'y cable wiring 1: Cable of Reader Unit. Never pinch the reader unit line with the main unit clearance. 2: Wire the reader unit line as the line clips secure to the main unit clearance.
Page 121 1: The Reader Unit cables 2: The Paper Feed Sensor Board ass'y cables 3: Tepe attachment position of the Reader Unit cables Fig.Part 1-85 Part 1 - 113...
Page 122: Assembly/Disassembly Of Contact Sensor Ass'y
6-12 Assembly/Disassembly of Contact Sensor ass'y 6-12-1 Disassemble of Contact Sensor ass'y 1. Disassemble the outside appearance. Refer to Part 1: 6-2-1 Disassembly of Outside Appearance. Fig.Part 1-86 The Main Unit 2. Remove two contact sensor ass'y screws S11. (TP M2.6 × 6) × 2 Fig.Part 1-87 3.
Page 123 6-12-2 Assembly of Contact Sensor ass'y Assemble in the reverse order of removal. <Part 3-6 Assembly/Disassembly> Part 1 - 115...
Page 124 FAX-JX500 / JX300 / JX200 / JX201 Maintenance Blank Page Part 1 - 116...
Page 125: Sensor Position
FAX-JX500 / JX300 / JX200 / JX201 Maintenance 7. SENSOR POSITION Fig.1-89 Sensor Position Fig.1-90 Sensor Position 1. PAPER FEED SENSOR ass'y 2. PES SENSOR ass'y 3. DS SENSOR ass'y 4. PGC SENSOR ass'y 5. ASF SENSOR ass'y <Part 3-7 Sensor Position>...
Page 126 FAX-JX500 / JX300 / JX200 / JX201 Maintenance Blank Page Part 1 - 118...
Page 127: Part 2: Technical Reference
R2·Confidential Part 2 Technical Reference Part 2 -...
Page 128 FAX-JX500 / JX300 / JX200 / JX201 Technical Reference Blank Page Part 2 -...
Page 129: New Technology
FAX-JX500 / JX300 / JX200 / JX201 Technical Reference 1. NEW TECHNOLOGY 1-1 Basic Structure of Document-Paper Common Path Separation Document set Paper feeding 1: Document 2: Paper 3: Paper guide Fig.Part 2-1 Document-Paper Common Path Separation 1-2 New Position of Contact Sensor ass'y...
Page 130: Rom Version-Up With Usb Connection
1-3 ROM Version-up with USB connection The following is the ROM version-up procedure. 1-3-1 Necessary Staffs Computer (OS: Windows 2000 or Windows XP) Version-up application: USBTools.exe ROM Ver-Up Board With Cable USB connector Version-up file: “****.mot” 1-3-2 Preliminary Preparation Copy the necessary software. Plug this machine to the computer. 1-3-3 Connection with Computer Attach an insulating tape on the terminal before using ROM Ver-Up Board With Cable.
Page 131 2. Plug Ver-Up Board With Cable to Main Board ass'y. Fig.Part 2-4 Cable Connection of Main Board ass'y to Ver-Up Board 3. Plug the USB connector to ROM Ver-Up Board With Cable. (Do not plug USB connector to the computer at this time.) Fig.Part 2-5 Cable Connection of USB connector...
Page 132 1-3-4 Version-up Procedure Print out the user setting data list and the service setting data list. The ROM version-up deletes the registered data. Never turn this machine OFF until “Step. 14” is completed after this machine is plugged to the computer at “Step 7.” This machine may malfunction. Execute the all clear after the entire procedure is completed.
Page 133 8. Select an appropriate USB port if plural USB devices plug to the computer. (Fig. Part 2-7) Click “Get DeviceID” on “Standard Class” if you do not know any appropriate USB. Then select the port. (Fig. Part 2-8) Fig.Part 2-7 Fig.Part 2-8 9.
Page 134 10. Click “Open...” on “Write/Read”. Select the file for the update. “****A.mot”: Update file “****.mot”: Difference update file Fig.Part 2-9 11. Click “Write” on “Write/Read” to write the update file on the main unit. Fig.Part 2-10 Fig.Part 2-11 Power LED blinks more rapidly after the dialog box (Fig. Part 2-11) disappears. 13.
Page 135 16. Start the machine in the normal mode. Execute the all clear. 17. Check the ROM version in the FAX service mode. Check if the version is the latest. 18. Turn the power supply OFF. Install the machine cover.
Page 136: Ink Level Detection Function
1-4 Ink Level Detection Function This machine equips the ink level detection function. Detection: Dots count Indetection: “Ink” LED “Ink” LED turns OFF: Ink remains “Ink” LED turns ON: LOW1 “Ink” LED blinks: LOW2 Precision: Approximately ±10% error in the normal printout The margin of error may become large in the following printout pattern.
Page 137: Cleaning Mode And Suction
1-6 Cleaning Mode and Suction The FINE cartridge cleaning wipes off ink foam, dust, fixed ink etc. This prevents from printout failure. The FINE cartridge cleaning is executed before the printout except for the following cases. Product arrival: When closing the reader unit. Dots count suction: After the paper delivery (Automatic double-sided printout: After the back-side printout) Manual cleaning / FINE cartridge refreshing: When selecting the manual cleaning / FINE...
Page 138 FAX-JX500 / JX300 / JX200 / JX201 Technical Reference Blank Page Part 2 - 12...
Page 139: Part 3: Appendix
R2·Confidential Part 3 Appendix Part 3 - 1...
Page 140 FAX-JX500 / JX300 / JX200 / JX201 Appendix Blank Page Part 3 - 2...
Page 141: Block Diagram
FAX-JX500 / JX300 / JX200 / JX201 Appendix 1. BLOCK DIAGRAM Fig.Part 3-1 Block Diagram <Part 3-1 Block Diagram > Part 3 - 3...
Page 142 FAX-JX500 / JX300 / JX200 / JX201 Appendix Blank Page Part 3 - 4...
Page 143: Position Of Connector
FAX-JX500 / JX300 / JX200 / JX201 Appendix 2. POSITION OF CONNECTOR Fig.3-2 Main Board ass'y KEY NO. CONNECTION TO REMARK PGC Sensor Board ass'y Speaker ass'y Handset Modular Board ass'y Carriage Unit Reader Unit Plug to the contact sensor ass'y.
Page 144 FAX-JX500 / JX300 / JX200 / JX201 Appendix Blank Page Part 3 - 6...
Page 145: Specifications
FAX-JX500 / JX300 / JX200 / JX201 Appendix 3. SPECIFICATIONS ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Communication Applicable Line PSTN ← ← ← ISDN ← ← ← Others (private line, etc.) ← ← ← Applicable Service Mercury (UK) ← ← ←...
Page 146 ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Copy Direct Copy ← ← ← Memory Copy ← ← ← No. of Copies 99 pages ← ← ← Collation ← ← ← Copy Speed 48.2sec/pege, ← ← ← 1.24pages/min (IJ standard chart, Std mode)
Page 147 ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Printing Printing Method Inkjet ← ← ← Recording Paper Size A4/LTR/LGL ← ← ← Effective Printing Width (mm) ← ← ← Printing Cartridge Ink/Head (160 × ← ← ← 2nozzles) Product Name ZU-501STD/HC ← ←...
Page 148 ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Dial/Key Telephone Handset ← ← ← Manual 10-key Dialing ← ← ← On-Hook Key ← ← ← Reception Mode Key ← ← ← Automatic Dialing ← ← ← One-Touch Speed Dial ← ← ← ←...
Page 149 Memory Memory Capacity max 1.6MB ← ← 0.8MB Type DRAM/Flash ← ← DRAM Page Canon Standard Chart max 120 Pages 60 Pages ← ← CCITT (ITU-T) No.1 Chart max 120 Pages 60 Pages ← ← number of FAX ← ←...
Page 150 ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Reception Memory Reception ← ← ← Page Canon Standard Chart max 120 Pages ← ← max 60 Pages CCITT (ITU-T) No.1 max 120 Pages ← ← max 60 Pages Chart Alarm ← ← ← Automatic Output ←...
Page 151 ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Others Rotation ← ← ← DTMF Remote ← ← ← Closed Network ← ← ← System Management ← ← ← Password Use Restriction ← ← ← Management by section ← ← ← Activity Result Report ←...
Page 152 ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Power Power Consumption Standby approx. 4.2W ← ← ← Copy approx. 37W ← ← ← Sleep approx. 1.5W ← ← ← Power Off approx. 1.0W ← ← ← Noise Noise Copy ≤53db (A) ← ←...
Page 153 ITEM FAX-JX500 FAX-JX500(CHN) FAX-JX300 FAX-JX200/201 Method Digital ← ← Time of Message Total Recording Time approx. 30min ← ← Number of Message ← ← Max Rec Time per 0sec/60/120/240 ← ← Message (change USSW) OGM Own Regular 1 (Max20s) ←...
Page 154 FAX-JX500 / JX300 / JX200 / JX201 Appendix Blank Page Part 3 - 16...

This manual is also suitable for:

Jx300 Jx200 Jx201

Canon JX500 Service Manual

Table of Contents

Part 1: Maintenance

Maintenance

Troubleshooting

Safety and Precautions

Repair

Service Switches

Assembly and Disassembly

Sensor Position

Part 2: Technical Reference

New Technology

Part 3: Appendix

Block Diagram

Position of Connector

Specifications

Quick Links

Related Manuals for Canon JX500

Summary of Contents for Canon JX500

This manual is also suitable for:

Table of Contents